實(shí)用商務(wù)英語(yǔ)口語(yǔ)

1、實(shí)用商務(wù)英語(yǔ)口語(yǔ)Initial Contact 初次接觸Section 1nId like to make an appointment with Mr. Mason.n定約會(huì)是見(jiàn)面前的商定。通過(guò)約定可以避免吃閉門羹，也免得打擾別人的正常安排。事前約定還可以使雙方都有所準(zhǔn)備。時(shí)間應(yīng)該明確、具體。如果發(fā)生意外事件，必須及時(shí)通知對(duì)方調(diào)整時(shí)間另訂約定。對(duì)話1A:May I help you?我能幫什么忙嗎？B:Hello,I am Thomas Lee.Ive just from London. Id like to see Mr. Mason.你好，我是托馬斯.李。我剛從倫敦來(lái)。我想見(jiàn)梅森先生。A

2、:Mr.Mason is at a meeting right now.Im his secretary,I can make an appointment for you.Could you suggest some dates?梅森先生正在開(kāi)會(huì)，我是他秘書，我可以為您約個(gè)時(shí)間，您能提供方便的日期嗎？B:I wonder if we could meet on Wednesday this week.我們可否本星期三見(jiàn)個(gè)面？A:Im afraid hes fully tied up this week.Can you move it down to next week?恐怕他這個(gè)星期的日程都

3、排滿了，可否挪到下周？B：OK.Would it be possible to meet him next Monday?好的，下周一可以和他見(jiàn)面嗎？A：Im not sure.He will be on business during this weekend.Maybe he wont be able to come back until Tuesday morning.Could you manage Tuesday afternoon?He is available at that time.我不確定。他周末出差?？赡芤街芏绯坎拍芑貋?lái)。周二下午行嗎？他那時(shí)有空的。B：Good.I

4、can make it anytime on that day.Shall we say 2 pm at his office?好的。我那天什么時(shí)候都可以。下午兩點(diǎn)在他辦公室見(jiàn)面行嗎？A：Sure.So thats set.好的。就這樣定了。Useful Sentences1.I can make an appointment for you.Make an appointment,意為定個(gè)約會(huì)。Make an appointment for you,表示“為你約個(gè)時(shí)間”；也可與介詞with連用，構(gòu)成詞組make an appointment with sb.,表示“和某人安排個(gè)約會(huì)”。Jer

5、ry made an appointment with Sam to sign the contract.杰瑞和山姆約定時(shí)間簽合同。Make可以用fix或arrange代替，相關(guān)詞組還有cancel an appointment取消約定/約會(huì),reschedule/rearrange an appointment重新安排約定/約會(huì)，put off/postpone the appointment推遲約定/約會(huì)。2.Im afraid hes fully tied up this week.Tie up 意為沒(méi)有空閑時(shí)間，相當(dāng)于not free或not available，可以用booked u

6、p或occupied代替。例如：Mrs.Hawke is tied up in a meeting at the moment,but Ill ask her to call you later.霍克夫人現(xiàn)在正在開(kāi)會(huì)，我讓她過(guò)一會(huì)兒打給你。對(duì)話2A:Good afternoon.CUK Company.下午好，CUK 公司。B:Hello,this is John. Im calling about the appointment with Mr. Wang for tomorrow.Something unexpected has come up.Im afraid Ill have to

7、cancel the appointment.Im sorry about that.你好，我是約翰。是關(guān)于和王先生明天會(huì)面的事情。發(fā)生了點(diǎn)意外，恐怕約會(huì)得取消了。很抱歉。A:Thats all right.Maybe we can make another arrangement.沒(méi)關(guān)系，也許我們可以再安排一個(gè)時(shí)間會(huì)面。B:It will be very kind of you to do so.Do you think this Thursday morning would suit him?非常感謝。星期四上午他有空嗎？A:Im afraid theres a bit of a prob

8、lem.Hes booked up on Thursday.How about Friday morning?恐怕有點(diǎn)問(wèn)題。他周四整天排滿。周五上午怎么樣？B:Friday morning I have something else to attend to.But I think I can move it around.I will reschedule it.周五上午我有點(diǎn)其他事情處理。不過(guò)我可以做點(diǎn)調(diào)整。我重新安排下時(shí)間。A:Great.Would you please come and see him at 10 am that day?太好了。你可以周五上午過(guò)來(lái)見(jiàn)他嗎？B:No p

9、roblem.Thats quite all right for me.沒(méi)問(wèn)題。這個(gè)時(shí)間對(duì)我很合適。3.Could you manage Tuesday afternoon?“manage”口語(yǔ)中含“設(shè)法做到，安排（時(shí)間）做”的意思，常與can,could,be able to連用。如：I have something urgent on Monday, so can you manage Tuesday?我周一有急事沒(méi)空，所以能否周二？-May I help you with your suitcase?我?guī)湍闾嵯渥雍脝幔?Thank you,but I can manage it.謝謝，不

10、過(guò)我自己能行。4.Something unexpected has come up.Come up 表示“發(fā)生，出現(xiàn)”，相當(dāng)于happen.例如：I am afraid something urgent has come up.I wont able to see you tonight.很抱歉，我有些急事，晚上不能去看你了。5.Do you think this Thursday morning would suit him?Suit 表示“對(duì)某人方便，合某人心意”，例如：Will Wendnesday suit you?周三你方便嗎？英語(yǔ)打電話的相關(guān)常識(shí)n1.打電話先說(shuō)Hello,然后自報(bào)

