Emerson如何提升領(lǐng)導力量

CorporateLeadership:

IncreasingtheLeadershipBenchStrength提升領(lǐng)導力量1EmersonCorporateOverview

艾默生公司概況

Foundedin1890 成立于1890年Head-quarteredinStLouis,Missouri,USA

總部設(shè)于美國密蘇里州圣路易斯市

Globalproductandmarketleadership 全球市場和技術(shù)領(lǐng)導者Recordofconsistentlong-termperformance

持續(xù)長期業(yè)績紀錄GlobalsalesofUS$13.8bin2002 2002年總銷售額達138億美元Morethan110,000employeesworldwide 全球員工超過十一萬名Over60industry-leadingdivisionslocatedin over300manufacturinglocationsin150countries

超過60家業(yè)界翹楚的子公司

超過300個生產(chǎn)基地，分布于世界150多個國

St.Louisheadquarters圣路易斯總部2“2003Fortune’sWorld’sMostAdmiredCompanies”

EmersonnamedGlobalTop50‘AllStar’GlobalElectronics1.GE2.Sony3.

EmersonUSElectronics1.GE2.

EmersonOverallrank

全球排名:#47Industryrank

全球電子業(yè)排名:#3global9ratingcategories

評選標準：socialresponsibility社會責任感innovation革新度long-terminvestmentvalue長期投資價值useofcorporateassets公司資產(chǎn)運用employeetalent員工素質(zhì)financialsoundness財政狀況qualityofmanagement管理質(zhì)量qualityofproducts/services產(chǎn)品和服務(wù)質(zhì)量globalbusinessacumen全球商務(wù)敏銳度艾默生名列2003《財富》“全球最受讚賞的公司”全明星企業(yè)全球50強32002SalesbyBusinessGroup2002年銷售之業(yè)務(wù)范疇分布Electronics&Telecommunications電子及

電信17%ProcessControl過程控制

24%HVAC供暖、制冷及空調(diào)

17%Appliance&Tools

家電和工具

24%(US$13.8BillioninTotal總額達138億美元)IndustrialAutomation工業(yè)自動化

18%4Appliance&Tools#1FractionalMotors#2ApplianceComponents#1StorageSolutions#1WasteDisposers#1PlumbingTools家電及工具IndustrialAutomation#1Alternators#1Motors工業(yè)自動化ProcessControl#1ControlValves#1MeasurementDevices#2Systems&Solutions過程控制Electronics&Telecom#1AC&DCPowerSystems#1OEMEmbeddedPower#1PrecisionClimateSystems#1FiberOpticConduit電子及電信

#1Compressors供暖、通風及空調(diào)HVACGlobalMarketandTechnologyLeadership

全球市場和技術(shù)領(lǐng)導者5EmersonChinaOverview

艾默生中國概況

StarteddoingbusinessinChinainlate1970s

七十年代末開始

發(fā)展中國

業(yè)務(wù)

ChinaisEmerson’sbiggestbusinesspartnerinAsia

中國是艾默生在亞

洲的最大商務(wù)伙伴SecondonlytoU.S.insalesin‘02

‘02

年銷售額僅次于美國CurrentInfrastructure:

基本建設(shè)

27

manufacturingoperationsin10locations

27家工廠在10

個

地點

9

jointventures,21wholly-owned

9

家合資

公司，21家全資公司

Morethan12,000employees

一萬

二千多名員工6LeadershipDevelopment

isStrategicallyImperative

領(lǐng)導能力的發(fā)展是公司必要的戰(zhàn)略

Ensuretohaveasufficientpipelineofleadershiptalentswiththenecessarycompetenciestosupportcompany’sstrategy–Supply 從供應(yīng)方面﹐確保擁有足夠的領(lǐng)導人才﹐并具有實踐公司發(fā)展戰(zhàn)略所需的能力

Developandcontroltheleadershipqualitytoincreaseourcompetitiveadvantage–Quality 從質(zhì)量方面﹐發(fā)展和控制領(lǐng)導人才的素質(zhì)以增強我們的競爭優(yōu)勢

CommunicateandstrengthenthesharedvalueofEmerson交流和強化艾默生共同的價值觀7BuildingEmersonLeadershipPlatform

