南開大學(xué)22年春學(xué)期《酒店信息技術(shù)管理（一）（二）（EI雙語）》在線作業(yè)-00003

1、-本頁為預(yù)覽頁P(yáng)AGE14-本頁為預(yù)覽頁-本頁為預(yù)覽頁22春學(xué)期（高起本1709-1803、全層次1809-2103）酒店信息技術(shù)管理（一）（二）（EI雙語）在線作業(yè)-00003第1題. 在Internet上不同區(qū)域間傳遞信息的硬件設(shè)備是( )選項A：局域網(wǎng)選項B：路由器選項C：網(wǎng)關(guān)選項D：網(wǎng)橋參考答案：B第2題. Which of the following words represents a storage around 1000 bytes?( )選項A：Bit選項B：Kilobyte選項C：Kilobit選項D：Megabyte參考答案：B第3題. 皇家港口飯店的管理團(tuán)隊想要減少將銷

2、售費(fèi)用轉(zhuǎn)賬至顧客賬單上的時間。該團(tuán)隊?wèi)?yīng)對下列哪個飯店現(xiàn)有的管理系統(tǒng)的接口做出評價?( )選項A：客房管理模塊接口選項B：POS接口選項C：輔助顧客服務(wù)接口選項D：顧客賬務(wù)模塊接口參考答案：B第4題. Which aspects of the vendors plan are affected when many of the details about the day-to-day operations, organization, policies and processes in the business are changed?( )選項A：Training program選項B：Sys

3、tem safety performance選項C：Installation schedule選項D：All above參考答案：D第5題. 下列哪個餐飲應(yīng)用軟件可以訪問由P0S系統(tǒng)維護(hù)的數(shù)據(jù),以制作能夠幫助管理者指導(dǎo)日常業(yè)務(wù)的各種報表( )選項A：菜單設(shè)計應(yīng)用軟件選項B：配方管理應(yīng)用軟件選項C：菜單管理應(yīng)用軟件選項D：銷售分析應(yīng)用軟件參考答案：D第6題. Which of the following systems are often formed as joint ventures linking a number of diverse business?( )選項A：Internet d

4、istribution system選項B：Point of sale system選項C：Global distribution system選項D：Property management system參考答案：C第7題. Which of the following is not a good way to collect sales information?( )選項A：Participate in industrial trade show選項B：Collect exaggerated ads選項C：Consult the National Trade Association選項D：V

5、isit the dealer參考答案：B第8題. Which keys can be used to enter orders on the POS terminal keyboard? ( )選項A：Price check key選項B：Settlement key選項C：Correction key選項D：Preset key參考答案：B第9題. 用于聯(lián)系員工與公司,僅限于公司內(nèi)部員工使用的Internet技術(shù)稱為( )選項A：路由器選項B：內(nèi)部網(wǎng)選項C：互聯(lián)網(wǎng)選項D：網(wǎng)關(guān)參考答案：B第10題. What can enable the tracking of individual ite

6、m sales by perpetually monitoring inventory?( )選項A：count up feature選項B：count up function選項C：count down feature選項D：count down function參考答案：D第11題. 可以跟蹤采購、債務(wù)處理以及飯店的財務(wù)狀況的模塊是( )選項A：記賬收費(fèi)模塊選項B：薪資管理模塊選項C：記賬支付模塊選項D：庫存管理模塊參考答案：C第12題. 哪個設(shè)備可以位于POS設(shè)備的頂上、內(nèi)部和側(cè)面等多種形式( )選項A：無線終端選項B：OCR終端選項C：顯示器選項D：磁卡終端參考答案：C第13題. 數(shù)據(jù)

7、庫管理系統(tǒng)中很重要的三層結(jié)構(gòu)是( )選項A：字段選項B：文件夾選項C：文件選項D：記錄參考答案：C第14題. Which one of the following is supported by a management information system about the future goals and objectives of an organization?( )選項A：Tactical decision-making選項B：Operational decision-making選項C：Budget decision選項D：Strategic planning參考答案：D第15題

8、. A kind of key that used to maintain the price, descriptor, department, tax and inventory status of a menu item is ( )選項A：modifier key選項B：settlement key選項C：preset key選項D：PLU key參考答案：C第16題. Which recipes that are included as ingredients within a standard recipe record?( )選項A：sub-recipe選項B：main recip

9、e選項C：standard recipe選項D：spare recipes參考答案：A第17題. 飯店業(yè)務(wù)過程中賒購物資、設(shè)備以及其他商品額和服務(wù)所產(chǎn)剩的負(fù)債叫( )選項A：應(yīng)收賬款選項B：應(yīng)付賬款選項C：現(xiàn)金選項D：商品銷售費(fèi)用參考答案：C第18題. Which of the following types of electronic communications uses multiple channels to transmit several digits at the same time?( )選項A：Serial transmission選項B：Parameter transmis

10、sion選項C：Parallel transmission選項D：Porter transmission參考答案：C第19題. 具有現(xiàn)金抽屜的POS設(shè)備叫做( )選項A：分賬單終端選項B：無線終端選項C：磁卡終端選項D：收款機(jī)終端參考答案：D第20題. ”POS” which is usually used for bank card payments refers to( )選項A：personal operating system選項B：point-of-sale terminal選項C：physical optics-based shaped reflector選項D：position

