項目管理PMP精要(中英文對照).doc

ESSENCE OF PMBOK & PMP EXAMESSENCE OF PMBOK & PMP EXAMPMBOK及PMP考試精要(考試串講教材)PROJECT MANAGEMENT KNOWLEDGE AREAS項目管理知識體系2PROJECT LIFE CYCLE / PROJECT MANAGEMENT PROCESS GROUPS項目生命周期及過程組10SCOPE范圍管理11HUMAN RESOURCE人力資源管理12COMMUNICATIONS溝通管理15TIME時間管理17COST成本管理19RISK風(fēng)險管理22QUALITY質(zhì)量管理23PROCUREMENT采購管理23INTEGRATION整體管理19PROFESSIONAL RESPONSIBILITIES職業(yè)道德19POSSIBLE EXAM QUESTIONS考點20PROJECT MANAGEMENT KNOWLEDGE AREAS項目管理知識體系Knowledge Areas知識體系Primary Inputs輸入Tools & Techniques工具及技術(shù)Primary Outputs輸出INTEGRATION整體制定項目章程 Develop Project Charter1.合同(如果適用) Contract(When applicable)2.項目工作說明書 Project statement of work3.事業(yè)環(huán)境因素 Enterprise environmental factors 4.組織過程資產(chǎn) Organizational process assets 1.項目選擇方法 Project selection methods 2.項目管理方法論 Project management methodology 3.項目管理信息系統(tǒng) Project management information system 4.專家判斷 Expert judgment1.項目章程 Project charter制定項目初步范圍說明書1.項目章程 Project charter2.項目工作說明書 Project statement of work3.事業(yè)環(huán)境因素 Enterprise environmental factors4.組織過程資產(chǎn) Organizational process assets 1.項目管理方法系 Project management methodology2.項目管理信息系統(tǒng) Project management information system3.專家判斷 Expert judgment1.項目初步范圍說明書 Preliminary project scope statement制定項目管理計劃 Develop Project management Plan1.項目初步范圍說明書 Preliminary project scope statement2.項目管理各過程 Project management processes3.事業(yè)環(huán)境因素 Enterprise environmental factors4.組織過程生產(chǎn) Organizational process assets1.項目管理方法系 Project management methodology2.項目管理信息系統(tǒng) Project management information system3.專家判斷 Expert judgment1.項目管理計劃 Progece management plan指導(dǎo)與管理項目執(zhí)行 Direct and Manage Project Execution1.項目管理計劃 Progece management plan2.批準的糾正措施 Approved corrective actions3.批準的預(yù)防措施 Approved preventive actions4.批準的變更申請 Approved change requests5.批準的缺陷補救 Approved defect repair6.確認的缺陷補救 Validated defect repair7.行政收尾程序 Administrative closure procedure1.項目管理方法系 Project management methodology2.項目管理信息系統(tǒng) Project management information system1.可交付成果 Deliverables2.請求的變更 Requested changes3.實施的變更請求 Implementde change requests4.實施的糾正措施 Implementde corrective actions5.實施的預(yù)防措施 Implementde preventive actions6.實施的缺陷補救 Implementde defect repair7.工作績效信息 Work performance information監(jiān)控項目工作 Monitor and Control Project Work1.項目管理計劃 Progece management plan2. 工作績效信息 Work performance information 3.否決的變更請求 Rejected change requests1.項目管理方法系 Project management methodology2.項目管理信息系統(tǒng) Project management information system 3.實現(xiàn)價值技術(shù) Eamed value technique(EVT)4.專家判斷 Expert judgment1.推薦的糾正措施 Recommended corrective action 2.推薦的預(yù)防措施 Recommended preventive action 3.預(yù)測 Forecasts4.推薦的缺陷補救 Recommended defect repair5.請求的變更 Requested changes整體變更控制 Integrated Change Control 1.項目管理計劃 Progece management plan 2.請求的變更 Requested changes 3.工作績效信息 Work performance information4.推薦的糾正措施 Recommended corrective action 5.推薦的預(yù)防措施 Recommended preventive action 6.推薦的缺陷補救 Recommended defect repair 7.可交付成果 Deliverables1.