酒店英語(yǔ) 課件 第八章餐廳服務(wù)

ChapterEight

RestaurantServices

餐廳服務(wù)Decidewhetherthefollowingstatementsaretrueorfalse.WriteTfortrueandFfalse.

1.____________Donotstretchyourhandstoreachthefoodthatisbeyondyourreach.Instead,askotherdinnerstopassittoyou.2.____________Ifyouhavetoansweryoururgentphonecallandyouwon’twanttomissityoucanleavethetableassoonaspossible.3.____________Youshouldplaceyourknifeandforkonyourplatewhenyouareeatinginsuchawaythattheirpositionresemblesthehandsofaclockat5:30.4._____________Foldyourtissueandnapkininhalfandplaceitbackonthetable,whereitwasplacedbeforethemealstarted.5.______________Itisagreatpleasuretohearsomeonebelchingfromacrosstheroomthoughitisregardedasbadmannersinsomewesterncountries.6.______________Puttingyournapkinintoyourshirtissimilartoaddressingtothedinersthatyoudon’thaveenoughtimetogetthefoodonthetable.Warmup預(yù)熱練習(xí)

MatchthefollowingpictureswiththeirrelevantEnglishequivalent.Referencewords:Avocadoandprawnsalad,stuffedmushrooms,Caesarsalad,shrimpcocktail,beefWellington,T-bonesteak,vealescalope,Brusselssprouts,gooseliver,grilledsalmon,filletsteak,chocolatemoose

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Fourcoursesinaformalwesternmeal

Appetizerorstarter

Soup

Maincourse

DessertGooseliver鵝肝Caviar魚子FrenchSnail法國(guó)蝸牛Salad沙拉Appetizer

開胃菜Soup湯Mushroomsoup蘑菇湯Seafoodsoup海鮮湯Borsch羅宋湯Maincourse

主菜FilletSteak（Tenderloin）菲力牛排或鮮嫩牛排是將里脊肉剔去筋及多余的脂肪，切成1.5～2厘米厚，...Sirloinsteak西冷牛扒T-bonesteak丁骨牛排Ribsteak肋眼牛排

LambChop切成單片的羊排RoastedChicken烤雞Pan-friedwholesole

煎比目魚rare一份熟mediumrare三分熟medium五分熟mediumwell七分熟welldone全熟Howwouldyoulikeyoursteak?

你的牛排要幾分熟?Sauce各式牛排醬

Gravy原汁稠醬Redwinesauce紅酒汁Blackpeppersauce黑椒汁TiramisuEnglishTrifleMoussePie,Cookies,cakeIce-cream

Dessert甜點(diǎn)EnglishTrifleMousseWesternMenuGrouptaskDesignyourgroupmenuaccordingtothetaskrulesonYunbanke.Trytodesignarealmenuwhichisreadytouseforarestaurant.CaseStudy案例分析

1）Howwouldyoudealwithaguestthatasksforextrademandthattherestaurantcan’tmeet?Forexample,theguestasksforabirthdaycakerightaway.你怎樣應(yīng)對(duì)提出餐廳不能滿足的額外要求的客人呢？比如，客人要求馬上上生日蛋糕。2）Ifyouaccidentallysplitsomewineonguest’sdress,whatwouldyoudo?如果你不小心倒灑了紅酒在客人的連衣裙上，你會(huì)怎么處理？Translation翻譯

1)Howwouldyoulikeyoursteak?Rare,mediumrare,medium,mediumwellorwelldone?______________________________________________________________2)Iamsorrysir.Thetablehasbeenreserved(預(yù)定).Thereisasignonit.I’llseatyouatanothertable.______________________________________________________________3)這是菜單。服務(wù)員很快會(huì)來(lái)幫您