Nonconforming Product Control不合格品控制程序(中英文)

1、準(zhǔn)核成Change History 變更記錄_ _Revision Effective Date本 日 1.0 2018-01-01 _2.0 - 2020-11-05Originator寫Reasons 修原 Iritial release _UPdate CUStorner inform ProCedUre _1.0 PURPOSE 1.1 The defines of identification, record, separate and disposes nonconforming materials and products to prevent them being furthe

2、r processed, used and delivered.定義合格的標(biāo)、記、隔和處流程防止疑不合的成、半品、材料混 用或 誤用確保被進(jìn)步加、使和交。2.0 SCOPE 范2.1 to any nonconforming materials and products in Cheersson, as: nonconformities in new product, inspection in Incoming, Process, shipment inspection, customer return and any other suspect Material.適用新產(chǎn)導(dǎo)入進(jìn)貨驗(yàn)、程檢、

3、出檢驗(yàn)搬不良客戶回產(chǎn)以及種可產(chǎn) 品的 控制處理3.0 DEFINITIONS 定3.1 Suspect Material or Product: any material or product whose status or conformity is uncertain. 可疑 品：檢驗(yàn)試驗(yàn)測(cè)試況無確定物料產(chǎn)品可品按合格處理3.2 Non-conformity: Material or products dont meet the specification.不合品：滿足求的料或品。4.0 REFERENCE DOCUMENTS 考4.1 ISO/TS 16949 Clause 8.3 -

4、Control of nonconforming product 不合格控制4.2 PD-S7-01 Corrective Preventive Action Procedure 糾正預(yù)措施序5.0 RECORDS 記5.1 FN-QA-004 Nonconforming products disposal 不良品理單5.2 FN-QA-037 Material review board application Sheet 特采請(qǐng)單5.3 FN-QA-036 Deviation permit registration form 偏離可登表5.4 FN-QA-010 nonconformance

5、 data collection record 不品記5.5 FN-QA-011 Quarantine LOG 產(chǎn)品離日5.6 FN-QA-012 Sorting Sheet 挑記錄5.7 FN-AS-002 Rework record 返記錄6.0 RESPONSIBILITY6.1 The department who find the defects should identify and separate the nonconforming products and inform quality dept.合發(fā)部 不合格進(jìn)行識(shí)和離，知質(zhì)部。6.2 Quality Engineer is

6、 responsible the judgment and disposal of nonconformance and the correction and preventive action requirement and following up.量或程師負(fù)對(duì)不格品判定協(xié)調(diào)理及正預(yù)措施追。6.3 Logistics or purchasing inform supplier to deal the returns, warehouse transact the return. Purchasing dept, the quality and delivery issue when nec

7、essary.流 購知供商退，協(xié)處理應(yīng)商質(zhì)量交問題倉庫理退程序6.4 Quality production logistics department take analysis for nonconformance together. 質(zhì)量生 和部共同析合格原因并制糾正防措。7.0 PROCESS 7.1 The nonconformance in inspection 進(jìn)檢驗(yàn)發(fā)現(xiàn)不合7.1.1 Ql the FN-QA-004 inform Logistics when find nonconformities; make red mark on the nonconforming mate

8、rials and put into the reject area.Ql 發(fā)不合品，寫 FN-QA-004 良處理通物流并在合格上貼合 格品 標(biāo)簽放至合格區(qū)。7.1.2 Logistics or purchasing follow the reject or exchange for nonconforming materials, warehouse return or exchange the materials. Logistics or purchasing can apply for or rework/sorting material and fill in FN-QA-037a

9、ccording actual requirement and implement after getting the approval from related3 3 departments. Ql change the labels and inform WH to receive. Related departments fill in 012物流采購跟蹤換，倉完成貨處。物 /購根據(jù)際需申請(qǐng)采 /挑原材 料 并填 FN-QA-037 特申單相關(guān)門確后可執(zhí)。 更黃特采簽， 通倉 庫入。并執(zhí)行門填 FN-QA-012選錄7.2 Nonconforming product/material f

10、ound in production area生產(chǎn)發(fā)現(xiàn)不合品/料7.2.1 If find nonconformance in inspection, Inspector make red NC status card for the nonconformities and move to the Non-conforming area. The inspectors fill in 004 and send to quality engineer to dispose and inform Production and Logistics.生產(chǎn)程中現(xiàn)不格品檢驗(yàn)貼不格品簽，至合格區(qū)域檢驗(yàn)填寫

11、FN- QA-004 不品處單交質(zhì)量工程師理，知生和物部門7.2.2 Quality engineer confirm the nonconformities and responsible department, inform production andlogistics department, and then coordinate related departments to handle the nonconforming products. If this is the major quality problems, quality Engineer must be inform

12、customer within 24 hours.質(zhì)量程師認(rèn)不格和任部，協(xié)相關(guān)門處不格品 如果是大質(zhì)問題 ,質(zhì) 量工 程師須在 24 小內(nèi)通客戶.重大量問包括不限：工程范測(cè)（如度實(shí)、月實(shí)驗(yàn)）、常抽中現(xiàn)的 項(xiàng)的題；工程范測(cè)（如度實(shí)、月實(shí)驗(yàn)）、常抽中現(xiàn)的能涉到違法律規(guī)及車安 全的 問題供應(yīng)的分方向匯報(bào)以上況的題。有可引起線，發(fā)，回，全事的問。1.1.3 Parts dropped control :lf finding parts in the Workshop ,Operator or Inspector need to put the suspect part into nonconformi