建立艾默生領(lǐng)導平臺Identification發(fā)掘人才Assessment人才評估LeadershipDevelopment&Mentoring領(lǐng)導能力發(fā)展和指導Evaluation項目評估OrganizationReview組織測評360Feedback360反饋ClimateSurvey組織氣氛調(diào)查Psyche-test性格測試360Feedback360反饋ClimateSurvey組織氣氛調(diào)查TurnoverRateofHighPots高潛質(zhì)員工之流失率Replacementratefrominternalcandidates員工填補空缺的比率FeedbacktoManagement向管理層反饋PUMPINTALENT吸納人才

360FeedbackClimateSurveyPersonalVisionMentoringActionLearningProjectsMentoring/coachingStretchingJobAssignmentEmersonLeadershipForumDevelopmentCurriculum8PumpinTalent吸納人才ExpandtheMBA

programtobringinsteadystreamofthebestcollegeandMBAgraduatestoprepareforthefuturegrowth 應(yīng)持續(xù)穩(wěn)定地從一流大學中招聘大學的畢業(yè)生或MBA﹐為未來的企業(yè)發(fā)展做準備Huntfortalentcontinuously;notjustrecruitforvacantpositions 應(yīng)持續(xù)不斷地尋求人才﹐而不是僅僅在有職位空缺時才進行招聘

CEIBS(SH)中歐國際工商學院(上海)JiaoTongUniversity(SH)上海交通大學(上海)

TsinghuaUniversity(BJ)清華大學(北京)UST(HK) 香港科技大學(香港)Current目前FY03&Onward2003財年及以後TsinghuaUniversity(BJ) 清華大學(北京)

CEIBS(SH) 中歐國際工商學院(上海)JiaoTongUniversity(SH) 上海交通大學(上海)ZhongShanUniversity/SouthChinaPolytechnics(GZ) 中山大學/華南理工大學(廣州)Xi’anJiaoTong

University(Xi’an)西安交通大學(西安)UST(HK)香港科技大學(香港)NationalUniversityofSingapore/INSEAD(Singapore) 新加坡國家大學/INSEAD(新加坡）IndianInstituteofManagement(India印度)9CorporateMBADevelopmentProgram

總公司為新聘MBA的發(fā)展項目

Participateifandwhenavailable提供參與機會Networking網(wǎng)絡(luò)Corporate&DivisionPlanningConference總部及分公司規(guī)劃會議ChinaGMMeeting中國總經(jīng)理會議LeadershipForum領(lǐng)導人論壇OtherFunctionalConferences其他職能部門會議FunctionalExposure各部門運作1year1年AnnualGatheringwithSeniorExecutives與高層管理人員的年度聚會Theattachmentdurationcanbeflexibledependingontheemployee’saspiration,backgroundandpotentialcareermove外派期限可以根據(jù)員工的意願、背景和職業(yè)發(fā)展?jié)摿`活制定CorporateAttachmentinHK(3mths)派至香港總公司(３個月)Planning公司規(guī)劃Logistics/Procurement物流/採購CorporateCommunication企業(yè)傳訊DivisionAttachmentinAsia(6mths)派至分公司(６個月)Marketing&Sales/Operations市場營銷和銷售/營運+DivisionAttachmentinUSHQ(Optional)(2mths)派至分公司總部(２個月)Finance/Factory/Marketing/Planning財務(wù)/生產(chǎn)/市場營銷/計劃Mentoring導師10BuildingEmersonLeadershipPlatform建立艾默默生領(lǐng)導導平臺Identification發(fā)掘人才才Assessment人才評估估LeadershipDevelopment&Mentoring領(lǐng)導能力力發(fā)展和和指導Evaluation項目評估估OrganizationReview組織測評評360Feedback360反饋ClimateSurvey組織氣氛氛調(diào)查Psyche-test性格測試試360Feedback360反饋ClimateSurvey組織氣氛氛調(diào)查TurnoverRateofHighPots高潛質(zhì)員員工之流流失率Replacementratefrominternalcandidates員工填補補空缺的的比率FeedbacktoManagement向管理層層反饋PUMPINTALENT吸納人才才

