GYM運(yùn)營(yíng)檢查表--Operation-check-list--.doc

NH HAIKOU MEILAN AIRPORT 海口美蘭機(jī)場(chǎng)諾翰酒店P(guān)olicy & Procedure政策和程序REF. 編號(hào)P&P-FB-NH- C71準(zhǔn)備：健身房經(jīng)理Prepared by: GYM MgrSignature:簽名批準(zhǔn)：總經(jīng)理Approved by: General ManagerSignature:簽名題目： 運(yùn)營(yíng)檢查表Theme : Operating check listEffective Date: 生效日期：規(guī)定和程序PROVISIONS & PROCEDURESPolicy Statement政策：Prepare all the equipment ready to work, set up and prepare according standard按照集團(tuán)和部門的標(biāo)準(zhǔn)準(zhǔn)備提供服務(wù)。Procedures程序：1. check daily mise-en-place and ensure operation properly .檢查每日準(zhǔn)備工作以及保證工作正常進(jìn)行2. Employees are familiar with and understand the daily schedule of work。讓員工熟悉并了解每日工作安排3. GYM manager or manager to check, and keep brand standard.由健身房經(jīng)理或當(dāng)值班經(jīng)理每日檢查完成情況，并且確保符合集團(tuán)標(biāo)準(zhǔn)。4. To ensure the normal development of the work in the daily operations.能確保每日營(yíng)運(yùn)中的工作的正常開展5. Correct fill and use form, which will facilitate our work正確的的填寫和使用表格，這將對(duì)我們的工作帶來(lái)便利6. Archive, convenient check需要存檔，方便檢查Operating ChecklistDate: _Yes No COMMENTS Briefing班前會(huì)Be in full uniform制服_Grooming is checked儀容儀表_Special events特殊活動(dòng)安排_(tái)VIP guests are briefed貴賓信息_Conduct training according to the schedule依據(jù)計(jì)劃實(shí)施培訓(xùn)_Appearance of associates up to standards員工情況和士氣_ Public Area公共區(qū)域The floor is clean地面清潔_Glass clean玻璃干凈_Chairs are inspected for cleanliness and cleaned immediately椅子干凈_Towel rack is equipped with a clean towel 毛巾架配備干凈的毛巾_Drinking water is enough飲用水充足_There are suitable for music有適合的音樂(lè)_The light is good光線良好 _ Locker Room更衣室 The floor is clean地面清潔_Locker normal use更衣柜正常使用_Clean the toilet without peculiar smell衛(wèi)生間清潔無(wú)異味_The light is good光線良好 _Towel rack is equipped with a clean towel 毛巾架配備干凈的毛巾_ Aerobic training zone有氧訓(xùn)練區(qū)Treadmill Normal use跑步機(jī)通電正常使用_Cross Trainer Normal use橢圓機(jī)通電正常使用 _Upright Lifecycle Exercise Bike Normal use 直立健身車通電正常使用All the equipment clean所有設(shè)備清潔 _ Strength Training Area力量訓(xùn)練區(qū)Equipment clean器械清潔 _Equipment to keep the initial state器械保持初始狀態(tài) _Instruments are put orderly器械擺放有序 _ 自由訓(xùn)練區(qū)Equipment clean器材清潔Instruments are put orderly器材擺放有序 YOGA Room 瑜伽室 The floor is clean地面清潔_Glass cleaning玻璃墻清潔_Towel rack is equipped with a clean towel 毛巾架配備干凈的毛巾_Equipment neat設(shè)備擺放整齊_ Service服務(wù)Ask the guest name, room number, card number, and record information詢問(wèn)客人姓名、房號(hào)、卡號(hào)，并相關(guān)記錄信息_Use the guest name call the guest使用客人姓氏稱呼客人_Welcome the guest immediately after entering the gym客人在進(jìn)入健身房后立即得到歡迎 _Staff to be able to master the guest requirements of fitness services, and providethe corresponding service guidance員工能夠掌握客人要求的健身服務(wù)項(xiàng)目，并提供對(duì)應(yīng)的服務(wù)指導(dǎo)_Service is an orderly, professional and do not show abrupt or repetition服務(wù)是否有序而專業(yè)且不顯唐突或重復(fù)_Keep smiling and friendly attitud