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CONSUMER&
BRANDBrandKPIs
for
ice
cream:
Nuii
in
theUnited
KingdomConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Nuii’sperformance
intheicecream
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202483%
of
Nuii
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Nuii’sbranding
resonates
more
with
Millennials?Nuiigenerally
appealstowomen
more
than
men?Nuiiranksoutside
the
Top
10
inawareness
within
theicecream
market?Thepopularity
ratingof
Nuiiis29%?Among
Nuiienthusiasts,40%
fallunderthe
high-income
category?Nuiiranksoutside
the
Top
10
inconsumption?Consumers
want
theiricecream
brandstohave?Interms
of
loyalty,Nuiiis
seventh
intheUnitedauthenticity,highvalue,and
coolnessKingdom?Nuiihasascore
of18%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
forNuii
at
83%Brand
profile:
snapshotBrand
performance
of
Nuii
intheUnitedKingdom83%57%29%18%18%AwarenessPopularityUsageLoyaltyBuzz5Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents(awareness),
n=717,
respondents
who
know
the
individual
brand
(popularity),
n=717,
respondents
whoknow
the
individual
brand(consumption),
n=130,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=717,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nuii’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations38%35%33%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeNuiibygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatNuiiislikedby9%
of
Babyboomers
and33%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is10%
and30%,
respectively.30%26%19%ForMillennials
andGen
Z,
38%
and
19%
feel
positivelytowards
Nuii,versus
35%
and26%.
So
currently,
forNuii,Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.10%9%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=211,
Nuii
enthusiast,
n=1,157,
icecreamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Nuii
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Nuiishows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof5%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Nuiihasalower
proportion
ofLGBTQIA+
consumers
when
comparedtothe
industryusers
ingeneral.60%
ofwomen
likeNuiicompared
to40%
ofmen,
whereas
for
the
overallindustry,52%
of
women
consume
icecream
compared
to
48%
of
men.52%48%60%92%88%5%
of
Nuiienthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.40%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=211,
Nuii
enthusiast,n=1,157,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Nuii
enthusiasts,
40%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.17%19%Single34%40%22%18%CoupleSingleparentNuclear40%
ofNuii
enthusiastsare
fromhigh-income
households.Nuii’sbrandisgenerally
enjoyed
morebyconsumers
who
arepartof
acouplehousehold,
22%
ofNuii
enthusiastshavethiscurrent
livingsituation.12%10%32%32%37%29%31%Multi-generational2%3%11%14%29%ExtendedOther4%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=211,
Nuii
enthusiast,
n=1,157,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
ice
cream
brands
to
have
authenticity,
high
value,
andcoolnessBrand
profile:
qualitiesQualitiesconsumerswant
from
icecream
brandsForice
cream,
thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,highvalue,and
coolness.Authenticity50%Thrill/ExcitementSustainabilityBoldnessCleverness40%30%20%10%0%Nuiiconsumers
alsoappreciate
thesekey
attributes,indicating
Nuiiexudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatNuiienthusiastsareleast
focused
onare
inclusiveness
andexclusivity.ReliabilityExclusivityNuiishould
work
on
promoting
highvaluetoconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
ice
cream,which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthefollowing
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=130,
Nuii
consumers’,n=211,
Nuii
enthusiast,n=1,157,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Nuii
fans,
54%
state
that
they
get
excited
about
ice
creamBrand
profile:
attitudesWhat
doconsumersthink
oficecream
ingeneral?54%42%38%35%27%26%26%24%19%18%18%15%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouticecream
topicsrelating
toicecreamIget
excitedIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
ice
creamdo
youagree
with?”;
Multi
Pick;“When
it
comes
toice
cream,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=211,
Nuii
enthusiast,
n=1,157,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1183%
of
Nuii
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
ice
cream,
theaverage
awareness
ofabrandinthe
United
Kingdom
is
71%.
Awareness
ofNuii,however,
isat56%.Awareness28%
ofUK
icecream
consumers
say
theylike
Nuii,compared
to
anindustryaverage
brandpopularity
of38%.18%
ofindustryconsumers
intheUnited
Kingdom
saythey
consume
Nuii,with
the
average
consumption
ofabrandat26%.BuzzPopularity83%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of78%.Nuiihasbeen
noticed
more
inthe
media
compared
toother
brands,with
a“Buzz”score
of18%
compared
to14%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents(awareness),
n=717,
respondents
who
know
the
individual
brand
(popularity),
n=717,
respondents
whoknow
the
individual
brand(consumption),
n=130,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=717,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nuii
ranks
outside
the
Top
10
in
awareness
within
the
ice
cream
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofNuiiRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1CadburyMagnumMars95%94%94%92%92%92%90%88%88%85%234Oreo43%5CornettoBen&Jerry'sTescoUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.57%678TwisterOutofallrespondents,
56%
were
aware
of
Nuii.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9Carte
D'OrH?agen-DazsAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Nuii
is
29%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofNuiiRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1MagnumBen&Jerry'sCadburyCornettoH?agen-DazsCarte
D'OrMackie'sMars62%61%59%53%53%45%39%36%35%35%229%34Outofconsumers
who
knew
thebrand,
28%
saidtheyliked
Nuii.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.56771%89SoleroPopularityN/A10Kelly's14
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=717,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nuii
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofNuiiRank#
BrandUsage
%50%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
ice
cream,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Ben&Jerry's18%2MagnumCadburyCornettoH?agen-DazsCarte
D'OrMackie'sMars49%343%Outofconsumers
who
knew
thebrand,
18%
saidtheyconsumed
Nuii.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.441%535%629%725%823%82%9Calippo22%UsageN/A10Tesco22%15
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;Base:
n=717,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Nuii
is
seventh
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofNuii’sconsumersRank#
BrandLoyalty
%91%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Ben&Jerry's17%2MagnumH?agen-DazsTwisterCadburyMackie'sNuii89%388%485%585%683%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
ice
cream,
whichof
the
following
brandsareyou
likely
toconsumeagaininthe
future?”.783%8Solero83%83%9CornettoMars83%Outofrespondents
whohaveconsumed
Nuii,83%saidthey
would
consume
the
brandagain.LoyaltyN/A1083%16
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;
Multi
Pick;Base:
n=130,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nuii
has
a
score
of
18%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofNuiiRank#
BrandBuzz%35%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Ben&Jerry's18%2MagnumCadburyH?agen-DazsNuii29%326%Outofconsumers
who
knew
thebrand,
18%
saidtheyhadheardaboutNuii
inthe
media.
Thisranksthemfifth
compared
to
other
brandssurveyed
inthismarket.419%518%6Carte
D'OrCornettoEdy's17%717%813%82%9Dreyer'sOreo13%BuzzN/A1011%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=717,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudienc
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