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CONSUMER&
BRANDBrandKPIs
for
ice
cream:
Nestlé
inMexicoConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Nestlé’s
performance
inthe
icecream
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202479%
of
Nestlé
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Nestlé’s
branding
resonates
more
with
Gen
X?Nestlé
generally
appealstowomen
more
than
men?Nestlé
rankssecond
inawareness
within
the
icecream
market?Thepopularity
ratingof
Nestlé
is57%?Nestlé
ranksfifth
inconsumption?Among
Nestlé
enthusiasts,31%
fallunderthe
high-income
category?Consumers
want
theiricecream
brandstohaveauthenticity,coolness,
andreliability?Interms
of
loyalty,Nestlé
is
ninth
inMexico?Nestlé
hasascore
of39%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
Nestlé
at
96%Brand
profile:
snapshotBrand
performance
of
NestléinMexico96%79%57%41%39%AwarenessPopularityUsageLoyaltyBuzz5Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents(awareness),
n=1,205,
respondents
who
know
the
individual
brand
(popularity),
n=1,205,
respondentswho
know
the
individual
brand
(consumption),
n=494,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,205,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nestlé’s
branding
resonates
more
with
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations39%
39%34%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeNestlé
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatNestlé
islikedby3%
ofBaby
boomers
and27%
ofGenXers,
whereas
thetotalshareof
industryusers
is3%and24%,
respectively.31%27%24%ForMillennials
andGen
Z,
39%
and
31%
feel
positivelytowards
Nestlé,
versus39%
and34%.
Socurrently,forNestlé,
Gen
Xconnects
most
with
theirbrandcompared
to
theoverall
industryuser.3%
3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=682,
Nestlé
enthusiast,
n=1,218,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Nestlé
generally
appeals
to
women
more
than
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Nestlé
shows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof7%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Nestlé
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.53%
ofwomen
likeNestlé
compared
to47%
ofmen,
whereas
for
the
overallindustry,51%
of
women
consume
icecream
compared
to
49%
of
men.51%49%53%47%89%88%7%
of
Nestlé
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=682,
Nestlé
enthusiast,n=1,218,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Nestlé
enthusiasts,
31%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.5%7%Single31%32%35%14%13%CoupleSingleparentNuclear31%
ofNestlé
enthusiastsare
fromhigh-income
households.Nestlé’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
39%
of
Nestléenthusiastshavethiscurrent
livingsituation.6%6%39%39%36%Multi-generational10%9%23%25%34%30%ExtendedOther3%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=682,
Nestlé
enthusiast,
n=1,218,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
ice
cream
brands
to
have
authenticity,
coolness,
andreliabilityBrand
profile:
qualitiesQualitiesconsumerswant
from
icecream
brandsForice
cream,
thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,coolness,
andreliability.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessNestlé
consumers
also
appreciatethesekey
attributes,indicating
Nestlé
exudesthese
qualities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatNestlé
enthusiastsareleast
focused
onare
boldnessandinclusiveness.ReliabilityExclusivityNestlé
should
work
on
promotingexclusivity
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
ice
cream,which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthefollowing
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=494,
Nestlé
consumers’,
n=682,
Nestlé
enthusiast,
n=1,218,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Nestlé
fans,
55%
state
that
they
get
excited
about
ice
creamBrand
profile:
attitudesWhat
doconsumersthink
oficecream
ingeneral?55%52%49%45%27%24%23%21%21%16%8%8%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouticecream
topicsrelating
toicecreamIget
excitedIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
ice
creamdo
youagree
with?”;
Multi
Pick;“When
it
comes
toice
cream,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=682,
Nestlé
enthusiast,
n=1,218,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1179%
of
Nestlé
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
ice
cream,
theaverage
awareness
ofabrandinMexico
is66%.
Awareness
of
Nestlé,however,
is
at96%.Awareness56%
ofMexican
ice
cream
consumers
saytheylikeNestlé,
compared
to
anindustryaverage
brandpopularity
of46%.41%
ofindustryconsumers
inMexico
say
theyconsume
Nestlé,
withtheaverage
consumption
of
abrandat34%.BuzzPopularity79%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.Nestlé
hasbeen
noticed
more
inthe
media
comparedtootherbrands,with
a“Buzz”
score
of
39%
comparedto28%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,250,
all
respondents(awareness),
n=1,205,
respondents
who
know
the
individual
brand
(popularity),
n=1,205,
respondentswho
know
the
individual
brand
(consumption),
n=494,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,205,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nestlé
ranks
second
in
awareness
within
the
ice
cream
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofNestléRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.4%1Holanda97%96%96%95%93%93%91%91%91%90%2Nestlé3Magnum4Hershey'sBonice5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6LaMichoacanaMarinela78Ferrero
RocherCornettoOutofallrespondents,
96%
were
aware
of
Nestlé.
Thisranksthemsecond
compared
tootherbrandssurveyed
inthismarket.996%AwarenessN/A10SANTA
CLARA13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,250,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Nestlé
is
57%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofNestléRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Magnum80%77%68%62%58%58%57%55%51%49%2Holanda3LaMichoacanaCornetto443%Outofconsumers
who
knew
thebrand,
56%
saidtheyliked
Nestlé.
Thisranksthemseventh
compared
toother
brandssurveyed
inthismarket.5Ferrero
RocherHershey'sNestlé57%678H?agen-DazsSANTA
CLARANutrisa9PopularityN/A1014
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=1,205,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nestlé
ranks
fifth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofNestléRank#
BrandUsage
%62%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
ice
cream,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Holanda2LaMichoacanaMagnum61%361%Outofconsumers
who
knew
thebrand,
41%
saidtheyconsumed
Nestlé.
This
ranksthemfifth
compared
toother
brandssurveyed
inthismarket.41%4Cornetto44%5Nestlé41%6Bonice39%59%7SANTA
CLARAHershey'sFerrero
RocherH?agen-Dazs38%838%936%UsageN/A1035%15
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;Base:n=1,205,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Nestlé
is
ninth
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofNestlé’sconsumersRank#
BrandLoyalty
%88%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Magnum21%2Nutrisa87%3Holanda85%4LaMichoacanaSANTA
CLARAH?agen-DazsFerrero
RocherTucky
TuckyNestlé84%582%682%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
ice
cream,
whichof
the
following
brandsareyou
likely
toconsumeagaininthe
future?”.781%880%79%979%Outofrespondents
whohaveconsumed
Nestlé,
79%saidthey
would
consume
the
brandagain.LoyaltyN/A10Cornetto79%16
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;
Multi
Pick;Base:
n=494,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Nestlé
has
a
score
of
39%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofNestléRank#
BrandBuzz%60%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Magnum2Bonice50%3Holanda47%39%Outofconsumers
who
knew
thebrand,
39%
saidtheyhadheardaboutNestlé
inthe
media.
This
ranksthemfifth
compared
to
other
brandssurveyed
inthismarket.4Ferrero
RocherNestlé40%539%6Hershey'sCornetto37%61%732%8SANTA
CLARAMarinela25%923%BuzzN/A10H?agen-Dazs23%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,205,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcorea
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