360FeedbackClimateSurveyPersonalVisionMentoringActionLearningProjectsMentoring/coachingStretchingJobAssignmentEmersonLeadershipForumDevelopmentCurriculum11Purpose目的AssessOrganizationcapability,identifypotentialleaders,anddeveloptheircompetencylevelstosupportthefastexpansionandM&AprogramsinAsia.這項目評評估公司司組織的的能力,發(fā)掘掘有潛質(zhì)質(zhì)領(lǐng)袖及及發(fā)展他他們之能能力水平平以配合合分公司司在亞洲洲地區(qū)之之快速增增長和合合拼項目目Provideplannedandsystematiccareermanagementprocesstothehighpotentials.為高潛質(zhì)者提供有有計劃及及有系統(tǒng)統(tǒng)職業(yè)管管理過程程Enhancetheloyaltytothecompanyandprovidebetteremploymentopportunitytotheemployees.加強員工工對公司司的忠誠誠及提供供更佳之之工作機機會OrganizationReview組織測評評12OCTNOVDECJANFEBMARAPRMAYJUNJULAUGSEPCORPORATEPRE-PLANNINGCONFERENCECORPORATEPLANNINGCONFERENCE總公司年年度規(guī)劃劃會議ASIAN&EUROPEANCORP.PLANNINGCONFERENCE亞歐地區(qū)區(qū)總公司司年度規(guī)規(guī)劃會議議ORGREVIEW組織測評評會議FUNCTIONALCONFERENCE周期性的的部門會會議FUNCTIONALCONFERENCETECHNOLOGYCONFERENCES科技檢討討會議DIVISIONPROFITABILITYREVIEWS&GROWTHCONFERENCES分公司盈盈利檢討討會議及及分公司司業(yè)務(wù)增增長會議議STRATEGYREVIEWS策略檢討討會議FINANCIALREVIEWS財政檢討討會議PRESCOUNCIL總裁政務(wù)務(wù)會PRESCOUNCIL總裁政務(wù)務(wù)會FINREVIEW財務(wù)審核核PRESCOUNCIL總裁政務(wù)務(wù)會DivisionBoard月度分公公司董事局局會議OCEMeeting首席執(zhí)行行官辦公室會會議OrganizationReview組織測評評ORGREVIEW組織測評評會議ORGREVIEW組織測評評會議FUNCTIONALCONFERENCE周期性的的部門會會議FUNCTIONALCONFERENCE周期性的的部門會會議13Ahalf-daymeetingwitheachdivisiononhumanresourcesissues,organizationdevelopment,highpotentialslistandtheirmovement.與分公司司的半天天會議,討淪有有關(guān)人力力資源問問題，組組織發(fā)展展，極具具潛能員員工和內(nèi)內(nèi)部變動動OrganizationReview組織測評評AgendaCurrentOrganizationChart現(xiàn)年的組組織結(jié)構(gòu)構(gòu)會議ChangesSincePreviousReview與上年度度不同等等改變MajorIssuesforNext12Months未來十二二個月的主要事事務(wù)OrganizationPlanningCharts組織計劃劃圖表“Color-Me-Green””Chart圖表HighPotentialList高潛質(zhì)者名單Organizationtosupportmanufacturing,E-business,and/orserviceinitiativeintheregion支援生產(chǎn)產(chǎn)及電子子商貿(mào)的的組織Expatriateplanvsdevelopmentoflocalmanagers外國雇員員計劃及及本地經(jīng)經(jīng)理發(fā)展展14Color-me-GreenChart圖表151.PositionTitle（（職務(wù)名稱稱）IncumbentManager（在職經(jīng)理理）Incumbent‘‘sYearsOfService（服務(wù)年限限）4.Incumbent‘sTotalCompRate（（總體收入））5.Incumbent‘sPerformance（（業(yè)績）(SeeCoding)Incumbent‘sCooperationRating（協(xié)作能力評級）(SeeCoding)7.Incumbent‘sPotential(SeeCoding)（潛力）8.Replacement‘‘sYearsService（（該職務(wù)替補補的工作年年限）9.Replacement‘‘sName（（替補名稱））10.DegreeOfReadiness（替補準備程程度）11.Replacement‘sComp.Rate（替補的總體體收入）1Color-me-GreenChart圖表16EmersonLeadershipCompetency艾默生的領(lǐng)領(lǐng)導職能ThinkStrategically有戰(zhàn)略性思思維AnalyzeIssues能分析問題題DriveforResults努力爭取成成果ProvideLeadership展示領(lǐng)導才才干FosterTeamwork倡導團隊合作精精神BuildRelationships建立良好的的關(guān)系DevelopPeople輔助他人成成長CommonCharacteristics共同特徵17Color-me-GreenChart圖表(1)Outstanding傑出表現(xiàn)Awardedonlytothosemanagerswhohavemadesignificant,easilyrecognizablecontribution;performancesoclearlyoutstandingastobeobvioustoall.Results obtainedfarinexcessoftherequirementsandindicateearlypromotionpotential.Ratingmustbesupportedwithspecifics.Note:A“good”managermayhaveanoutstandingyearandberated““outstanding””.However,themanagerwhoseperformanceexceedsrequirementsbutdoesnotmakea““significant”contributionshouldberated““commendable””.