項目管理方法系 Project management methodology2.項目管理信息系統(tǒng) Project management information system 3.專家判斷 Expert judgment1.批準的變更申請 Approved change requests2.否決的變更請求 Rejected change requests3.項目管理計劃(更新) Project management plan(updates)4.項目范圍說明書(更新) Project scope statement(updates)5.批準的糾正措施 Approved corrective actions6.批準的預(yù)防措施 Approved preventive actions7.批準的缺陷補救 Approved defect repair8.確認的缺陷補救 Validated defect repair9.可交付成果 Deliverables項目收尾 Close Project1.項目管理計劃 Progece management plan2.合同文件 Contract documentation3.事業(yè)環(huán)境因素 Enterprise environmental factors 4.組織過程資產(chǎn) Organizational process assets 5.工作績效信息 Work performance information6.可交付成果 Deliverables1.項目管理方法系 Project management methodology2.項目管理信息系統(tǒng) Project management information system 3.專家判斷 Expert judgment1.行政收尾程序 Administrative closure procedure 2.合同收尾程序 Contract closure procedure 3.最終產(chǎn)品,服務(wù)或成果 Final product,service or result 4.組織過程資產(chǎn)(更新) Organizational process assets(updates)SCOPE范圍范圍規(guī)劃1.事業(yè)環(huán)境因素 Enterprise environmental factors 2.組織過程資產(chǎn) Organizational process assets3.項目章程 Project charter4.項目初步范圍說明書 Preliminary project scope statement5.項目管理計劃 Project management plan1.專家判斷 Expert judgment 2.樣板,表格與標準 Templates,forms,standards1.項目范圍管理計劃 Project scope management plan 范圍定義1.組織過程資產(chǎn) Organizational process assets2.項目章程 Project charter3.項目初步范圍說明書 Preliminary project scope statement4.項目范圍管理計劃 Project scope management plan5.批準的變更申請 Approved change requests1.產(chǎn)品分析 Product analysis2.其他方案識別 Alternatives identification3.專家判斷 Expert judgment4.利害關(guān)系者分析 Stakeholder analysis1.項目范圍說明書Project scope statement2.請求的變更 Requested changes3.項目范圍管理計劃 Project scope management plan制作工作分解結(jié)構(gòu) Create WBS1.組織過程資產(chǎn) Organizational process assets 2.項目范圍說明書 Project scope statement3.項目范圍管理計劃 Project scope management plan4.批準的變更申請 Approved change requests1.工作分解結(jié)構(gòu)模板 Work breakdown structure templates 2.分解 Decomposition1.項目范圍說明書(更新) Project scope statement(updates)_2.工作分解結(jié)構(gòu) Work breakdown structure3.工作分解結(jié)構(gòu)詞匯表 WBS dictionary4.范圍基準 Scope baseline5.項目范圍管理計劃(更新) Project scope management plan(updates)6.請求的變更 Requested changes Scope Verification范圍核實1.項目范圍說明書Project scope statement2.工作分解結(jié)構(gòu)詞匯表 WBS dictionary3.項目范圍管理計劃 Project scope management plan4.可交付成果 Deliverables1.檢查 Inspection1.驗收的可交付成果 Accepted deliverables 2.請求的變更 Requested changes3. 推薦的糾正措施 Recommended corrective actions范圍控制 Scope Control1.項目范圍說明書Project scope statement2.工作分解結(jié)構(gòu) Work breakdown structure3.工作分解結(jié)構(gòu)詞匯表 WBS dictionary4.項目范圍管理計劃 Project scope management plan5.績效報告 Performance reports6.批準的變更申請 Approved change requests7.工作績效信息 Work performance information1.變更控制系統(tǒng) Change control system 2.偏差分析 Variance analysis 3.補充規(guī)劃 Replanning 4.配置管理系統(tǒng) Configuration management system1.項目范圍說明書(更新) Project scope statement(updates)2.工作分解結(jié)構(gòu)(更新) Work breakdown structure(updates)3.工作分解結(jié)構(gòu)詞匯表(更新) WBS dictionary(updates)4.