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1、1Unit 3 Status Enquiries詢問相關信息:財務狀況信用狀況聲譽業(yè)務做法2獲得相關信息的方法銀行(最可靠)(通過自己的銀行)商會(最可靠)咨詢社3咨詢信函大致上是定型的.有些大商行用專門印好的,其中包括要求答復的各種問題的格式來進行咨詢.咨詢信函通常在信頭上標有 “ Confidential ”或”Private and Confidential”的字樣,這些字同樣寫在信封上.求人幫助,應當用禮貌和感激的語言寫信.在收到信息后,無論有利與否,都必須寄一封適當的感謝信表示信息已經收到.4Letter1:Status enquiries Private & Confide

2、ntialDear Sirs,We have received a letter from the Auto Engineering Co., Ltd. In Nigeria, expressing their desire to enter into business relations with us on condition that we allow them a standing credit of USD 5,000 to start business. As stated in their letter, their reference is the National Bank

3、of Nigeria, Ibadan.5It is our principle to have more connections abroad; however, for safetys sake, we should like to know the financial and credit standing of the above-mentioned company, especially because they have requested us for a standing credit, which we seldom grant to new customers.We shou

4、ld be very pleased if you would assist us in this respect, and we can assure you that any information you may give us will be treated in absolute confidence.6Letter2: Status Enquiry Private & ConfidentialDear Sir,Our client , the China National Import & Export Corp., have asked us for inform

5、ation about the Auto Engineering Co., Ltd. In Ibaban, Nigeria as the latter would request a standing credit of USA5,000 to start business.7We know the Auto Engineering Co., Ltd., but our knowledge of the company is limited to a few months trading with a firm in Shanghai on an L/C basis. We should, t

6、herefore, like to know whether or not their financial and credit standing are sound so that we may respond to CNIEC.8The only reference as given by the Auto Engineering Co., Ltd. is their banker, the National Bank of Nigeria, Ibaban. We shall be most grateful for any information you can obtain for u

7、s.9Letter3: favorable reply Private & ConfidentialDear Sirs,We have now received from the National Bank of Nigeria the information you asked for in your letter of April 4. The Auto Engineering Co., Ltd. You mentioned is a private company run as a family concern by three brothers and was founded

8、fifteen years ago. It enjoys a good reputation. As far as our information goes , it is punctually meeting its commitments and a credit in the sum you mention would seem to be safe.10This information is confidential and is given without any responsibility on our part.11Letter 4: favorable replyDear s

9、irs,We have now received from the City Commercial Bank, Beijing the information you are asked for in your letter of June 6th. The motor company you mentioned is an exclusively foreign-owned enterprise formed in 1996, It enjoys a good reputation and can meet its commitments punctually.The information

10、 is confidential without any responsibility on our part.12Letter5: Unfavorable Reply Private & ConfidentialDear Sirs,We have completed our enquiries concerning the firm mentioned in your letter of 4th April and regret that we must advise you to regard their request for credit with caution.About

11、a year ago an action was brought against the firm by one of its suppliers for recovery of the sums due though payment was recovered in full. 13Our enquiries reveal nothing to suggest that the firm is not straightforward. It seems to us that the firms difficulties were due to bad management and in pa

12、rticular to overtrading. Consequently, most of the firms suppliers either give only very short credit for limited sums or make deliveries on a cash basis.This information is of course supplied in the strictest confidence.14Letter writing guide撰寫咨詢信是直截了當的,但是要常用有禮貌的詞語.如:Openings:We would like you to e

13、nquire into the financial & We should be grateful if We should be obliged if 15Please accept our thanks for any assistance you can give us.We shall be most grateful for any information you can obtain for us .16答復咨詢信是以據實報告以及用提出意見供參考的形式書寫的.如:Openings:In reply to your letter of we are pleased to sa

14、y thatThe firm about which you enquire in your letter of is a leading importer in this city.We regret being unable to help you with information about the firm referred to in your letter of since we have not done any business with them in the past. 17Endings:We thank you for your information and expr

15、ess our willingness to reciprocate if the occasion should arise.The above information is given on the understanding that it is to be treated as strictly confidential.請記住請記住:咨詢是涉及個人隱私的事咨詢是涉及個人隱私的事.尤其重要的尤其重要的是是,不論是查詢的信息或是提供的信息都必須不論是查詢的信息或是提供的信息都必須予以保密予以保密.18Exercises1.我們將與之進行業(yè)務來往的那家商行要我們向貴行了解有關他們的商業(yè)地位與信譽.2.你若能對上述公司的財務狀況和可靠性提出意見,我們當不勝感激.3.就我們所知,他們的財務狀況良好.4.你們所問訊的那家商號是我地區(qū)一家最可靠的進口商.多年來在同行中享有良好聲譽.5.對你提供的任何資料,我

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