(2)Commendable值得嘉許Performanceexceedsexpectations.Employee’sday-to-dayperformance““excellent”,butnospecialcontributioncanbecited.(3)Competent有能力Performancecompletelysatisfactoryandsufficientineveryrespect.Meetsallendresultsexpectedofaseasonedandwell- qualifiedemployee.(4)Adequate可接受Resultsnotyetcompletelymeetingrequirementsofallobjectives.Resultsfallsomewhatbelowexpectedlevelsofaccomplishment.Needforfurtherdevelopmentrecognizable,butprogressclearlyevident.(5)NeedsImprovement有待改進Unacceptableperformance.Resultsnoticeablybelowtheexpectedlevel;may havetobereplacedifnomajorimprovement.(6)NewinPosition新增職位Noevaluation.PerformanceCoding業(yè)績評級(Number5)(Orange/Gold)(Green)(Blue)(Yellow)(Red)(White)18(1)Outstanding傑出Qualificationsforadvancingtohigh-level(executive)position-highperformance(2)ExceedsExpectations高於期望Clearpotentialforadvancingtohigh-levelpositionorforsubstantiallyincreasedresponsibilitiesatpresentlevel(3)SomePotential有潛質(zhì)Potentialtohandleexpandedresponsibilitiesatpresentlevelandperhapsonelevelhigher.(4)LimitedPotential有限度的潛潛能Atornearcapacityinpresentpositionorlimitedduetopersonalfactors.(5)NotPromotable不考慮提升升Belowaveragepotential(6)NewinPosition新增職位Noevaluation.PotentialAppraisal潛力的評級級(1)ReadingReplacement預備替補Within30days(nominalorientation)(2)PendingReplacement等待替補Within1year(afterspecificexperienceinselectareas)(3)FutureReplacement將來替補Within3years(afterspecificexperienceordevelopment)DegreeofReadinessCoding(Number10)替補的等級(Orange/Gold)(Green)(Blue)(Yellow)(Red)(White)Color-me-GreenChart圖表19CareerDevelopment事業(yè)發(fā)展Nolongerafixedpathinastructuredcareerladder沒有固定路路徑的事業(yè)業(yè)發(fā)展階梯梯EnrichmentLateralRotationRelocation縱向調(diào)Vertical20AcrossFunctions跨職能AcrossCountries跨國家AcrossDivisions跨分公司EstablishandmaintainthedatabaseofthehighpotentialemployeesinAsia建立及維持亞亞洲地區(qū)之高潛質(zhì)員工名單的內(nèi)容Facilitatetheemployeemovement/promotioninEmersonplatform配合及推動員員工在艾默生生公司裹之調(diào)調(diào)動和晉升CareerDevelopment事業(yè)發(fā)展21BuildingEmersonLeadershipPlatform建立艾默生領(lǐng)領(lǐng)導平臺Identification發(fā)掘人才Assessment人才評估LeadershipDevelopment&Mentoring領(lǐng)導能力發(fā)展展和指導Evaluation項目評估OrganizationReview組織測評360Feedback360反饋ClimateSurvey組織氣氛調(diào)查查Psyche-test性格測試360Feedback360反饋ClimateSurvey組織氣氛調(diào)查查TurnoverRateofHighPots高潛質(zhì)員工之之流失率Replacementratefrominternalcandidates員工填補空缺缺的比率FeedbacktoManagement向管理層反饋饋PUMPINTALENT吸納人才

