2023學(xué)年完整公開(kāi)課版物品丟失1

黑龍江工程學(xué)院昆侖旅游學(xué)院《導(dǎo)游英語(yǔ)》

緊急情況---物品丟失I.UsefulSentences1.Couldyouwaittilltomorrow?您能等到明天嗎？2.Andifthereisanythingmoreyouneed，pleaseletusknow.如果您還有什么需要的請(qǐng)告知我們。3.We’llsendsomeoneuprightawaywithtowels.我們會(huì)馬上派人給您送去毛巾。4.I’msurethewaitressdidn’tmeantoberude.我確定服務(wù)員并不想對(duì)您那么粗魯。5.Yousee,shemaybedoesn’tunderstandEnglishverywell.您看，她可能不是很懂英語(yǔ)。I.UsefulSentences6.Youcanusethefilereferencenumbertotraceyourbaggageonline.您可以使用查詢編碼在網(wǎng)上追蹤您的行李。7.Pleasetakecareofyourpersonalbelongingsinthecrowd.請(qǐng)?jiān)谌巳褐锌垂芎媚乃饺宋锲贰?.CouldIseeyourbaggageclaimtagplease?我能看一下您的行李標(biāo)簽嗎？9.Excuseme,givemesomefeaturesofyourluggage?您好，請(qǐng)給我一些更多的您行李的特征。10.Areyousureyouleftithere?您確定您把它放在這兒了？I.UsefulSentences11.Pleasewaitjustafewminute.請(qǐng)稍等幾分鐘。12.Yourluggagewasprobablymisplaced.您的行李可能是掛錯(cuò)航班了。13.Wewilltracebackyourluggageandsendittoyouassoonaspossible.我們會(huì)跟蹤您的行李，并盡快把它交給您。14.Iwillmarkyourrequestinthecomputer.我會(huì)在電腦里備注您的要求。15.Youmaymakeafollow-upcall.您可以隨后打個(gè)電話跟蹤一下。II.Reading1.PassageReadingAboutMissingLuggageAguideshouldgivesecuritywarningsconstantly.Neverleavetheirbelongingsunguardedatanyplace.Examinepersonalitemstoseewhattheyhaveleftbehindeverytimebeforeleavingforalocation.Takeluggagecountandcarrythehandingoverprocedureveryscrupulously.Aguideshouldavoidkeepingimportantcertificatesforhisguests.Guestsshouldhavethedocumentssecurelyplacedonthebottomofadaypackwhilesightseeing.II.ReadingKeepthedoorandwindowsclosedassoonasthepassengersdisembarkthebus.Noshowingoffmoneyinpublicmakesatouristlessofatarget.Keepthemoneytotheskin.Evenifathiefseesthatthemoneyiskeptnexttoyourskin,hewillknowthatitistoodifficulttorobyouof.Keepcameraequipmentinadaypackandcarryitwithyoueverywhere.Inanyquestionablesituation,wearitinfrontofyou!Thisincludescrowdedbusstations,inqueuesinascenicspot,orevenstrollingdownthestreetintheft-pronecities.Lockthecameraequipmentinsideofyourrucksackwhereitcannotbeseenoreasilytaken.II.Reading2.ChineseTranslation行李丟失作為一名導(dǎo)游人員，應(yīng)時(shí)刻給予游客安全提醒。提醒游客在任何地方都需要有人看管行李。離開(kāi)一個(gè)地點(diǎn)時(shí)要仔細(xì)檢查自己的物品是否有遺落。按步驟小心提取自己的行李。導(dǎo)游人員應(yīng)避免幫助游客保存重要的證件。游客在觀光時(shí)應(yīng)把重要文件安全的放在包裹的下方。