范圍基準(更新) Scope baseline(updates)5.請求的變更 Requested changes6.推薦的糾正措施 Recommended corrective action7.組織過程資產(chǎn)(更新) Organizational process assets(updates)8.項目管理計劃(更新) Project management plan(updates)TIME進度活動定義 Activity Definition1.事業(yè)環(huán)境因素 Enterprise environmental factors2.組織過程資產(chǎn) Organizational process assets3.項目范圍說明書 Project scope statement4.工作分解結(jié)構(gòu) Work breakdown structure5.工作分解結(jié)構(gòu)詞匯表 WBS clictionary6.項目管理計劃 Progece management plan1.分解 Decomposition2.樣板 Templates3.滾動式規(guī)劃 Rolling wave planning4.專家判斷 Expert judgment5.規(guī)劃組成部分 Planning componet1.活動清單Activity list2.活動屬性 Activity attributes3.里程碑清單 Milestone list4.請求的變更 Requested changes活動排序 Activity Sequencing 1.項目范圍說明書 Project scope statament 2.活動清單 Activity list 3.活動屬性 Activity attributes 4.里程碑清單 Milestons list 5.批準的變更請求 Approved change requesta1.緊前關(guān)系繪圖法(PDM) Precedence Diagramming Method(PDM) 2.箭線繪圖法(ADM) Arrow Diagramming Method(ADM) 3.進度網(wǎng)絡(luò)樣板 Schedule network tempiates 4.確定依賴關(guān)系 Dependency determination 5.利用時間提前量與滯后量 Applying leads and lags1.項目進度網(wǎng)絡(luò)圖 Project schedule network diagrams 2.活動清單(更新) Activity list (updates) 3.活動屬性(更新) Activity attributes(updates) 4.請求的變更 Requesaed changes活動資源估算Activity Resource Estimating1.事業(yè)環(huán)境因素Enterprise environmental factors2.組織過程資產(chǎn) Organizational process assets3.活動清單Activity list4.活動屬性Activity attributes5.資源可利用情況 Resouce availability6.項目管理計劃Project management l1.專家判斷 Expert judgment2.多方案分析 Alternatives analysis3.出版的估算數(shù)據(jù) Published estimating data4.項目管理軟件 Project management sortware5.自上而下的估算 Bottom estimating1.活動資源要求 Activity resource requirements2.活動屬性(更新) Activity attributes(updates)3.資源分解結(jié)構(gòu) Resource breakdown structure4.資源日歷(更新)Resource calendars5.請求的變更 Requested changes活動持續(xù)時間估算Activity Duration Estimating1.事業(yè)環(huán)境因素Enterprise environmental factors 2.組織過程資產(chǎn)Organizational process assets 3.項目范圍說明書 Project scops statement 4.活動清單 Activity list 5.活動屬性 Activity attributes 6.活動資源要求 Activity resource requirements 7.資源日歷 Resource calendars 8.項目管理計劃 Project management plan 風(fēng)險登記冊 Risk register 活動費用估算 Activity cost estimates1.專家判斷 Expert judgment2.類比估算 Analogous estimating3.參數(shù)估算 Parametric estimating4.三點估算 Three-point estimates5.后備分析 Reserve analysis1.活動持續(xù)時間估算 Activity duration estimates2.活動屬性 Activity attributes(updates)制定進度表Schedule Development1.組織過程資產(chǎn) Organizational process assets 2.項目范圍說明書Project scope statement 3.活動清單 Activity list 4.活動屬性 Activity attributes 5.項目進度網(wǎng)絡(luò)圖 Project schedule network diagrams 6.活動資源要求 Activity resource requirements 7.資源日歷 Resource calendars 8.活動持續(xù)時間估算 Activity duration estimates 9.項目管理計劃 Project management plan 風(fēng)險登記冊 Risk register 1.進度網(wǎng)絡(luò)分析 Schedule network analysisi2.關(guān)鍵路線法 Critical path method3.進度壓縮 Schsdule compression4.假設(shè)情景分析What-if scenario analysis5.資源平衡 Resource leveling6.關(guān)鍵鏈法 Critical chain method7.項目管理軟件 Project management software8.