外貿(mào)業(yè)務(wù)全套英文Email郵件范文(轉(zhuǎn))

1、Dear fazal Thank you for your letter. We are supply customers energy conservation and automatic and driving products with multi-functions, such as frequency inverter, servo motor and drive, motor environmental energy saver. We take this opportunity to write to you with a view to set up friend busine

2、ss relations with you. My skype is teletionsales。 Yours faithfully Michael 外貿(mào)業(yè)務(wù)全套英文郵件范文（轉(zhuǎn)） 交易的第一步 1. 向顧客推銷商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put o

3、n the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出詢價(jià) Dear Sir: Jun.1, 2001 Wereceived your promotional letter and brochure today. Webelieve that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of

4、sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon. Truly 3. 迅速提供報(bào)價(jià) Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send alon

5、g the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. Welook forward to the opportunity of being of service of you. 交易的契機(jī) 4. 如何討價(jià)還價(jià) Dear Sir: June 8, 2001

6、 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10%for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by a

7、n increase in business. We hope to hear from you soon. Yours truly 5-1 同意進(jìn)口商的還價(jià) Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You shou

8、ld note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒絕進(jìn)口商的還價(jià) Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must poi

9、nt out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer

10、. Truly 6. 正式提出訂單 Dear Sir: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the

11、 right of refusal of delivery and/or cancellation of the order after this date. Truly 7. 確認(rèn)訂單 Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. Wewill advise you of the date of dispatch. We are

12、at your service at all times. Sincerely 8. 請(qǐng)求開立信用證 Gentlemen: June 18, 2001 Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship

13、 the order as requested. Sincerely 9. 通知已開立信用證 Dear Sir: June 24, 2001 Thank you for your letter ofJune 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, val

14、id until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 10. 請(qǐng)求信用證延期 Dear Sir ： Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be exp

15、ire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用證 Gentlemen: Sept. 5, 2001 Wereceived your letter today and have informed our customers of your situation. As requested, we have instructed the Be

16、ijing City Commercial Bank to extend theL/C up to and including September 30. Please keep us abreast of any new development. 通知已開立信用證 Dear Sir: June 24, 2001 Thank you for your letter ofJune 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instruc

17、ted the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. 交易的第一步 1. 向顧客推銷商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts o

18、f the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出詢價(jià) Dear Sir: Jun.1, 2001 Wereceived your promotional letter and brochure today. Webelieve that your would do well here i

19、n the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon. Truly 3. 迅速提供報(bào)價(jià) Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st co

20、ncerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. Welook forward to the opport

21、unity of being of service of you. 交易的契機(jī) 4. 如何討價(jià)還價(jià) Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10%for a quantity of 200, we would agree to

22、your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5-1 同意進(jìn)口商的還價(jià) Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a spe

23、cial price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒絕進(jìn)口商的還價(jià) Dear Sirs: June 12, 2001 Thank you for your lette

24、r of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation

25、 leaves us little room to bargain. We hope you will reconsider the offer. Truly 6. 正式提出訂單 Dear Sir: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September

26、. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. Truly 7. 確認(rèn)訂單 Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort

27、to speed up delivery. Wewill advise you of the date of dispatch. We are at your service at all times. Sincerely 8. 請(qǐng)求開立 信用證 Gentlemen: June 18, 2001 Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall

28、be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已開立 信用證 Dear Sir: June 24, 2001 Thank you for your letter ofJune 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beiji

29、ng City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 10. 請(qǐng)求 信用證 延期 Dear Sir ： Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed

30、date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用證 Gentlemen: Sept. 5, 2001 Wereceived your letter today and have infor

31、med our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend theL/C up to and including September 30. Please keep us abreast of any new development. Sincerely 回復(fù)客戶投訴的信函范文 客戶投訴我們的同事工作效率和理解能力低下： Michael: I appreciate if u get involve with Jane ， she

