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參考答案:

ActionResponsiblePerson

ObjectivePriorityDuedate(when)Status

Steps(who)

ICJackBrownSeptember15Completed

Reduceofficesupply

costsby10%bytheend2DMikeJonesSeptember15Completed

ofthe4thquarter.

3BMikeJonesOctober1Completed

4AJack/MikeOctober?0Completed

5HJackNovember15inProcess

6EJackNovember15InProcess

7FJackDecember15InProcess

8GJack/MikcMikeJanuarj-15Notstarted

CompletedieapologyletterwiththegivenChinese.

DearMrs.Smith,

Iamwritingto1(為...道歉)passingnotesinclass.

Irealizethatyouwerediscussingimportantconceptsthataregoingtohelpuswriteourupcominganalysisessaysanddowellonthe

final,andIshouldhavebeen2____做切關(guān)注).3(從現(xiàn)在開始),I'lUimitinyclassroomcommunicationtohelpful

commentsthatarc4(_有關(guān))thesubjectmatterandwaittodiscusspersonalthingsuntilafterclass.

!alsowantedtothankyouforgivingmeawarning5____代_(普)detentionbecausemycoachwouldhavebenchedmeif1

hadbeenlatetopractice.I_____6____(諾)youwon'thavetomakethatdecisionagain.

—7^(謹(jǐn)上),

KellyTaininen參與答案:I.apologizefor2.payingcloseraltcntion3.Fromnowon4.related

to5.insteadof6.promiseyou7.Sinccrcly/Sinccrclyyours

WriteacompositiononMyDreamJob.YourwritingshouldincludethefollowinKs.

1.position:customerservicerepresentative

2.ability:communicationandcustomerserviceskills

3.reason:anexpertintheproductlineandstrongrelationshipswithcustomers

參考答案:

WhatIlookforinajob,andwhatIloveabout(hiscustomerservicerepresentativeposition.Xtheability

toutilizemycommunicationandcustomerserviceskills.Iloveinteractingwithcustomersandquicklyand

effectivelyproblemsolvingwiththem.Downtheroad,afterbecominganexpertinyourpnxluctlineanddeveloping

strongrelationshipswithyourcustomers.Iwouldlovetoworkinsales.

Writeaboutaneventbasedonthefollowinginformation.Youmayneedthe5Wsand1Helements.

Titanic

Thelargestshipafloat;

31May1911Shewashumchcd

withagrosstonnageof46,328tons

10April1912maidenoyagcfromSouthamptonoNewYork

at11:4()p.m.onSunday14hit?)iceberg;

2227passengersandcrewonboard

April1912badlydaraged

at2:20a.in.onMonday151522weredrowned;

svnk

April1912705escaped

Soineoftl)esurvivorswereTheCunardlinerCarpathiaheardthe

Atdawnon15April1912

pickedupwirelessdistresscalls

參考答案:

Titanicwaslaunchedon31May1911ar.dsailedonhervoyagefromSouthamptontoNewYofkr.iaCherbourg

aidQueenstown.)on10April1912.Withagn>sstonnageof46,328tons,shewasthelargestshipaflo68S;2

feetlong.92feetwide.8decksrisingtotheheightofan11-storeybuildjngo.urdaysandseventeenhoursafterthevoyagebegan,at

11:40p.m.onSunday14April,shehilanicebergandwasbadlydamaged.Twohoursandfortyminuteslatershesank.Ofthe2227

passengersandcrew,705escapedintwentyl.feboatsandrafts;includinghermaster,Cap.ainEdwardSmith.Atdawnon15Aprilthe

CunardlinerCaqiathia.havingheardthe

Titanic'swirelessdistresscalls58milesawaj.arrivedatthesceneandbeganpickingupsurvivors.

CompletethePromotionProjectwiththegivenChinese.

PromotionmixEinaiDirectMailWorkshopSalesforce

GoalsTo_________________(六個月增加10%的銷售)

TargetmarketBusinesesthat__________________(需求人力資源管理軟件處理人力管理職能)

Lunchdate__________(2015年1月)

Keymessagestoget

leadstorespondtoPresentsoftware'suniquefeatures__________________(邀請銷售領(lǐng)軍人物參

youroffer/calltothataddressusers'needs.加免費的研討會)

action

Feb15,send

Jan15.83nddirectmailto50

Mar153

500cmalstoqualifyingsales__________________(三

hoursof

Activities/Timingalistofleads,and月到五月,向有意向的客

woikshopfor

companj'sregister20io戶直接銷售)

20prospe

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