應(yīng)用日歷 Applying calendars9.調(diào)整時間提前滯后量 Adjusting leads and lags10.進度模型 Schedule model 1.項目進度表 Project schedule 2.進度模型數(shù)據(jù) Schedule model data 3.進度基準 Schedule baseline 4.資源要求 Resource requirements(updates) 5.活動屬性(更新) Activity attributes(updates) 6.項目日歷(更新)Project calendar 7.請求的變更 Requesaed changes 8.項目管理計劃(更新) Project management plan(updates) 進度管理計劃(更新) Schedule management plan(updates)進度控制 Schedule Control1.進度管理計劃 schedule management plan 2.進度基準 Schedule baseline 3.績效報告 Performance reports 4.批準的變更要求 Approved change requests 1.進度報告 Progress reporting 2.進度變更控制系統(tǒng) Schedule change control system 3.績效衡量 Performance measurement 4.項目管理軟件 Project management software 5.偏差分析 Variance analysisi 6.進度比較橫道圖 Schedule comparison bar chars1. 進度模型數(shù)據(jù)(更新) Schedule model data(updates)2. 進度基準(更新) Schedule baseline(updates)3. 績效衡量 Performance measurements4. 請求的變更 Requesaed changes5.推薦的糾正措施Recommended corrective action6.組織過程資產(chǎn)(更新) Organizational process assets(updates)7.活動清單(更新) Activity list(updates)8.活動屬性(更新) Activity attributes(updates)9.項目管理計劃(更新) Project management plan(updates)COST費用費用估算Cost Estimating1.事業(yè)環(huán)境因素 Enterprise environmental factors 2.組織過程資產(chǎn) Organizational process assets3.項目范圍說明書Project scope statement4. 工作分解結(jié)構(gòu) Work breakdown structure5.工作分解結(jié)構(gòu)詞匯表 WBS dictionary6.項目管理計劃 Progece management plan 進度管理計劃 Schedule management plan人員配備管理計劃Staffing management plan風(fēng)險登記冊 Risk registor1.類比估算 Analogous estimating2.確定資源費率 Determine resource cost rates3.自上而下估算 Bottom-up estimating4.參數(shù)估算 Parametric estimating5.項目管理軟件 Project management software6.供貨商投標分析 Vendor bid analysis7.準備金分析 Reserve analysis8.質(zhì)量成本 Cost of quality1.活動費用估算 Activity cost estimates 2.活動費用估算支持細節(jié) Activity cost estimate supporting detall 3.請求的變更 Requested changes4.費用管理計劃(更新) Cost management plan(updates)費用預(yù)算 Cost Budgeting1.項目范圍說明書Project scope statement 2.工作分解結(jié)構(gòu) Work breakdown structure 3.工作分解結(jié)構(gòu)詞匯表 WBS dictionary 4.活動費用估算 Activity cost estimates 5.活動費用估算支持細節(jié) Activity cost estimate supporting detall 6.項目進度 Project schedule 7.資源日歷 Resource calendars 8.合同 Contract 9.費用管理計劃 Cost management plan 1.費用匯總 Cost aggregation 2.儲備基金分析 Reserve analysis 3.參數(shù)估算 Parametric esrimating 4.資金限制平衡 Funding limit reconciliation1.費用基準 Cost baseline2.項目資金要求 Project funding requirements3.項目管理計劃(更新) Project management plan(updates)4.請求的變更 Requested changes費用控制Cost Control1.費用基準 Cost baseline 2.項目資金要求 Project funding requirements 3.績效報告 Performance reports4.工作績效信息 Work performance information5.批準的變更申請 Approved change requests6.項目管理計劃 Project management plan1.費用變更控制系統(tǒng) Cost change control system 2.績效衡量分析 Performance measurements analysis 3.預(yù)測 Forecasting 4.項目績效審核 Project performance reviews 5.項目管理軟件 Project management software6.偏差管理 Variance management1.費用估算(更新) Cost estimates(update)2.費用基準(更新) Cost baseline(update) 3.績效衡量 Performance measurements4.預(yù)測完工 5.請求的變更 Requested changes6.