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1、文獻(xiàn)信息:文獻(xiàn) 標(biāo) 題: MarketingStrategiesintheReal-EstateIndustryinPrishtina(普里什蒂納房地產(chǎn)行業(yè)的營銷策略)國外作者: Nail Reshidi, Reimonda Hoxha,Rasim Zufer文獻(xiàn)出處:ILIRIA International Review,2015, 5(1): 29-40字?jǐn)?shù)統(tǒng)計: 英文 2508 單詞, 13495 字符;中文 3918 漢字外文文獻(xiàn):Marketing Strategies in the Real-Estate Industry in PrishtinaAbstract Real Est

2、ate is the industry that has always influenced the economic development of a country due to very costly investment and employment of thousands of people. This industry has been vastly developing in recent years in Prishtina, resulting in huge demand for real estate, which led to the establishment of

3、 many construction companies ready to meet this demand.The paper draws on data collection and information with the purpose of exploring and analyzing marketing strategies of construction companies in Prishtina market. This paper examines the role of internal and external factors that influence the d

4、evelopment of the Real Estate industry and analyses the trends for the future. The objects chosen for the study are construction companies currently operating in this market, which was done so as to analyse their ways of doing business and their strategies and plans for achieving their objectives. A

5、lso, this research includes the level of demand versus supply for these companies and the success of meeting these requirements.Key Words: Sales, property, market, Prishtina, customers, companies, supply, demand, price, quality, payment.1.IntroductionThedynamics ofthedevelopment ofsociety, inmanyway

6、s, whethertechnological, economic, or cultural, have highlighted the standardized needs to adapt to new ways of living. People have invented various new methods of individuals becoming functional enough so that they become an inseparable part of the social group in which they belong.Modern technolog

7、y, the Internet and social networks, today dictate a series of activities to which most people devote a large part of their time.In addition, the industries and manufacturing companies also tend to adapt their products to the flow of this development and these trends. In this case, enterprises are f

8、aced with drastic changes in their strategies and production operations. These uncontrollable dynamics of development require an unstoppable commitment to customer tracking and identification of their needs at any point. This strategy can only be put to work by further strengthening the marketing de

9、partment and implementing marketing plans and strategies at the right time and place.All industries, including the real estate industry, have faced these trends of development that have modified customer needs and have highlighted new demands. Fortunately, technological innovations have also improve

10、d manufacturing, quality and introduced new materials into the market. In the real estate industry, the dynamics of development is directed towards the production of construction materials which, in the long-term aspects, provide comfort and help saving energy, thus making housing even more affordab

11、le and more economical.Marketing as a significant part of every industry, is committed to identifying new discoveries to fit them in the daily life of every customer that will potentially buy their product. After all, Marketing is about identifying and meeting human and social needs.2.Defining the p

12、roblemBig companies which extend their activities in various fields and deal with the production of products or services, need adequate policies and strategies to keep their business alive. These companies are the engine of economic growth in developed countries but in developing countries just as w

13、ell.In recent years, one of the main industries, especially in Kosovo, is the real estate industry. The real estate market consists of a chain of material producers and service providers who work in the same environment, the outcome being a final product such as buildings. Incorporating a certain nu

14、mber of participants makes the process of managing and implementing strategies to produce the final product even more complicated. Despite this, real estate is an industry that has always influenced the economic development of a country. First, it represents 2/3 of the net profits of a state. Second

15、, real estate industry is an essential part of the production process. Thirdly, the real estate industry is one of the largest employers. But the real estate market is quite flexible. At the time of product production and placing on the market of an apartment for sale, investors face another influx

16、of problems that have to do with the structuring of action steps and sales plans. At the moment when the sale of a flat of a certain building happens, companies tend to apply different techniques to achieve their goals. How applicable and profitable these techniques are, can only be seen by the resu

17、lts of these investors. By knowing that the purchase of a real estate property is a major investment by a potential client, the decision to buy a house is a long research process and is based on specific customer preferences. The process of making a decision regarding a purchase is quite slow and wi

18、ll also be associated with data collection and comparison of bids, to in fact realize the purchase. But, how do investors and construction companies convince their customers to buy these apartments? What strategies and techniques they use to inform their consumers and to conduct a sale? How satisfie

19、d are customers with their choices?3.Research purposesBefore buying a real estate anywhere in Prishtina, clients explores various blogs and web sites for a long time. This indicates that the level of commitment by the companies and investors in developing worthy marketing strategies, and their imple

20、mentation in the market, has been inadequate.Today, in developed countries, there is no room within the city for newly built neighborhoods. The society has infiltrated new ways of living that are considered tobe both acceptable and required. Suburban areas are thought to be the right choice opposite

21、 the messy and polluted environment of the city, to live in the luxury of large houses with open views and fresh air. This way of life is associated with high costs and only suits the individuals with higher incomes.In the postwar period, a large number of people were displaced from villages towards