11、家門，(This is) xx speaking.在商業(yè)上，如果你是營(yíng)銷部的人，不妨說(shuō)：營(yíng)銷部的xx人，Sales department,XX speaking.n2.電話號(hào)碼如何讀：0(zero,null,nil)在電話號(hào)碼中讀作oh;國(guó)家代號(hào)、區(qū)號(hào)和具體號(hào)碼分開(kāi)來(lái)讀，比如深圳的一個(gè)號(hào)碼讀作86,755,82345678，如果是7位，前三位一組連一起，后四位連一組，如果是8位的，則4位一組；兩個(gè)相同的用double,三個(gè)相同用triple;如果末尾是三個(gè)零，可以按千來(lái)讀，如9796000，讀作nine seven nine six thousand;分機(jī)號(hào)碼用Extension(Ext.)S

12、ection 2nThanks for meeting me at the airport!接機(jī)是商務(wù)活動(dòng)中的重要環(huán)節(jié)，是表達(dá)主人情誼、體現(xiàn)熱情好客的重要場(chǎng)合。接機(jī)時(shí)給對(duì)方留下好的印象，就為下一步深入打好基礎(chǔ)。接機(jī)時(shí)應(yīng)提前到達(dá)，恭候客人到來(lái)，絕不能遲到讓客人久等。接到客人，應(yīng)該首先問(wèn)候，然后自我介紹。如果有名片，可送予對(duì)方?？傊訖C(jī)時(shí)要做到熱情大方，體貼周到。對(duì)話1Wilson:Excuse me,but are you Mr Howard from Galaxy Engineering?請(qǐng)問(wèn)你是銀河工程公司霍德華先生嗎？Howard:Yes,I am.And you must be Ms

13、Tina Wilson.是的，你一定是蒂娜.威爾遜女士。Wilson:Yes,Im here to meet you today.Its nice to see you.是的，今天我到這里來(lái)接您，很高興見(jiàn)到您。Howard:Im glad to meet you too,Ms Wilson.Thank you for meeting me at the airport.我也很高興見(jiàn)到你，威爾遜女士，感謝您到機(jī)場(chǎng)來(lái)接我！Wilson:My pleasure,Did you have a good journey?不客氣，旅途順利嗎？Howard:Apart from an hours delay

14、 at Heathrow,not too bad.除了在西斯羅機(jī)場(chǎng)飛機(jī)延誤了一個(gè)小時(shí)，其他都好。Wilson:Good.Is this your first visit to Dallas?很好。這是你第一次來(lái)達(dá)拉斯嗎？Howard:Yes,so Im looking forward to doing something sightseeing later on.是的。所以希望以后游覽一下。Wilson:Dallas is a real beautiful city and an exciting place.The more you know about it, the more youll

15、 like it.Im sure youll have a pleasant stay here.達(dá)拉斯是座美麗又充滿活力的城市。您對(duì)這個(gè)城市了解得越多，就會(huì)越喜歡它。在這里您一定會(huì)過(guò)得很愉快。對(duì)話2Nash:Good morning,Mr Frank Lee.Im Mary Nash from Rainbow Co.,Ltd.早上好，弗蘭克.李先生，我是彩虹有限公司的瑪麗.納什。Lee:Good morning.Ms Nash.Im very glad to meet you.早上好，納什女士，很高興見(jiàn)到你。Nash:Glad to meet you,too. Welcome to Pari

16、s.Did you have a good flight?我也很高興見(jiàn)到你。歡迎來(lái)到巴黎，路上順利嗎？Lee:It was just a bit bumpy when the plane landed.Everything was OK,anyway.In fact,I feel as crisp as a new dollar bill.飛機(jī)降落的時(shí)候有點(diǎn)顛簸。不管怎樣，一切都算順利。其實(shí)，我覺(jué)得自己his很有精神的。Nash:Glad to hear it.I suppose you havent had your lunch yet.很高興聽(tīng)到您這么說(shuō)。我想你還沒(méi)有吃午飯吧。Lee:Oh

17、,no.I only got breakfast on the plane,so Im a little hungry right now.還沒(méi)有。飛機(jī)上只吃了早餐，現(xiàn)在有點(diǎn)餓了。Nash:We have booked a table in the restaurant around the corner.我們已在拐彎處的餐廳訂了座。車子等在外面，這邊請(qǐng)。Lee:Great,its very considerate of you.好的，你真周到。Useful Sentenses1.And you must be Ms Tina Wilson.Must 在句中表示猜測(cè)或推定。意為“一定”，可以在對(duì)現(xiàn)在情況進(jìn)行猜測(cè)時(shí)使用，例如：You must be Dr.Smith from the UCLA.你是加州大學(xué)洛杉磯分校的史密斯博士吧。2.Did you have a good journey?常在接機(jī)時(shí)問(wèn)候?qū)Ψ?，類似表達(dá)還有：Did you have a good flight? /How was your journey?3.I am looking forward to doing some sight