推薦的糾正措施 Recommended corrective action7.組織過程資產(chǎn)(更新) Organizational process assets(updates)8.項目管理計劃(更新) Project management plan(updates)RISK風(fēng)險風(fēng)險管理規(guī)劃 Risk Management Planning1.事業(yè)環(huán)境因素 Enterprise environmental factors 2.組織過程資產(chǎn) Organizational process assets3.項目范圍說明書 Project scope statement4.項目管理計劃 Progece management plan1.規(guī)則會議和分析 Planning meeting and analysis1.風(fēng)險管理計劃 Risk Management Plan風(fēng)險識別Risk Identification1.事業(yè)環(huán)境因素 Enterprise environmental factors 2.組織過程生產(chǎn) Organizational process assets3.項目范圍說明書 Project scope statement4. 風(fēng)險管理計劃 Risk Management Plan5. 項目管理計劃 Project management plan 1.文件審查 Documentation reviews 2.信息搜索技術(shù) Information gathering techniques 3.核對表分析 Checklist analysis 4.假設(shè)分析 Assumptions analysis 5.圖解技術(shù) Diagiamming techniques1.風(fēng)險登記冊 Risk registerQualitative Risk Analysisi風(fēng)險定性分析1.組織過程生產(chǎn) Organizational process assets2.項目范圍說明書 Project scope statement3. 風(fēng)險管理計劃 Risk Management Plan4. 風(fēng)險登記冊 Risk register1.風(fēng)險概率與影響評估 Risk probability and impact assessment 2.概率和影響矩陣 Probablity and impact matrix 3.風(fēng)險數(shù)據(jù)質(zhì)量評估 Risk data quality assessment 4.風(fēng)險分類 Risk categorization 5.風(fēng)險緊迫性評估 Risk urgency assessment1.風(fēng)險登記冊(更新) Risk register(updates)定量風(fēng)險分析 Quantitative Risk Analysis1.組織過程生產(chǎn) Organizational process assets2.項目范圍說明書 Project scope statement3. 風(fēng)險管理計劃 Risk Management Plan4. 風(fēng)險登記冊 Risk register5. 項目管理計劃 Project management plan 項目進度管理計劃 Project schedule management plan 項目費用管理計劃 Project cost management plan1.數(shù)據(jù)收集和表示技術(shù) Data gathering and representation techniques2.定量風(fēng)險分析和模型技術(shù) Quantitative risk analysis and modeling techniques1.風(fēng)險登記冊(更新) Risk register(updates)風(fēng)險應(yīng)對規(guī)劃 Risk Response Planning1.風(fēng)險管理計劃 Risk Management Plan2.風(fēng)險登記冊 Risk register1.消極風(fēng)險或威脅的應(yīng)對策略 Strategies for negative risk or threats 2.積極風(fēng)險或機會的應(yīng)對策略 Strategies for positive risk or opportunities 3.威脅或機會的應(yīng)對策略 Strategies for both threats and opprtunities 4.應(yīng)急應(yīng)對策略 Contingent response strategy1.風(fēng)險登記冊(更新) Risk register(updates)2.項目管理計劃(更新) Project management plan(updates) 3.與風(fēng)險有關(guān)的合同協(xié)議 Risk-related contractual agreements風(fēng)險監(jiān)控 Risk Monitoring and Control1.風(fēng)險管理計劃 Risk Management Plan2.風(fēng)險登記冊 Risk register3.批準的變更申請 Approved change requests4.工作績效信息 Work performance information5.績效報告 Performance reports1.風(fēng)險再評估 Risk reassessment 2.風(fēng)險審計 Risk audits 3.變差和趨勢分析 Variance and trend analysis 4.技術(shù)績效分析 Technical performance measurement 5.儲備金分析Reserve analysis 6.狀態(tài)審查會 Status meetings1.風(fēng)險登記冊(更新) Risk register(updates)2.請求的變更 Requested changes3.推薦的糾正措施 Recommended corrective action4.推薦的預(yù)防措施 Recommended preventive action5.組織過程資產(chǎn)(更新) Organizational process assets(updates)6.項目管理計劃(更新) Project management plan(updates)QUALITY質(zhì)量質(zhì)量規(guī)劃 Quality Planning1.