22、 cities, mainly in Prishtina. The high influx of people allowed construction companies to find a great demand to build apartment buildings. This market began to grow, until equilibrium was established between supply and demand, prices were set too high, the quality was not at the desired level and f

23、ew companies cared enough to design marketing strategies. At the time of repletion with the offer, the influx of housing purchases declined.Today, potential customers are much fewer in number, because investment in real estate is an investment that is, almost always, done once in a lifetime. Today,

24、a significant number of apartments are empty, because customers began to choose between offers. At this point, a need for good marketing strategy appeared. How much have the construction companies used the benefits of marketing, and how necessary is the marketing plan for new investors today? How ca

25、n marketing solve the problems of companies that cannot manage to achieve sales?4.Research methodology, models and results4.1.Research methodologyPrimary data sources: Primary data collected from fieldwork such as interviews and questionnaires conducted with construction companies.Secondary data sou

26、rces: Secondary data collected from literature, existing statistical data obtained from various sources and reviews of market development plans.The research method is based on personal research oriented towards the goal for the recognition of the truth, the causes and the reasons to come to the syst

27、ematization of data thus solving the problem. The collected data is to be used for proving answers to the fundamental problems put forward by the research.Another research method used is the interview and survey with subjects involved in the research process.Research instruments: Interviews with con

28、struction companies "Lesna" and "Tregtia" as a case study.4.2.ModelsThe research, investigations and analyzes of the information collected, will serve to the fulfillment of the purpose of the paper and simultaneously the solution of the defined problem will be based upon the coll

29、ection of valuable information that will be used correctly to achieve the desired results.The information to be analyzed is that which relates to the ability of individuals to buy a property which is offered by construction companies in Prishtinas market.The city market is analyzed through the PESTL

30、E Analysis to therefore identify its conditions and potentials of this market for construction companies.Figure 1: Diagram for land usageSource: Urban Development Plan (Prishtin? 2013)Figure 2: Graphic presentation of the population (1948-2011 in urban settlements in Prishtina)Source: Urban Developm

31、ent Plan (Prishtin? 2013)Important aspects of the research are also the social welfare and economic opportunities of individuals which make it possible for them to buy a real estate property in Prishtina.An important factor is the identification of the unemployment rate and average family income to

32、find the opportunities that potential customers have, to be able to afford a purchase.Table 1: The unemployment rate in KosovoThe main indicators of the labor market (%)MaleFemale TotalThe rate of participation in theworkforceEmployment to population ratioUnemploymentThe unemployment rate among youn

33、g people (15 -24 years)44.012.928.426.938.830.050.468.455.9Source: Statistical Agency of Kosovo 2014The average incomes in Kosovo, vary depending on the gender and the level of education. According to the Statistical Agency of Kosovo, the average salary for Kosovo in 2013 is 334 Euro, wh

34、ile according to the Kosovo Business Alliance; the average salary for 2014 was raised to 346 Euros.Table 2: The main source of income for households in KosovoAverage annualAverage annualThe percentage ofsalary of womensalary of men withIncomeemployees of 12with 12 month12 monthmonthsemploymentemploy

35、mentEmploymentincome for 124.016 ?4.038 ?50%monthsEmployees withprimary education for2.892 ?2.547 ?52%12 monthsEmployees withsecondary education3.730 ?3.513 ?51%for 12 monthsEmployees with higher5.561 ?5.008 ?51%education for 12 monthsSource: Statistical Agency of Kosovo, 2014To fully understand the

36、 household economy, other than the income, it is just as important to analyze the distribution of consumption or costs that these families make.According to the Statistical Agency of Kosovo, the bulk of the household budget in 2013 was spent on food and non - alcoholic beverages, by 45%. Housing cos

37、ts are up to 30%, which means that from the average income of 346 Euros, 104 Euros are spent for housing purposes.Figure 3: Residential cost in Kosovo (Euro per year)Source: Statistical Agency of Kosovo, 2014Factors influencing the decision of purchase are different but judging by thesurvey, the mos

38、t important factors are: Location, Price, Quality, Architecture and Conditions of Payment.The model used to measure the weight of the importance of decision- making factors is the Fishbein expectancys value model. The expectancy- value model of attitude formation posits that consumers evaluate produ

39、cts and services by combining their brand beliefs (the positives and negatives) according to importance.4.3.ResultsBased on the collected data, it has been concluded that the largest number of construction companies do not engage in marketing strategies. Their plan of action is completely focused on

40、 the realization of sales without taking into account any of the requirements and needs of potential buyers.This way of functioning, is harmful to the welfare of potential residents because companies completely ignore their needs and desires.Prishtina has approximately 208,230 inhabitants.According

41、to the Property Tax Department, in the Municipality of Prishtina, there are approximately 68,500 residential properties. As a result of research, it has been recorded that the average family in Prishtina consists of 4 members.After a calculation we arrive at the result that says: 68.500 × 4 = 2