導(dǎo)游人員在游客下觀光車(chē)后應(yīng)立即關(guān)好門(mén)窗。游客在公共場(chǎng)合不要炫耀自己財(cái)產(chǎn)，以減少成為盜竊目標(biāo)。把錢(qián)放在貼身地方，這樣的話即使小偷想要偷盜也難以成功。攝影設(shè)備請(qǐng)隨身攜帶。在易出問(wèn)題場(chǎng)合請(qǐng)放置胸前掛置。這些場(chǎng)合包括擁擠的車(chē)上，景點(diǎn)的隊(duì)伍，甚至是散步于易于偷竊的城市街頭.放置于背包內(nèi)時(shí)請(qǐng)鎖好設(shè)備，放置于不易被看到或拿到的地方。III.Dialogue1.DialogueA：TourGuideB：GuestA：MayIhelpyou,sir?B:oh,yes，isthisalltheluggage?A:YesIthinksoB：MyluggageseemstobemissingA：Howmanypiecesdoyouhave?B：Two.Alargeredhardcoveroneandasmalldarkblueone.Bothhavewheels.A:CouldIseeyourluggageclaimchecks?B:YeshereyouareA:MayIhaveyourfullname?B:JohnSmith.A:Justamoment.Iwillcheckitoutforyou.Well,Mr.Smithyourluggageseemstohavebeenmisplaced.III.DialogueIII.DialogueB:WhatamIsupposedtodo?Theyhaveallmythings.A:I’mterriblysorry.We’llgetintouchwiththeairlineandtrymybesttogetthembackassoonaspossible.Pleasefilloutthisclaimformwithyourchecknumber.B:Ok.Whatwillhappenifyoucan’tfindthem？A：Well,Mr.SmithIdonotworkfortheairline.Letmegetarepresentativefromtheairlinetospeakwithyou.Heorshecanansweryourquestionsmorecompletely.B:Myvacationisruined.I’msureI’llneverseemyluggageagain.A:Please,Mr.SmithLet’stalktoanairlineofficial.B:Allright.Let’sdoitrightnow.III.Dialogue2.ChineseTranslationA：導(dǎo)游B：游客A:先生有什么能幫助您的嗎？B：哦，是的，請(qǐng)問(wèn)這是全部的行李了嗎？A:是的。B:那我的行李好像丟了。A：您一共帶了幾件行李？B:兩個(gè)。一個(gè)大的紅色硬殼行李還有一個(gè)小的深藍(lán)色的。兩個(gè)都有輪子。A:我能看一下您的行李牌嗎？B:好的，給你。A：請(qǐng)告訴我您的全名。III.DialogueB:約翰.史密斯。A：請(qǐng)稍等。我為您查一下。嗯，史密斯先生，您的行李好像是掛錯(cuò)航班了。B:那我應(yīng)該怎么辦？我所有東西都在行李里。A:我非常抱歉。我們會(huì)馬上聯(lián)系航空公司，盡最大努力把他們盡快取回來(lái)。先請(qǐng)您填一下這個(gè)表格。B:好吧。那要是你們找不到怎么辦？A：嗯，史密斯先生，我并不供職于航空公司。讓我聯(lián)系航空公司的代表和您通話，她/他會(huì)更完整的回答您的問(wèn)題。B:我的假期全毀了。我確定我再也不會(huì)看見(jiàn)我的行李了。A:史密斯先生，請(qǐng)和航空公司官員通話。B:好的。馬上。IV.Words&Expressions1. property n. [‘pr?p?t?] 所有物2. eventually adv. [?‘vent???l?] 最終，最后3. embassy n. [‘emb?s?] 大使館4. issue v. [‘?sj?u?] 頒發(fā)5. towel n. [‘ta??l] 毛巾6. LostandFoundOffice [l?st][fa?nd]['?f?s] 失物招領(lǐng)處7. turnin [t??n] 交還，上交8. suit-dressdepartment [‘sju:tdres][d?’pɑ?tm(?)nt]套裝部9. traveler’scheck [‘tr?v?l?][t?ek] 旅行支票10. lostpropertyreport [l?st][‘pr?p?t?][r?’p??t]失物單11. keepone’seyeoutfor [ki?p] 留意12. turnup [t??n][?p] 出現(xiàn)1