13、ng recheck the part need to rework or scrap.產(chǎn)品地：產(chǎn)現(xiàn)如發(fā)產(chǎn)品地，業(yè)者是檢人將落產(chǎn)品入不格品中 待判定 后再定處方式不可接當(dāng)常產(chǎn)放行1.1.4 If nonconforming products found in WH inform Inspectorto confirm and release FN- QA-004 to the nonconforming products with relateddepartments. If this is the major quality problems, quality Engineer must b

14、e inform customer within 24 hours.如果庫的品中現(xiàn)有合格，倉通知驗(yàn)員認(rèn)檢驗(yàn)開出 FN-QA-004 不良 處理單協(xié)調(diào)關(guān)部處理 如果是大質(zhì)問題 ,質(zhì)量程師須在 24 小時(shí)通客 戶1.1.5 If find nonconformance in lab test, technician release FN-QA-004 Nonconforming products disposal to handle the nonconforming products with related departments.If this the major quality probl

15、ems, quality Engineer must be inform customer within 24 hours.實(shí)驗(yàn)測(cè)試現(xiàn)不格，驗(yàn)室術(shù)員出 FN-QA-004 不良品理單 ,協(xié)調(diào)相部門理。 如是 重大量問,質(zhì)量程師須在 小時(shí)通知戶7.3 Nonconformance in Product review 產(chǎn)品審中的合格If find nonconformance in the product review, quality review the impact and risk severity and actions, release FN-QA-004 to handle the

16、nonconforming products with related departments, inform customers or call back if necessary. If this the major quality problems, quality Engineer must be inform customer within 24 hours.產(chǎn)品核中現(xiàn)不格，量部估影范圍風(fēng)險(xiǎn)小對(duì)策開出 FN-QA-004 不品處 單協(xié)調(diào)關(guān)部處。 如是重質(zhì)量題質(zhì)量工師必在 24 小時(shí)內(nèi)通客戶7.4 Nonconforming products returned from custome

17、r 客退回不良Quality engineer confirm the customer returns and release FN-QA-004 Nonconforming products disposal to handle the nonconforming products.質(zhì)量程師認(rèn)客退返，開 FN-QA-004 不良品理單，協(xié)調(diào)相部門理不格品7.5 Nonconforming products handling 不合品的理7.5.1 Concession: Get approval related department. For nonconforming finish goo

18、ds, quality engineer fill in FN-QA-036 get approval or deviation permit customer if necessary. WH make mark on the when the concession shipping according to customers requirements if necessary.讓步經(jīng)相部門準(zhǔn)后以讓接受必要，成的步申，質(zhì)部填 FN-QA- 036 偏 離許登記得到戶的準(zhǔn)并按戶要倉庫外包上做識(shí)。7.5.2 Return: Logistics or purchasing follow the

19、reject or exchange for the nonconforming materials. 退貨供應(yīng)的材確認(rèn)貨后物流 采購負(fù)聯(lián)系應(yīng)商換貨7.5.3 Rework/Sorting: Quality FN-QA-004. PE provides the rework method and rework time, material list. For WIP products, production dept, arranges the rework; for products in WH Logistics arranges rework. QC inspect after rewo

20、rk/sorting. Record the related information on FN-AS-002 or FN-QA-012 .返工挑選：質(zhì)發(fā) FN-QA-004不良處理PE 提供返工法、時(shí)和工材 需求。對(duì)于入庫產(chǎn)品生產(chǎn)排返；對(duì)已經(jīng)庫的品由物安排工。工 后，質(zhì)部確 認(rèn)，關(guān)信記錄 FN-AS-002 返記錄 或 FN-QA-012 挑記 錄。7.5.4 Scrap: If can,t concession or rework, these nonconforming products will scrapped following the Scrap procedure.報(bào)廢如果能讓

21、接受返工責(zé)任門按品和料報(bào)廢程進(jìn)報(bào)廢7.5.5 Nonconforming product flow refer to WD-QA-025 不合品處流程見：程不反應(yīng)劃 WD-QA-0257.6 Product and Scrap 產(chǎn)品物的報(bào)7.6.1 The Quality department fills FN-QA-004 Nonconforming products disposal Form and gets approval from department manager. Warehouse applies scrap for the slow moving or materials

22、 out of useful-life.質(zhì)量門填 FN-QA-004 良品理單 ，經(jīng)責(zé)部門理、量經(jīng)、財(cái)經(jīng)理準(zhǔn) 報(bào) 廢。是呆/過期物等決報(bào)廢，庫填 FN-QA-004 不品處單，物 經(jīng)理質(zhì) 量經(jīng)、財(cái)經(jīng)理準(zhǔn)后廢。7.6.2 Finance run cost of scrap.財(cái)務(wù)算成。7.6.3 Logistics department weigh up and moves the scrap into scrap warehouse after the ticket is approved.報(bào)廢簽核畢后物流門將廢品重后廢料庫7.6.4 Scrap disposal 報(bào)廢的處A) Purchaser is responsible for scrap company selection and communication with supplier for the scrap.采購責(zé)選和管廢料購