42、74.000 meaning that if there are 68,500 properties with 4 members for the average family, there will be no great need for new residential properties.This tells us that new companies should analyze the market to fully understand these calculations on their abilities, to come to the conclusion that th

43、e demand for apartments is much lower opposite the offer. In this case, construction companies have to design and explore new customer needs and identify these potential new clients. This can be done by researching urban development plans that predict population growth trends. This way, companies ca

44、n explore the market to know the client and to offer him the most favorable offer.5.Conclusion and proposalReviews of literature, data collection, research and analysis have led to theconclusion that the real estate industry in Prishtina s market is a profitable industry.Many companies have become p

45、art of this market with the aim of extending theiractivities in this gap, to meet the demand and to generate profit.Today costumers are more selective and companies that do not perform a competitive offer do not come into consideration by them as a part of their decision process.Presented here are a

46、lmostall the problems of the construction companies. In aperiod of high growth in supply and the creation of a "bubble" in the real estate industry, means that companies need to rethink their strategies and plans of action to stay in the market and maintain their competitive position. This

47、 dictates a reconsideration of their budget allocation across departments and especiallysignificant investments in creating a marketing department which all companies lack. The proposal relies heavily on the establishment of the marketing department inconstruction companies, to design decent policie

48、s of marketing activities that are inevitable and without which, these companies will jeopardize the rate of sales, that would bring a financial crisis and might condition the business bankruptcy.Creating a marketing department would enable the creation of proper plans and strategies that would matc

49、h with the realization of the objectives and goals set by the companies by assisting the completion process of these objectives in a much more appropriate and professional way.The lack of experts in this department does not justify at all the strategies of most companies to distribute responsibiliti

50、es and duties of the marketing department onto other workers belonging to other departments.This way of functioning has been noticed in most construction companiesoperating in Prishtina s market.The engaging of professionals enables the creation of action strategies in different market conditions as

51、 well as forecasting market changes based on external and internal environmental factors.Market research prior to construction or even prior to the initial design of the project, can affect the identification of needs and requirements of potential clientswho want to invest in real estate.Such resear

52、ch leaves no room for errors or unexpected problems that may occuras a result of the confrontation of customer s needs and desires with the company'soffer.Forecasting changes in demographic factors related to the lifestyles of different generations, identifying the number of family members who a

53、re potential clients ofcompanies and establishing pre-contractual relationships with these clients, can result in achieving sales and growth.The proposal for the commitment of companies towards the realization of the matters set forth, can affect the growth of the reputation of said companies, the e

54、stablishment of close relations with company clients and their trust in their investment towards these companies that have provided the comfort, quality and functionality the costumers needed and desired.中文譯文:普里什蒂納房地產(chǎn)行業(yè)的營銷策略摘要 由于房地產(chǎn)行業(yè)涉及到非常高昂的投資和數(shù)以千計人的就業(yè), 所以一直是國家經(jīng)濟(jì)發(fā)展的重要影響因素。 近年來,普里什蒂納的房地產(chǎn)行業(yè)發(fā)展迅速,由此產(chǎn)生了

55、巨大的房地產(chǎn)需求, 導(dǎo)致許多建筑公司紛紛成立, 以迎合這一市場需求。本文利用數(shù)據(jù)收集和情報資料, 對普里什蒂納市場的建筑公司的營銷策略進(jìn)行了探索和分析。 本文考察了影響房地產(chǎn)行業(yè)發(fā)展的內(nèi)外因素, 并分析了未來的發(fā)展趨勢。選擇的研究對象是目前在這個市場上運(yùn)營的建筑公司, 這樣做是為了分析他們的業(yè)務(wù)方式及其實現(xiàn)目標(biāo)的策略和計劃。 此外,本研究還包括這些公司的需求與供給水平,以及滿足這些要求的成功要素。關(guān)鍵詞:銷售,物業(yè),市場,普里什蒂納, 客戶,公司,供給,需求,價格,質(zhì)量,付款。1. 簡介社會發(fā)展的動態(tài),在許多方面,無論是技術(shù)、經(jīng)濟(jì),還是文化,都強(qiáng)調(diào)了適應(yīng)新生活方式的標(biāo)準(zhǔn)化需求。 人們發(fā)明了各種各樣的新方法, 使他們變得足夠功能化,從而成為他們所屬的社會群體中不可分割的一部分?,F(xiàn)代技術(shù)、互聯(lián)網(wǎng)和社交網(wǎng)絡(luò)指揮著今天的一系列活動, 大部分人都把大量的時間投入其中。此外,工業(yè)和制造企業(yè)也傾向于使其產(chǎn)品適應(yīng)這種發(fā)展潮流和趨勢。 在這種情況下,企業(yè)面臨著戰(zhàn)略和生產(chǎn)經(jīng)營的巨大變化。 這些無法控制的發(fā)展動態(tài)要求在任何時候都不能阻擋客戶對其需求的跟蹤和識別。只有進(jìn)一

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