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CONSUMER&
BRANDBrandKPIs
for
salty
snacks:
UrbanPlatter
in
IndiaConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
UrbanPlatter’s
performance
inthe
salty
snackmarket.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202476%
of
Urban
Platter
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??UrbanPlatter’sbrandingresonates
more
with?UrbanPlatterranksoutside
the
Top
10
inawarenessMillennialswithin
the
saltysnack
market?UrbanPlattergenerally
appealstomen
more
thanwomen?Thepopularity
ratingof
UrbanPlatteris32%?UrbanPlatterranksoutside
the
Top
10
in?Among
UrbanPlatterenthusiasts,52%
fallunderthe
consumptionhigh-income
category?Interms
of
loyalty,UrbanPlatteris
seventh
inIndia?UrbanPlatterhasascore
of19%
formedia
buzz?Consumers
want
theirsaltysnackbrandstohavehonesty
/trustworthiness,
authenticity,andhigh
value3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Urban
Platter
at
76%Brand
profile:
snapshotBrand
performance
of
UrbanPlatter
inIndia76%47%32%30%19%AwarenessPopularityUsageLoyaltyBuzz5Notes:Salty
snacks
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=592,
respondents
who
know
the
individual
brand
(popularity),
n=592,
respondentswho
know
the
individual
brand
(consumption),
n=180,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=592,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Urban
Platter’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations48%46%42%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeUrbanPlatterbygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatUrbanPlatterislikedby0%
of
Babyboomers
and14%of
Gen
Xers,whereas
the
total
shareof
industryusersis0%
and12%,
respectively.37%ForMillennials
andGen
Z,
48%
and
37%
feel
positivelytowards
Urban
Platter,versus
42%
and46%.
Socurrently,
forUrbanPlatter,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.14%12%0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosalty
snacks,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=188,
UrbanPlatter
enthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Urban
Platter
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
UrbanPlattershows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.15%80%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
UrbanPlatterhasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.22%40%60%48%52%52%
ofmen
likeUrbanPlattercomparedto48%
of
women,
whereas
fortheoverall
industry,60%
ofmen
consumesaltysnacks
compared
to40%
ofwomen.74%22%
ofUrban
Platterenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to15%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
salty
snacks,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=188,
UrbanPlatterenthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Urban
Platter
enthusiasts,
52%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.2%3%Single37%3%6%CoupleSingleparentNuclear52%
ofUrban
Platterenthusiastsarefrom
high-income
households.UrbanPlatter’s
brandis
generallyenjoyed
more
byconsumers
who
arepartof
amulti-generational
household,36%
ofUrban
Platterenthusiastshavethiscurrent
living
situation.52%2%5%26%21%30%33%25%Multi-generational36%27%30%ExtendedOther36%23%2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=188,
UrbanPlatterenthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
salty
snack
brands
to
have
honesty
/
trustworthiness,authenticity,
and
high
valueBrand
profile:
qualitiesQualitiesconsumerswant
from
salty
snackbrandsForsalty
snacks,thetopthree
qualitiesconsumers
want
fromabrandarehonesty
/trustworthiness,
authenticity,andhigh
value.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%UrbanPlatterconsumers
alsoappreciatethese
key
attributes,indicatingUrbanPlatterexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatUrbanPlatterenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityUrbanPlattershould
work
on
promotinghonesty
/trustworthiness
toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
salty
snacks,
which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=180,
UrbanPlatterconsumers’,
n=188,
UrbanPlatterenthusiast,
n=1,240,
salty
snack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Urban
Platter
fans,
62%
state
that
they
get
excited
about
salty
snackproductsBrand
profile:
attitudesWhat
doconsumersthink
ofsalty
snacksingeneral?62%62%61%56%54%45%44%43%43%40%39%30%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutsaltysnackproductsIliketotalkabouttopicsrelating
tosaltysnacksBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
salty
snacks
do
youagree
with?”;
Multi
Pick;“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=188,
UrbanPlatterenthusiast,
n=1,240,
saltysnack
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1176%
of
Urban
Platter
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
salty
snacks,theaverage
awarenessof
abrand
inIndiais76%.
Awareness
ofUrbanPlatter,however,
is
at47%.Awareness32%
ofIndiansaltysnackconsumers
say
theylikeUrbanPlatter,compared
to
anindustryaverage
brandpopularity
of53%.30%
ofindustryconsumers
inIndiasaythey
consumeUrbanPlatter,with
the
average
consumption
of
abrandat50%.BuzzPopularity76%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of79%.UrbanPlatterhasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of19%compared
to
43%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Salty
snacks
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=592,
respondents
who
know
the
individual
brand
(popularity),
n=592,
respondentswho
know
the
individual
brand
(consumption),
n=180,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=592,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Urban
Platter
ranks
outside
the
Top
10
in
awareness
within
the
salty
snackmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofUrban
PlatterRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Lay's97%96%95%90%78%78%70%70%64%48%2Parle's3Bingo!4Haldiram'sBalaji
WafersBikaji47%553%Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Bikano8Yellow
DiamondBikanervalaChhedda'sOutofallrespondents,
47%
were
aware
of
UrbanPlatter.
Thisranksthemoutside
the
Top
10
comparedtootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Urban
Platter
is
32%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofUrban
PlatterRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Lay's79%76%73%61%54%53%43%42%35%32%2Haldiram'sBingo!32%34Parle'sOutofconsumers
who
knew
thebrand,
32%
saidtheyliked
UrbanPlatter.
Thisranksthemtenthcomparedtootherbrandssurveyed
inthismarket.5Bikaji6Balaji
WafersBikano768%8BikanervalaYellow
DiamondUrban
Platter9PopularityN/A1014
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=592,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Urban
Platter
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofUrbanPlatterRank#
BrandUsage
%76%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
salty
snacks,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Lay's2Haldiram'sBingo!72%30%368%Outofconsumers
who
knew
thebrand,
30%
saidtheyconsumed
UrbanPlatter.
ThisranksthemoutsidetheTop
10
compared
tootherbrandssurveyed
inthismarket.4Parle's58%5Balaji
WafersBikaji49%649%7Bikano43%70%8BikanervalaYellow
DiamondChhedda's38%938%UsageN/A1034%15
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;Base:
n=592,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Urban
Platter
is
seventh
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofUrban
Platter’s
consumersRank#
BrandLoyalty
%91%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Haldiram'sLay's24%288%3Balaji
WafersParle's82%482%5Bingo!81%6Bikaji78%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
saltysnacks,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.7Urban
PlatterChhedda'sBikanervalaYellow
Diamond76%76%875%973%Outofrespondents
whohaveconsumed
UrbanPlatter,76%
saidtheywould
consume
thebrandagain.LoyaltyN/A1072%16
Notes:“When
it
comesto
salty
snacks,
which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;
Multi
Pick;Base:n=180,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Urban
Platter
has
a
score
of
19%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofUrban
PlatterRank#
BrandBuzz%72%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Lay's19%2Bingo!66%3Haldiram'sParle's62%Outofconsumers
who
knew
thebrand,
19%
saidtheyhadheardaboutUrban
Platterinthemedia.
Thisranksthemtenthcompared
tootherbrandssurveyedinthismarket.454%5Bikaji46%6Balaji
WafersBikanervalaBikano44%735%833%81%9Chhedda'sUrban
Platter27%BuzzN/A1019%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=592,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunloc
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