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PROJECTSTHATWORKTHEIMPACTOFCULTUREONTHESUCCESSFULPROJECTTEAMEXPLOREORGANIZATIONALCULTURECOMMUNICATINGINAWAYTHATINSPIRESHIGHPERFORMANCEEXPLORECONFLICTMANAGEMENTAPPROACHESAGENDA|OBJECTIVESANORGANIZATIONSCULTURECOMPRISESCOLLECTIVEVALUES,GOALS,PROCESSES,ROLES,WAYSOFCOMMUNICATION,ASSUMPTIONSANDATTITUDESTHATEXISTAMONGSTEMPLOYEESTHROUGHOUTTHEORGANIZATIONFORTHEPURPOSEOFPROJECTSWEAREDEFININGITAS“HOWTHINGSGETDONEHERE”EXPLOREORGANIZATIONALCULTUREWHATISORGANIZATIONALCULTURETRADITIONALHIERARCHICALCLEARLYDEFINEDROLESANDACLEARCHAINOFCOMMANDINNOVATIVECREATIVECREATIVEINITIATIVEANDCREATIVEPROCESSESANDPROCEDURESAREENCOURAGEDCOMPETITIVEENCOURAGESINTERNALANDEXTERNALCOMPETITIONCOLLABORATIVETEAMWORKENCOURAGESCROSSFUNCTIONALTEAMSBLENDEDSUBCULTURESHAVESTRONGFEATURESFROMONEORMOREDIFFERENTTYPESLISTEDABOVEEXPLOREORGANIZATIONALCULTUREDIFFERENTTYPESBNPPARIBASBANKTRADITIONALHIERARCHICALANDSILOSASOF2010GOOGLEINNOVATIVECREATIVEENTREPRENEURIALGOOGLEANDGOLDMANSACHSTEAMWORK,BLENDEDCOLLABORATIVESUBCULTURESEXPLORINGORGANIZATIONALCULTUREDIFFERENTTYPESAFEWEXAMPLESMANYSUCCESSFULCOMPANIESWITHDIFFERENTTYPESOFCULTURESHOWEVERASANINDIVIDUALYOUMAYFINDYOUAREHAPPIERANDMOREPRODUCTIVEINONETYPEOFCULTUREOVERANOTHEREXPLORINGORGANIZATIONALCULTUREISONETYPEBETTERTHANTHEOTHERNO,BUT“ORGANIZATIONSWITHSTRONG,ADAPTIVECULTURESENJOYLABORCOSTADVANTAGES,GREATEMPLOYEEANDCUSTOMERLOYALTY,ANDASMOOTHERONRAMPINLEADERSHIPSUCCESSION”“STRONGCULTURESDOWHATTHEYSAYTHEYBACKTHEIRSLOGANANDPROMISESWITHACTIONS”EXBHCREWARDSINDIVIDUALACCOMPLISHMENTSTHROUGHSUCHTHINGSAS“WOWWORKERSBECOMINGOWNERSANDWINNERSSTRONGCULTURESCANBEMORESELECTIVEABOUTTHECUSTOMERSTHEYSERVE“THERESULTOFALLTHISISTHEBESTSERVINGTHEBEST,EXPLORINGORGANIZATIONALCULTUREISONETYPEBETTERTHANTHEOTHERORASRITZCARLTONSMISSIONSTATES,LADIESANDGENTLEMENSERVINGLADIESANDGENTLEMENABOOKEXCERPTFROMTHEOWNERSHIPQUOTIENTPUTTINGTHESERVICEPROFITCHAINTOWORKFORUNBEATABLECOMPETITIVEADVANTAGEBYHBSPROFESSORSJIMHESKETTANDWEARLSASSERANDCOAUTHORJOEWHEELERKEYCONCEPTSINCLUDETHEPROJECTPRODUCESHIGHQUALITYPRODUCTSINATIMELYMANNER,FORTHEAGREEDUPONBUDGETTHATSATISFIESTHECUSTOMERREQUIREMENTSMEETSITSOBJECTSBENEFITSTHEOVERALLPORTFOLIOEXPLORINGORGANIZATIONALCULTUREDEFININGSUCCESSFULPROJECTSTHEITPROJECTTEAMAT“FRANKLINMUTUAL”IMPLEMENTEDANEWBUSINESSINTELLIGENCESTRATEGYTHATMOVEDTHEBANKTOADASHBOARDDRIVENCULTUREWHEREEACHEMPLOYEEWASEMPOWEREDWITHTHEABILITYTOACCESSTHEDATANEEDEDQUICKLYANDEASILYTHEPROJECTWASSCHEDULEDTOTAKE9MONTHSANDCOST7MILLIONDOLLARSITWASONBUDGETANDONTIMEANDTHECOMPANYMETITSGOALOFA2INCREASEINSALESINTHEFIRST3MONTHSFOLLOWINGIMPLEMENTATIONEXPLORINGORGANIZATIONALCULTURESUCCESSFULPROJECTSEXAMPLEONAVERAGEOFMANYPROJECTSFAILOVERBUDGETANDOVERSCHEDULEPOORREQUIREMENTSPOORALIGNMENTOFPROJECTTEAMWITHTHEPROJECTWORKEXPLORINGORGANIZATIONALCULTUREPROJECTFAILUREWELLPLANNEDPROJECTSUPPORTIVEPROJECTSPONSORGREATLEADERSHIPWITHAVISIONMOTIVATEDTEAMRIGHTSKILLSANDEXPERIENCERELIABLETEAMMEMBERWORKWELLASATEAMGOODCOMMUNICATIONHELPFULANDSUPPORTOFONEANOTHEREXPLORINGORGANIZATIONALCULTUREELEMENTSOFAGOODPROJECTTEAMHAVECLEARPROJECTGOALSCLEARPROJECTREQUIREMENTSPROJECTPLANWBSCOMMUNICATIONPLANRISKMANAGEMENTPLANENGAGETEAMMEMBERSPROVIDETRAININGEXPLORINGORGANIZATIONALCULTUREWHENYOUINHERITTHEPROJECTTEAMATTIMES,INTRADITIONALORCOMPETITIVECULTURESAPROJECTMANAGEMENTFRAMEWORKMAYALREADYEXISTMAYBEMORE“PAPERWORK”MAYHAVEMOREHANDSONMANAGERSATTIMES,INCOLLABORATIVECULTURESYOUHAVETOAAPPLYFRAMEWORKMANAGERSMAYBEBUSYWORKINGONTHEPRODUCTCULTUREONTHEWORKFLOWTHEIMPACTOFORGANIZATIONALCULTUREONTHEPROJECTSLIFECYCLEMOREFOCUSEDONMEETINGCOSTANDSCHEDULEMANAGEMENTISOFTENASEPARATEPROFESSIONLIFECYCLESTENDTOBEMORESEQUENTIAL“GETTINGTHEJOBDONE”“DOINGTHINGSRIGHT”THEIMPACTOFORGANIZATIONALCULTUREONTHEPROJECTSLIFECYCLEESTABLISHEDCOMPANIESMOREFOCUSEDONGETTINGTHEPROJECTDONEMANAGERSOFTENMANAGEANDWORKONPRODUCTDEVELOPMENTLIFECYCLESTENDBEMOREOVERLAPPINGTHEIMPACTOFORGANIZATIONALCULTUREONTHEPROJECTSLIFECYCLESTARTUPS,SMALLBUSINESSANDCOLLABORATIVECOMMUNICATIONPLANSIMPLEMENTAPROJECTMANAGEMENTINFORMATIONSYSTEMPMISEXMICROSOFTPROJECTUSEMULTIPLECOMMUNICATIONTECHNIQUESTHEIMPACTOFORGANIZATIONALCULTUREONTHEPROJECTSLIFECYCLEPROJECTLIFECYCLECOMMUNICATINGUSEMULTIPLECOMMUNICATIONTECHNIQUESGROUPFACETOFACEMEETINGSAGENDAMEETINGMINUTESONLINEMEETINGSAGENDAMEETINGMINUTESORPMISONLINECHATS/COMMENTSCAPTUREDINPMISONEONONECAPTUREINPMISINFORMALTALKSCOMMUNICATINGINAWAYTHATINSPIRESHIGHPERFORMANCECULTUREONPROJECTWORKFLOWTHEIMPACTOFORGANIZATIONALCULTUREONTHEPROJECTSLIFECYCLEAPPROACHESTOMANAGINGCONFLICTAPPROACHESTOMANAGINGCONFLICTHAVEPROJECTPOLICIESANDPROCEDURESINPLACEPROJECTCHARTER,PROJECTSCOPE,CLEARREQUIREMENTS,CHANGEMANAGEMENTPROCEDURESPROJECTROLESTEAMMATRIXWBSESCALATIONPOLICYUPFRONTCOMMUNICATIONENFORCEALLPOLICYANDPROCEDURESEVENLYACROSSTHEBOARDAPPROACHESTOMANAGINGCONFLICTLISTENAPPROACHESTOMANAGINGCONFLICTACKNOWLEDGEANDDISPERSEENERGYCONTROLTHEENVIRONMENTWHENYOUCANTECHNIQUESFORCONFLICTRESOLUTIONMEDIATIONARBITRATIONCONTROLACCEPTANCEELIMINATIONCONFLICTISNOTALWAYS“BAD”I

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