畢博管理咨詢工具方法—4.6PerformanceManagementAuditchinese

1、17-5績(jī)效管理診斷PERFORMANCE MANAGEMENT AUDIT精品文檔，值得擁有績(jī)效管理戰(zhàn)略PERFORMANCE MANAGEMENT STRATEGY2 / 5本部分的診斷指在分析企業(yè)是如何進(jìn)行績(jī)效管理的，以及如何通過(guò)績(jī)效管理來(lái)幫助企業(yè)實(shí)現(xiàn)戰(zhàn)略目標(biāo)。This part of the audit explores the way in which the bus in ess approaches performa nee man ageme nt and the emphasis that isplaced on using performanee management in

2、 order to achieve the organisations strategic objectives.1 -從來(lái)沒(méi)有2-偶爾3 -時(shí)常4 -經(jīng)常5 -總是NeverOccasio nallyOfte nVery Ofte nAlways績(jī)效管理戰(zhàn)略PERFORMANCE MANAGEMENT STRATEGY123451.企業(yè)明白到， 為了不斷提高， 員工需要就其績(jī)效表現(xiàn)得到建設(shè) 性的反饋意見(jiàn)。The bus in ess un dersta nds that team members require con structivefeedback about their perfor

3、ma nee in order to grow.2.企業(yè)需要一個(gè)全面的績(jī)效管理體系。A structured performa nee man ageme nt system is con sidered esse ntialto the bus in ess3.企業(yè)的績(jī)效管理將員工行為與企業(yè)總體目標(biāo)結(jié)合了起來(lái)Ourperforma nee man ageme nt system links employee activities with theorganisation s goals4.企業(yè)有一個(gè)成文的績(jī)效管理體系The bus in ess has a docume nted perfo

4、rma nee man ageme nt system5.企業(yè)所使用的績(jī)效管理體系是由評(píng)估與反饋兩部份組成The bus in ess uses a performa nee man ageme nt system that encompasses both measureme nt and feedback systems6.企業(yè)的績(jī)效管理體系非常靈活，并與企業(yè)的總體目標(biāo)相配合The performa nee man ageme nt system is flexible and alig ned to orga nisati onal objectives7.企業(yè)的績(jī)效管理體系包含按企業(yè)目

5、標(biāo)而制定的績(jī)效評(píng)估The performa nee man ageme nt system en compasses performa neeappraisals in order to commu ni cate the orga ni sati ons objecti ves8.績(jī)效評(píng)估體系的結(jié)果被用于制定員工發(fā)展、增加工資與解雇員 工等方面的決策The performa nee man ageme nt system provides in formati on that canbe used for decisi ons such as promoti ons, pay rises a

6、nd term in ati ons9.績(jī)效管理體系能夠幫助員工提高工作效率The performa nee man ageme nt system we use helps team members tobecome more effective10.績(jī)效管理體系的工具及時(shí)準(zhǔn)確地反映了每項(xiàng)工作的要求The performa nee man ageme nt system tools are curre nt and accuratelyreflect the requireme nts of each role11.績(jī)效管理體系為企業(yè)提供了準(zhǔn)備及時(shí)的信息The performa nee ma

7、n ageme nt system gen erates accurate and timelyin formatio n12.績(jī)效管理體系為員工提供了有用的發(fā)展性反饋意見(jiàn)The performa nee man ageme nt system provides team members withuseful developme ntal feedback精品文檔，值得擁有績(jī)效評(píng)估PERFORMANCE APPRAISALS3 / 5本部分旨在分析企業(yè)是如何進(jìn)行績(jī)效評(píng)估的，包括頻率、有效性及戰(zhàn)略協(xié)調(diào)性This part of the audit explores the way in whic

8、h the bus in ess con ducts performa nee appraisals in cludi ng freque ncy, validityand strategic con grue nee.1 -從來(lái)沒(méi)有2-偶爾3 -時(shí)常4 -經(jīng)常5 -總是NeverOccasio nallyOfte nVery Ofte nAlways績(jī)效評(píng)估 PERFORMANCE APPRAISALS1234513.企業(yè)認(rèn)為績(jī)效評(píng)估是人力資源管理不可或缺的一部份The orga ni sati on con siders performa nee appraisals to be an e

9、sse ntialcomp onent of huma n resource man ageme nt14.企業(yè)有全套的績(jī)效評(píng)估體系The bus in ess has a fully docume nted performa nee appraisal system15.每位員工每年至少進(jìn)行一次績(jī)效評(píng)估Every team member has a formal performa nee appraisal at least once ayear16.作為績(jī)效評(píng)估的一部份，員工有機(jī)會(huì)對(duì)其上級(jí)領(lǐng)導(dǎo)的表現(xiàn)提岀 反饋意見(jiàn)As part of the performa nee appraisal s

10、ystem team members are give nan opportu nity to provide feedback about their leader or man ager17.每位員工都與直屬經(jīng)理有一個(gè)正式的績(jī)效評(píng)估面談Every team member has a formal performa nee appraisal in terview withtheir man ager18.績(jī)效評(píng)估體系中使用自我評(píng)估The performa nee appraisal system uses self - assessme nt19.績(jī)效評(píng)估幫助員工及其直屬經(jīng)理明確其對(duì)培訓(xùn)的

