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CONSUMER&
BRANDBrandKPIs
for
organic
food:
GreenCity
in
the
United
KingdomConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Green
City’sperformance
inthe
organic
food
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202475%
of
Green
City
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Green
City’sbranding
resonates
more
with
Gen
Z?Green
Cityranksoutside
the
Top
10
inawarenesswithin
the
organic
food
market?Green
Citygenerally
appealstomen
more
thanwomen?Thepopularity
ratingof
Green
Cityis35%?Green
Cityranksseventh
inconsumption?Among
Green
Cityenthusiasts,47%
fallunderthehigh-income
category?Interms
of
loyalty,Green
City
is
sixthintheUnited?Consumers
want
theirorganic
food
brandstohavehonesty
/trustworthiness,
authenticity,andsustainabilityKingdom?Green
Cityhasascore
of20%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Green
City
at
75%Brand
profile:
snapshotBrand
performance
of
GreenCityintheUnited
Kingdom75%35%30%21%20%AwarenessPopularityUsageLoyaltyBuzz5Notes:Organic
food‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=267,
respondents
who
know
the
individual
brand
(popularity),
n=267,
respondentswho
know
the
individual
brand
(consumption),
n=80,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=267,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Green
City
’s
branding
resonates
morewith
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations41%37%36%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeGreen
City
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatGreen
City
islikedby4%of
Baby
boomers
and18%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is10%
and
27%,
respectively.27%26%18%ForMillennials
andGen
Z,
41%
and
36%
feel
positivelytowards
Green
City,
versus
37%
and26%.
So
currently,forGreen
City,
Gen
Zconnects
most
withtheirbrandcompared
to
theoverall
industryuser.10%4%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoorganic
food,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=94,
GreenCity
enthusiast,
n=845,
organicfoodconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Green
City
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Green
City
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.9%11%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Green
Cityhasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.43%57%49%51%56%
ofmen
likeGreen
City
compared
to43%
ofwomen,
whereas
fortheoverallindustry,51%
of
men
consume
organicfood
compared
to
49%
of
women.84%88%11%
ofGreen
Cityenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
organic
food,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=94,
GreenCityenthusiast,
n=845,
organicfoodconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Green
City
enthusiasts,
47%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.18%19%Single40%13%47%CoupleSingleparentNuclear47%
ofGreen
Cityenthusiastsare
fromhigh-income
households.Green
City’sbrandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
34%
of
Green
Cityenthusiastshavethiscurrent
livingsituation.21%12%10%34%30%33%27%33%Multi-generational2%2%17%14%ExtendedOther20%4%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
organicfood,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=94,
GreenCity
enthusiast,
n=845,
organicfood
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
organic
foodbrands
to
have
honesty
/
trustworthiness,authenticity,
and
sustainabilityBrand
profile:
qualitiesQualitiesconsumerswant
from
organic
food
brandsFororganic
food,thetopthree
qualitiesconsumers
want
fromabrandarehonesty
/trustworthiness,
authenticity,andsustainability.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%However,
forGreen
City
consumers
thetop3attributestheyactuallywant
arehighvalue,coolness,
and
exclusivity.SocialresponsibilityCoolnessThequalitiesthatGreen
Cityenthusiastsareleast
focused
on
areinclusivenessandthrill/excitement.ReliabilityExclusivityGreen
City
should
work
on
promotingboldness
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
organicfood,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
organic
food,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
organicfood,
whichofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=80,
GreenCity
consumers’,n=94,
Green
City
enthusiast,
n=845,
organic
foodconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Green
City
fans,
47%
state
that
they
get
excited
about
organic
foodproductsBrand
profile:
attitudesWhat
doconsumersthink
oforganic
food
ingeneral?47%47%47%41%41%35%27%25%25%23%22%21%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutorganicfood
productsIliketotalkabouttopicsrelating
toorganic
foodBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
organic
fooddo
youagree
with?”;
Multi
Pick;
“When
it
comes
toorganic
food,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=94,
GreenCity
enthusiast,
n=845,
organicfoodconsumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1175%
of
Green
City
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
organic
food,the
average
awarenessof
abrand
intheUnitedKingdomis28%.
Awarenessof
Green
City,however,
is
at21%.Awareness35%
ofUK
organicfood
consumers
say
theylikeGreenCity,compared
toanindustryaverage
brandpopularity
of33%.30%
ofindustryconsumers
intheUnited
Kingdom
saythey
consume
Green
City,
with
the
averageconsumption
ofabrandat30%.BuzzPopularity75%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of73%.Green
City
hasbeen
noticed
similarly
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of20%compared
to
22%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeaverage
compared
tothe
industry.12
Notes:Organic
food‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=267,
respondents
who
know
the
individual
brand
(popularity),
n=267,
respondentswho
know
the
individual
brand
(consumption),
n=80,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=267,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Green
City
ranks
outside
the
Top
10
in
awareness
within
the
organic
foodmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofGreenCityRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Yeo
Valley
Organic69%50%34%29%28%25%25%23%23%23%21%2Ella's
KitchenMeridianBiona345MarigoldA.VogelUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67ORGAN365byWholeFoodsMarket8Outofallrespondents,
21%
were
aware
of
Green
City.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.79%9BiofairAwarenessN/A10granoVita13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Green
City
is
35%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofGreenCityRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Yeo
Valley
Organic59%47%42%35%34%34%32%31%31%30%2Ella's
KitchenMeridian335%4Green
CityEversfield
OrganicMarigoldOutofconsumers
who
knew
thebrand,
35%
saidtheyliked
Green
City.
Thisranksthemfourthcompared
toother
brandssurveyed
inthismarket.5665%7ClearspringBiofair89BionaPopularityN/A10ORGAN14
Notes:“When
it
comesto
organicfood,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=267,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Green
City
ranks
seventh
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofGreenCityRank#
BrandUsage
%56%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
organic
food,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Yeo
Valley
Organic2Ella's
KitchenMeridian36%30%334%Outofconsumers
who
knew
thebrand,
30%
saidtheyconsumed
Green
City.
Thisranksthemseventhcompared
to
other
brandssurveyed
inthismarket.4Marigold33%5Eversfield
OrganicClearspringGreen
CityORGAN33%631%730%70%829%9granoVitaBiofair28%UsageN/A1027%15
Notes:“When
it
comesto
organicfood,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=267,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Green
City
is
sixth
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofGreenCity’sconsumersRank#
BrandLoyalty
%92%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Yeo
Valley
Organic2Meridian90%25%3Ella's
Kitchen82%4365byWholeFoods
Market
81%5granoVitaGreen
CityORGANBiofair77%75%74%74%69%67%6Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
organic
food,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.775%89MarigoldBionaOutofrespondents
whohaveconsumed
Green
City,75%
saidthey
would
consume
the
brandagain.LoyaltyN/A1016
Notes:“When
it
comesto
organicfood,
which
ofthe
following
brands
areyoulikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=80,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Green
City
has
a
score
of
20%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofGreenCityRank#
BrandBuzz%28%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Biofair20%2Ella's
KitchenClearspringYeo
Valley
OrganicgranoVita27%325%Outofconsumers
who
knew
thebrand,
20%
saidtheyhadheardaboutGreen
Cityinthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.425%525%6Eversfield
OrganicMarigold25%723%8Meridian22%80%9A.Vogel21%BuzzN/A10365byWholeFoods
Market
21%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=267,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
and
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