32、is not following pos instructions and get back to us in the same subject with difference. Last week was Vet certificates ， then Bill of ladings explanations， now is packaging when we are attaching all e-mails for you and her reference which is been discussed to be use on 3 months. Wewant to continue

33、 and trust in oiur relationship but its issues which has to be stop. I will appreciate if you come back to us with a determination for the future. Thanks ， 第一次草擬的回復(fù)如下 （沒發(fā)給客人 ） ： 1 Re. the balance of packaging It s our fault that we did not explain well and cause the confusion. When we advised 3 mont

34、hs in the early email， we meant to ship these packaging in 3 months ， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month ， but the ship date can be Nov. Pls advise if you will be able to place the order in 1 month or you need more time. We will also impro

35、ve and take care in future communication. Thank you. 2 Re. The communication efficiency We review the emails of these days. For the email back and forth， we think the most important reason is because we do not know well about your company internal organization and each person s work scope ， so somet

36、imes we do not address the right person to clarify our questions ， and the message we received from different people is not consistent. We got this problem when we got back to you for Vet and BL. Pls advise your company internal organization s function ， and we can contact the right person in future

37、 communication. Thank you. Apology again for any inconvenience. We will take care and improve our communication in future. 修改以后，最終發(fā)給客人的版本： 1 Re. the balance of packaging Sori for inconsistent info we provided and confuse you. When we advised 3 months in the early email， we meant to ship these packag

38、ing in 3 months ， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month ， but the ship date can be Nov or later. Pls advise if you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future. Thank you. 2 Re: T

39、he communication efficiency We did notice it take too many back and forth communication on B/L 1. PO placement ， PI (We notice both Mislay and Angela place Pos.) 2. Any question related to PO 3. logistic & Customs clearance， including import permit ， Shipping document / Vet Document， etc. 4. New pro

40、duct development 5. Packaging & artwork approval 6. Production sample approval 7. Accounting (We suppose we should contact Michael Reid， pls double cfm) Again ， apology for inconvenience. We will improve communication efficiency in future. ? 外貿(mào)函電范文匯總 【世貿(mào)人才網(wǎng)：國際貿(mào)易商務(wù)人才門戶 更新時(shí)間： 2007-02-26 】 【打印】【關(guān)閉】 外貿(mào)函

41、電書寫基本原則 一、Courtesy 禮貌 語言要有禮且謙虛，及時(shí)地回信也是禮貌的表現(xiàn)。 例如： We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it. You will be particularly interested in a special offer on

42、page 5 of the latest catalog enclosed, which you requested in your letter of 20 May. 二、Consideration 體諒 寫信時(shí)要處處從對(duì)方的角度去考慮有什么需求，而不是從自身出發(fā)，語氣上更尊重對(duì)方。 例如： “ You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比 “ We allow 2 percent discount for cash payment. We wont b

43、e able to send you the brochure this month.” 要好。 三、Completeness 完整 一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng)，如邀請(qǐng)信應(yīng)說明時(shí)間、地點(diǎn)等，確忌寄出含糊不清 的信件。 四、Clarity 清楚 意思表達(dá)明確，要注意： （一）避免用詞錯(cuò)誤： 例如： As to the steamers sailingfrom Hong Kong to San Francisco, we have bimonthly direct services. 此處 bimonthly 有歧義：可以是 twice a month 或者 once two month.

44、 故讀信者就迷惑了， 可以改寫為： 1. We have two direct sailings every month from Hong Kong to San Francisco. 2. We have semimonthly direct sailing from Hong Kong to San Francisco. 3. We have a direct sailing from Hong Kong to San Francisco. （二）注意詞語所放的位置： 例如： 1. We shall be able to supply 10 cases of the item only.