11、of sale參考答案：B第21題. 菜單設(shè)計分析的初始報告是菜單項評估。菜單項評估需要衡量的指標(biāo)有( )選項A：每個菜單項獲取的收入選項B：發(fā)生的食品成本選項C：每個項目的邊際利潤選項D：項目的銷售數(shù)量參考答案：A,B,C,D第22題. Which of the following statements is correct? ( )選項A：A database system is like a filing cabinet.選項B：A database is a collection of related facts and figures designed to serve a spec

12、ific purpose.選項C：Database management software can enable users to search data files for information.選項D：Hierarchical database structures have the flexibility of data handling.參考答案：A,B,C第23題. Precosting is a special type of forecast based on which of the following data? ( )選項A：Standard recipes includ

13、ing ingredients, quantities and manufacturing processes選項B：The exact cost of each raw item purchased by the restaurant選項C：Potential total food costs選項D：A plan that states each project and its share of consumption參考答案：A,B,D第24題. 下列關(guān)于POS系統(tǒng)維護(hù)的文件的說法錯誤的有( )選項A：服務(wù)員訪問菜單項文件以在結(jié)算時關(guān)閉顧客賬單選項B：勞動管理文件包含著工作編碼和對應(yīng)于每個

14、雇員的每小時薪水選項C：打開的賬單文件記錄著每個服務(wù)員在一個班次賺到的小費(fèi)總額選項D：庫存文件包含著每個飯店出售項目的價格信息參考答案：A,C,D第25題. The recipe management application maintains the three most important documents of the restaurants automatic management system ( )選項A：ingredient file選項B：recipe file選項C：menu item file選項D：price file參考答案：A,B,C第26題. 下列說法中正確的有(

15、 )選項A：大型機(jī)最初是用來描述再計算機(jī)系統(tǒng)里中央處理器的主框架結(jié)構(gòu)。選項B：誕生于20世紀(jì)60年代的第二代計算機(jī)是小型機(jī)。選項C：今天手持計算器的復(fù)雜程度幾乎相當(dāng)于最初的大型機(jī)的水平。選項D：電子線路從真空管發(fā)展成為晶體管，又被集成電路所代替。參考答案：A,C,D第27題. Which of the following information of backed up does not require two storage devices that work at the same time ( )選項A：Fault-tolerant processing選項B：redundant cop

16、y選項C：duplicate copy選項D：hard copy參考答案：A,C,D第28題. 下列屬于薪資模塊執(zhí)行的功能的是( )選項A：維護(hù)雇員管理文件選項B：打印工資單選項C：生成勞動管理報告選項D：計算員工薪資參考答案：A,B,D第29題. Which of the following statements is correct? ( )選項A：Data discrimination refers to the various elements required to determine the data processing operation選項B：There is only on

17、e basic contractual arrangement for a hotel computer system選項C：The flowchart is a useful technique for evaluating the current information system in the hospitality industry選項D：The multiple scoring system is more efficient when evaluating vendors computer systems solutions參考答案：A,C,D第30題. 下列關(guān)于飯店管理系統(tǒng)的客

18、房管理模塊的論述,正確的有( )選項A：客房管理模塊通過計算一個客房服務(wù)員在一個班次中清理一間客房的平均時間和清理的客房數(shù)來得出客房管理的生產(chǎn)率選項B：由客房管理模塊維護(hù)的客房狀態(tài)更新使前臺職員可以在顧客登記時快速準(zhǔn)確地分配房間選項C：客房管理模塊能夠預(yù)測每天需要清理的客房數(shù)選項D：客房管理模塊通常把為客人分配房間作為預(yù)登記活動的一部分參考答案：A,B,C第31題. There are three types of data, alpha data, numeric data and alpha numbericdata.選項A：對選項B：錯參考答案：A第32題. 收入預(yù)測報告將預(yù)計住房率與現(xiàn)

19、有房費(fèi)相乘以規(guī)劃未來收入。選項A：對選項B：錯參考答案：A第33題. 房態(tài)差異是指客房部對房態(tài)的描述與引導(dǎo)前臺職員為顧客分房信息之間處于差異的狀況。選項A：對選項B：錯參考答案：A第34題. Soft checks are guest checks made of flimsy receipt paper.選項A：對選項B：錯參考答案：B第35題. Refusal reports track the number of room nights refused because rooms refused because rooms were not available for sale.選項A：

20、對選項B：錯參考答案：A第36題. One advantage of working with softcopy is that documents which are created and edited by other people can be easily modified.選項A：對選項B：錯參考答案：B第37題. 冗余拷貝需要兩個同時工作的存儲設(shè)備。選項A：對選項B：錯參考答案：A第38題. 已訂房業(yè)務(wù)與預(yù)訂請求的總數(shù)之間的比例叫做獲準(zhǔn)率。選項A：對選項B：錯參考答案：A第39題. 收據(jù)打印機(jī)作為POS打印機(jī)中的現(xiàn)場打印設(shè)備,只能打印軟賬單。選項A：對選項B：錯參考答案：B第40

21、題. Micro-fitted electronic locking system is an electronic locking system that operates through a centralized master code console that is interfaced to every controlled guestroom door.選項A：對選項B：錯參考答案：B第41題. Automatic route selection is a feature of a call accounting system that provides the capability of connecting with a variety of common carriers.選項A：對選項B：錯參考答案：A第42題. Withho