事業(yè)環(huán)境因素 Enterprise environmental factors2.組織過程資產(chǎn) Organizational process assets3.項目范圍說明書Project scope statement4.項目管理計劃 Progece management plan 1.成本效益分析 Cost-benefit analysis 2.基準對照 Benchmarking 3.試驗設(shè)計 Design of experiments 5.質(zhì)量成本(COQ) Cost of quality (COQ) 6.其他質(zhì)量規(guī)劃工具 Additional quality planning tools 1.質(zhì)量管理計劃 Quality management plan 2.質(zhì)量測量指標 Quality metrics 3.質(zhì)量核對表 Quality checklists 4.過程改進計劃 Process improvement plan 5.質(zhì)量基準 Quality baseline 6.項目管理計劃(更新) Project management plan(updates)實施質(zhì)量保證Perform Quality Assurance 1.質(zhì)量管理計劃 Quality management plan 2.質(zhì)量測量指標 Quality metrics 3.過程改進計劃 Process improvement plan4.工作績效信息 Work performance information5.批準的變更申請 Approved change requests6.質(zhì)量控制衡量 Quality control measurnments7.實施的變更請求 Implementde change requests8.實施的糾正措施 Implementde corrective actions9.實施的缺陷補救 Implementde defect repair10.實施的預(yù)防措施 Implementde preventive actions 1.質(zhì)量規(guī)劃工具與技術(shù) Quality planning tools and techniques 2.質(zhì)量審計 Quality audits 3.過程分析 Process analysis 4.質(zhì)量控制工具與技術(shù) Quality control tools and techniques 1.請求的變更 Requested changes 2.推薦的糾正措施 Recommended corrective action3.組織過程資產(chǎn)(更新) Organizational process assets(updates)4.項目管理計劃(更新) Project management plan(updates)實施質(zhì)量監(jiān)控 Perform Quality Control 1.質(zhì)量管理計劃 Quality management plan 2.質(zhì)量測量指標 Quality metrics 3.質(zhì)量核對表 Quality checklists 4.組織過程資產(chǎn) Organizational process assets 5.工作績效信息 Work performance information 6.批準的變更請求 Approved change requests 7.可交付成果 Deliverables 1.因果圖 Cause and effect diagram 2.控制圖 Control charts 3.流程圖 Flowcharting 4.直方圖 Histogram 5.帕雷托圖 Pareto chart 6.趨勢圖 Run chart 7.散點圖 Scatter diagram 8,統(tǒng)計抽樣 Statistical sampling 9.檢查 Inspection 10.缺陷補救審查 Defect repair review 1.質(zhì)量控制衡量 Quality control measurnments 2.確認的缺陷補救 Validated defect repair 3.質(zhì)量基準(更新) Quality baseline(updates) 4.推薦的糾正措施 Recommended corrective action 5.推薦的預(yù)防措施 Recommended preventive action6.請求的變更 Requested changes7.推薦的缺陷補救 Recommended defect repair8.組織過程資產(chǎn) Organizational process assets9.確認的可交付成果 Validated deliverables10.項目管理計劃(更新) Project management plan(updates)HUMAN RESOURCE人力資源人力資源規(guī)劃1.事業(yè)環(huán)境因素 Enterprise environmental factors2.組織過程資產(chǎn) Organizational process assets3.項目管理計劃 Progece management plan活動資源需求 Activity resource requirements 1.組織機構(gòu)圖和崗位描述 Organization charts and position descriptions 2.交際 Networking 3.組織理論 Organization theory 1.角色與職責(zé) roles and responsibilities 2.項目組織圖 Projece organization chares 3.人員配備管理計劃 Staffinf management plan項目團隊組建 Acquire Project Team1.事業(yè)環(huán)境因素 Enterprise environmental factors2.組織過程資產(chǎn) Organizational process assets3.角色與職責(zé) roles and responsibilities4.項目組織圖 Projece organization chares5.人員配備管理計劃 Staffinf management plan招聘慣例 1.預(yù)分派 Pre-assignment 2.談判 Negotiation 3.招募 Acquisition 4.虛擬團隊Virtual teams 1.項目人員分派到位 Project staff assignments 2.資源可利用情況 Resource availability 3.人員配備管理計劃(更新) Sta