360FeedbackClimateSurveyPersonalVisionMentoringActionLearningProjectsMentoring/coachingStretchingJobAssignmentEmersonLeadershipForumDevelopmentCurriculum22BuildingEmersonLeadershipPlatform建立艾默生領(lǐng)領(lǐng)導平臺Identification發(fā)掘人才Assessment人才評估LeadershipDevelopment&Mentoring領(lǐng)導能力發(fā)展展和指導Evaluation項目評估OrganizationReview組織測評360Feedback360反饋ClimateSurvey組織氣氛調(diào)查查Psyche-test性格測試360Feedback360反饋ClimateSurvey組織氣氛調(diào)查查TurnoverRateofHighPots高潛質(zhì)員工之之流失率Replacementratefrominternalcandidates員工填補空缺缺的比率FeedbacktoManagement向管理層反饋饋PUMPINTALENT吸納人才

360FeedbackClimateSurveyPersonalVisionMentoringActionLearningProjectsMentoring/coachingStretchingJobAssignmentEmersonLeadershipForumDevelopmentCurriculum23Developmentmeansstretching培養(yǎng)員工就是是提供擴大的的職務(wù)以增強強其能力Keepthelearningcurvesteep加速學習步伐伐Provideexposureacrossfunctionsanddivisions在分公司間提提供不同職能能部門的工作作以擴闊閱歷歷Strongsupporttofacilitatethemovementofhighpotentialsacrossdivisions大力支持分公公司間職位的的調(diào)動Thedevelopmentneedsofhighpotentialsarefactoredintodecisionofdeployment高潛質(zhì)人才的的發(fā)展需求應(yīng)應(yīng)為人員調(diào)配配的考慮因素素StretchingJobAssignment工作任務(wù)延伸伸Development&Mentoring發(fā)展與指導24HighPotentialemployeescanparticipatevoluntarily高潛質(zhì)員工可可自願參加導導師計劃Capitalizeonsuccessfulexperiencesofourexecutives學習主管人員員的成功經(jīng)驗驗Establishamentoringcontract簽訂一個指導導合同Developindividualdevelopmentplan制訂個人發(fā)展展計劃Theonlyagendaforthementoristohelpparticipantsuccess導師唯一的目目標就是輔助助學員成功Strengthenthecoachingskillofmanagementandcultivatethecoachingcultureintheorganization增強管理層的的輔導技巧和和建立組織的的輔導文化Mentoring/Coaching指導/輔輔導Development&Mentoring發(fā)展與指導25PersonalDevelopment個人發(fā)展IndividualDevelopmentPlan個人發(fā)展計劃劃EmersonSpecific艾默生特色CEIBSCurriculum中歐國際工商商學院課程PersonalCoaching個人導師Mentoring指導EmersonExecutiveBriefing艾默生主管人人員簡報Management&Organizations管理與組織Marketing&Strategy市場營銷與戰(zhàn)戰(zhàn)略Production&Operations生產(chǎn)與運營Finance&Accounting財務(wù)與會計ProjectManagement項目管理BusinessSimulation業(yè)務(wù)模擬DevelopmentCurriculum發(fā)展課程PartnerwithCEIBS與上海中歐國國際工商學院院合作6-moduleprogramof3dayseach課程分為6個個模塊，每個個模塊3天26EmersonLeadershipForum艾默生領(lǐng)導人論壇AnnuallyupdateofEmersonbusinessstrategyandchallenge每年最新的艾艾默生經(jīng)營戰(zhàn)戰(zhàn)略和挑戰(zhàn)Divisionexperiencesharing部門經(jīng)驗分享享Networkwithotherdivisions與其他部門聯(lián)聯(lián)網(wǎng)Provideseniorexecutiveswithexposuretotheup-and-comers讓優(yōu)秀員工有有機會與高級級管理層接觸觸Communicateandstrengthenthesharedvalueandobjectivesanddevelopcommitment交流和強化共共同的價值和和目標﹐使他他們對艾默生生忠心耿耿Development&Mentoring發(fā)展與指導27Action-drivenproject以行動為導向向的項目Divisionsponsorstheprojectanddefinetheissueandmission.Arealproblemandimportantbusinessinitiatives分公司贊助該該項目并決定定論題和目標標。這是一個個真正的難題題﹐也是重要要的商業(yè)策略略5-6“APlayer”fromdifferentdivisionsandfunctionstoaddressthecrossfunctionalintegratedproject來自不同職能能部門的5-6位高潛質(zhì)員工工共同參與一一個跨部門的的項目ResulttobepresentedtoSeniorExecutives向高級管理層層滙報其結(jié)論論E.g.NewBusinessOptions;ProcessMigrationfromonecountrytoanother;Processbottleneck如:新的業(yè)務(wù)務(wù)開展;產(chǎn)品品從一個國家家轉(zhuǎn)移到另一一個國家的過過程;過程程的