11、需求The performa nee appraisal en ables both the team member and the manager to ide ntify a trai ning program20.員工滿意績(jī)效評(píng)估體系。他們認(rèn)為從中可以得到幫助其提高業(yè) 績(jī)表現(xiàn)的反饋意見(jiàn)Team members enjoy hav ing a performa nee appraisal. They see it as anoppoortu nity to receive feedback that will assist to improve their performanee21.作為

12、績(jī)效評(píng)估的結(jié)果，確定了一系列應(yīng)采取的行動(dòng)As a result of the performa nee appraisal, a list of acti ons is gen erated.22.績(jī)效評(píng)估是綜合性的，它包含了工作中行為與技術(shù)方面的評(píng)估The performa nee appraisal is comprehe nsive and evaluates bothbehavioural and tech ni cal aspects of the role23.績(jī)效評(píng)估在適當(dāng)?shù)臅r(shí)候使用。員工績(jī)效評(píng)估被視為管理員工最 重要的工具Performa nee appraisals are

13、used whe never deemed appropriate. Theemployee performa nee appraisal is eon sidered a critical tool for man aging employees24.績(jī)效評(píng)估體系為員工與企業(yè)提供了有用的信息The performa nee appraisal gen erates useful in formati on for the teammember and the bus in ess處理績(jī)效問(wèn)題 MANAGING PERFORMANCE PROBLEMS精品文檔，值得擁有4 / 5本部分旨在診斷

14、企業(yè)是如何處理有關(guān)績(jī)效方面的問(wèn)題的。This part of the audit explores how the bus in ess approaches the man ageme nt of performa nee problems.1 -從來(lái)沒(méi)有2-偶爾3 -時(shí)常4 -經(jīng)常5 -總是NeverOeeasio nallyOfte nVery Ofte nAlways處理績(jī)效問(wèn)題MANAGING PERFORMANCE PROBLEMS1234525.企業(yè)有相應(yīng)的系統(tǒng)與程序來(lái)處理有關(guān)員工績(jī)效方面的問(wèn)題We have systems and procedures in place to

15、deal with team memberperforma nee problems26.員工了解他們的工作表現(xiàn)Team members are always aware of how they are perform ing27.管理人員總是迅速主動(dòng)地處理員工績(jī)效問(wèn)題Man agers are pro-active in quickly deali ng with performa neeproblems28.當(dāng)員工表現(xiàn)欠佳時(shí)，我們總是能找岀問(wèn)題的原因When a team member is not perform ing we always determ ine thesource of

16、 the problem29.對(duì)于表現(xiàn)欠佳的員工，經(jīng)理人員總是給予其相應(yīng)的咨詢意 見(jiàn)Team members who are not perform ing are always give n cou nselling by their man ager30.企業(yè)有成文的員工紀(jì)律政策與程序We have a docume nted employee discipli nery policy andprocedures31.我們有一個(gè)結(jié)構(gòu)化的體系來(lái)評(píng)價(jià)員工紀(jì)律When employee discipli ne is required we follow a structured system32

17、.員工總是在提高業(yè)績(jī)表現(xiàn)方面得到支持與幫助Team members are always give n support and assista nee toimprove their performa nee33.員工績(jī)效表現(xiàn)欠佳會(huì)記入其個(gè)人檔案中When an employee is not perform ing the matters are docume ntedon the employee pers onnel file34.企業(yè)所有員工都了解績(jī)效管理、紀(jì)律政策與程序Every one in the orga ni sati on un dersta nd the performa

18、 nee manageme nt and discipli nary policies and procedures35.企業(yè)績(jī)效管理體系的重點(diǎn)在于幫助員工提升其業(yè)績(jī)表現(xiàn)Our performa nee man ageme nt systems and procedures arefocused on assist ing employees to improve their performa nee36.企業(yè)有一個(gè)有效、公正的員工紀(jì)律程序We have effective and fair employee discipli nary procedures精品文檔，值得擁有5 / 5績(jī)效反饋

19、 PERFORMANCE FEEDBACK本部分旨在診斷企業(yè)是如何進(jìn)行績(jī)效反饋的。This part of the audit explores how the bus in ess approaches performa nee feedback.1 -從來(lái)沒(méi)有2-偶爾3 -時(shí)常4 -經(jīng)常5 -總是NeverOeeasio nallyOfte nVery Ofte nAlways績(jī)效反饋PERFORMANCE FEEDBACK1234537.員工每天都會(huì)得到業(yè)績(jī)表現(xiàn)方面的反饋意見(jiàn)，而不是一年一 次Team members are give n performa nee feedback ev

20、eryday not once ayear38.由于員工可以經(jīng)常性地得到關(guān)于其業(yè)績(jī)表現(xiàn)的反饋意見(jiàn)，因 此對(duì)正式績(jī)效評(píng)估的內(nèi)容比較熟悉Team members are provided with performa nee feedback so freque ntlythat the content of the formal performa nee appraisal is rarely a surprise39.在得到績(jī)效反饋之前，員工需要進(jìn)仃自我評(píng)估Before any feedback sessi on the team member is asked to perform aself

21、-assessme nt40.企業(yè)鼓勵(lì)員工參加績(jī)效反饋會(huì)議Team members are always en couraged to participate in feedback sessions41.管理人員清楚了解員工積極參加績(jī)效反饋會(huì)議的重要性Man ageme nt fully un dersta nd the importa nee of team membersactively participati ng in the feedback sessi on42.所有的反饋會(huì)議都包括承認(rèn)與表?yè)P(yáng)高效率的績(jī)效表現(xiàn)All feedback sessi ons in elude recog nisi