45、 2. We shall be able to supply 10 cases only of the item. 前者則有兩種商品以上的含義。 （三）注意句子的結(jié)構(gòu)： 例如： 1. We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air. 2. We sent you, by air, 5 samples of the goods which you requested in your letter of May 20. 五、Conciseness 簡潔

46、（一）避免廢話連篇： 例如： 1. We wish to ack no wledge receipt of your letter.可改為：Weappreciate your letter. 2. Enclosed herewith please find two copies of. 可改為 : We enclose two copies of. （二）避免不必要的重復(fù)： （三）短句、單詞的運(yùn)用： Enclosed herewithenclosed at this timenow due to the fact thatbecause a draft in the amount of $10

47、00a draft for $1000 六、Concreteness 具體 七、Correctness 正確 外貿(mào)函電 : 約定 約定 Appointments Dear Mr. / Ms., Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there. Please let us know if the

48、time is convenient for you. If not, what time you would suggest. Yours faithfully 約定 尊敬的先生 / 小姐， 我們的總經(jīng)理約翰格林將于六月 2日到 7 日在巴黎，有關(guān)在那開樣品房的事宜，他會(huì)于六月 3 日下午 2： 00 點(diǎn) 拜訪您。 請(qǐng)告知這個(gè)時(shí)間對(duì)您是否方便。如不方便，請(qǐng)建議具體時(shí)間。 您誠摯的 外貿(mào)英語函電范文 外貿(mào)函電 Foreign Economic Relations & Trade Committee of What City Address: 地址略 Tel: 電話號(hào)碼略Fax: 傳真號(hào)碼略 T

49、o: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax: +41-1-249 31 33 Total pages of this fax: 2 Dear Ms Jaana Pekkala, We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing i

50、n China and business cooperating with Chinese partners. To establish business relations with your organization and attract Swiss companies investment here in What, Wewrite to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Econo

51、mic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies. Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. Wealso assist

52、 Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms. Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missi

53、ons, seminars and business briefings. Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas. Nowadays, we are seeking foreign investment in the

54、 field of capital construction, such as improving of tap water system and highway construction. Also, we are setting up a tannery zone in Tongerpu, the largest leather clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms i

55、n any form on tanning, leather processing and sewage treatment. Any information on investment projects into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our cit

56、y for investigation and business tour. Should you have any questions, please fell free to contact us. Thank you for your attention and looking forward to your prompt reply. Sincerely yours, Qiming Di Commercial Assistant For Foreign Economic Relations & Trade Committee of What City 外貿(mào)英語函電范文 : 邀請(qǐng)與答復(fù)

57、外貿(mào)函電 : 邀請(qǐng)與答復(fù) Invitation and Reply Dear Mr. / Ms, Weshould like to invite your Corporation to attend the 2000 International Fair which will be held from August 29 to September 4 at the above address. Full details on the Fair will be sent in a week. We look forward to hearing from you soon, and hope t

58、hat you will be able to attend. Yours faithfully 尊敬的先生 / 小姐， 在上述地址，我們想請(qǐng)貴公司參加于八月二十九日到九月四日舉辦的 2000 國際商品交易會(huì)， 關(guān)于交易會(huì)的 詳情我們一周內(nèi)將寄給你。希望不久能收到你的來信，并能來參加。 您誠摯的 肯定答復(fù) Dear Mr. / Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair. We are very pleased to

59、 accept and will plan to display our electrical appliances as we did in previous years. Mr. Li will be in yourcity from July 2 to 7 to make specific arrangements and would very much appreciate your assistance. Yours faithfully 尊敬的先生 / 小姐， 感謝六月二十八日來信邀請(qǐng)我們公司參加 2000 國際商品交易會(huì)。 我們樂于參加并計(jì)劃展示我 們前幾年生產(chǎn) 的電子設(shè)備。李先

60、生將于七月二日至七日去你市做具體安排，非常感謝你的協(xié)助。 你誠摯的 否定的答復(fù) Dear Mr. / Ms, Thank you very much for your invitation to attend the 2000 International Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come. We hope to see you on some future occasion. Yours fai