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CONSUMER&
BRANDBrandKPIs
for
toys
&
babyonlineshops:
Five
Below
in
the
United
StatesConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
FiveBelow’s
performance
inthe
toys&baby
online
shopmarket.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202479%
ofFive
Below
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??FiveBelow’s
brandingresonates
more
with
Gen
Z?FiveBelow
ranksfifth
inawareness
within
the
toys&babyonlineshop
market?FiveBelow
generally
appealsto
women
more
thanmen?Thepopularity
ratingof
FiveBelow
is39%?FiveBelow
rankssecond
inusage?Among
FiveBelow
enthusiasts,34%
fallunderthehigh-income
category?Interms
of
loyalty,FiveBelow
is
third
intheUnited?Consumers
want
theirtoys&babyonlineshopbrandstohavehonesty
/trustworthiness,
friendliness,andreliabilityStates?FiveBelow
hasascore
of
24%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Five
Below
at
79%Brand
profile:
snapshotBrand
performance
of
Five
Below
intheUnited
States79%71%39%29%24%AwarenessPopularityUsageLoyaltyBuzz5Notes:Toys&baby
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=885,
respondents
who
know
the
individual
brand
(popularity),
n=885,respondents
who
know
the
individual
brand
(usage),
n=258,
respondents
who
have
used
the
individual
brand
(loyalty),
n=885,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Five
Below’sbranding
resonates
morewith
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations38%34%33%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeFiveBelow
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatFiveBelow
islikedby8%
of
Babyboomers
and25%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is8%
and
23%,
respectively.31%25%23%ForMillennials
andGen
Z,
34%
and
33%
feel
positivelytowards
Five
Below,
versus
38%
and31%.
Socurrently,forFiveBelow,
Gen
Zconnects
most
with
theirbrandcompared
to
theoverall
industryuser.8%
8%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestotoys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=348,
FiveBelowenthusiast,
n=868,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Five
Below
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
FiveBelow
shows
thatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof15%12%85%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
FiveBelow
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.50%50%62%62%
ofwomen
likeFiveBelow
comparedto38%
of
men,whereas
fortheoverallindustry,50%
of
women
usetoys&babyonlineshopscompared
to
50%
of
men.83%15%
ofFive
Below
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to12%
amongindustryusers
overall.38%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
toys&baby
online
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=348,Five
Below
enthusiast,
n=868,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Five
Below
enthusiasts,
34%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.21%23%Single34%39%17%16%CoupleSingleparentNuclear34%
ofFive
Below
enthusiastsarefromhigh-income
households.FiveBelow’s
brandis
generally
enjoyedmore
byconsumers
who
arepartof
anextended
household,
20%
ofFive
Belowenthusiastshavethiscurrent
livingsituation.9%10%34%19%21%31%30%Multi-generational5%5%20%17%32%ExtendedOther9%8%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=348,
Five
Belowenthusiast,
n=868,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
toys
&
baby
online
shop
brands
to
have
honesty
/trustworthiness,
friendliness,
and
reliabilityBrand
profile:
qualitiesQualitiesuserswant
from
toys
&babyonlineshopbrandsFortoys&baby
online
shops,the
topthree
qualitiesusers
want
from
abrandarehonesty
/trustworthiness,Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessfriendliness,
andreliability.40%20%0%FiveBelow
users
alsoappreciate
thesekey
attributes,indicating
Five
Belowexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatFiveBelow
enthusiastsareleast
focused
on
areinclusivenessandsocial
responsibility.ReliabilityExclusivityFiveBelow
shouldwork
on
promotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
itcomesto
toys
&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=258,
Five
Below
users’,n=348,
FiveBelowenthusiast,
n=868,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Five
Below
fans,
23%
state
that
they
get
excited
about
toys
&
baby
onlineshopsBrand
profile:
attitudesWhat
doconsumersthink
oftoys
&babyonlineshopsin
general?28%27%24%23%23%21%20%
20%20%
20%20%19%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouttoys&baby
topicsrelating
toIget
excitedIliketotalkaboutonlineshopstoys&babyonlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
toys
&baby
online
shops
do
youagree
with?”;
Multi
Pick;“When
it
comesto
toys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=348,
Five
Belowenthusiast,
n=868,
toys&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1179%
ofFive
Below
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
toys&baby
online
shops,theaverage
awareness
of
abrandinthe
United
Statesis51%.
Awareness
of
FiveBelow,
however,
isat71%.Awareness39%
ofU.S.
toys&babyonlineshop
users
saytheylikeFiveBelow,
compared
to
anindustryaverage
brandpopularity
of28%.28%
ofindustryusers
intheUnitedStatessaythey
useFiveBelow,
with
the
average
usageofabrandat18%.BuzzPopularity79%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
70%.FiveBelow
hasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of24%compared
to
19%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Toys&baby
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=885,
respondents
who
know
the
individual
brand
(popularity),
n=885,respondents
who
know
the
individual
brand
(usage),
n=258,
respondents
who
have
used
the
individual
brand
(loyalty),
n=885,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Five
Below
ranks
fifth
in
awareness
within
the
toys
&
baby
online
shop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofFiveBelowRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Amazon92%88%80%74%71%66%62%60%59%55%2LEGO29%3TEMU4shopDisneyFive
BelowBuild-A-BearCarter's5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6771%8American
GirlOshKosh
B'goshGracoOutofallrespondents,
71%
were
aware
of
FiveBelow.Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
ofFive
Below
is
39%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofFiveBelowRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Amazon62%44%42%39%38%32%32%30%30%29%2LEGO3Build-A-BearFive
BelowCarter's39%4Outofconsumers
who
knew
thebrand,
39%
saidtheyliked
FiveBelow.
Thisranksthemfourthcompared
toother
brandssurveyed
inthismarket.56Graco61%7TheChildren's
PlaceOshKosh
B'goshshopDisneyTEMU89PopularityN/A1014
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=885,
respondentswho
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Five
Below
ranks
second
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofFiveBelowRank#
BrandUsage
%51%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandshaveyou
used
inthepast12
months?”.1AmazonFive
BelowLEGO229%29%323%Outofconsumers
who
knew
thebrand,
28%
saidtheyused
FiveBelow.
Thisranksthem
second
compared
toother
brandssurveyed
inthismarket.4TEMU23%5babylist22%6Build-A-BearalbeebabybuybuyBabyCarter's20%719%71%818%916%UsageN/A10PatPat16%15
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;
Base:n=885,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Five
Below
is
third
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofFiveBelow’s
consumersRank#
BrandLoyalty
%91%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Amazon21%2LEGO87%3Five
BelowOshKosh
B'goshTEMU79%477%577%6TheChildren's
PlaceshopDisneyPottery
Barn
KidsBuild-A-BearToyWiz76%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.776%873%79%971%Outofrespondents
whohaveused
FiveBelow,
79%saidthey
would
usethebrand
again.LoyaltyN/A1069%16
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;MultiPick;Base:n=258,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Five
Below
has
a
score
of
24%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofFiveBelowRank#
BrandBuzz%51%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Amazon24%2TEMU36%3LEGO27%Outofconsumers
who
knew
thebrand,
24%
saidtheyhadheardaboutFive
Below
inthemedia.
Thisranksthemfourthcompared
to
other
brandssurveyed
inthismarket.4Five
BelowBuild-A-BearalbeebabyAmerican
Girlbabylist24%523%622%720%76%820%9buybuyBabyshopDisney18%BuzzN/A1017%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=885,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
a
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