服務(wù)臺(tái)常用英語(yǔ)詞匯

1、服務(wù)臺(tái)常用英語(yǔ)詞匯management 經(jīng)營(yíng)、管理market price 市價(jià)cashiers desk 兌換處coin 硬幣accounting desk 帳務(wù)處check-out time 退房時(shí)間voucher 證件price list 價(jià)目表check, cheque 支票sign (動(dòng))簽字interest 利息form 表格reservation 預(yù)訂reception desk 接待處tip 小費(fèi)reservation desk 預(yù)訂處luggage office 行李房per thousand 千分之 spare (形)多余的postpone (動(dòng))延期cancel (動(dòng))取

2、消travelers cheque 旅行支票pay (動(dòng))付款fill (動(dòng))填寫administration 管理、經(jīng)營(yíng)note 紙幣registration desk 入宿登記處lobby 前廳luggage rack 行李架visit card 名片identification card 身份證rate of exchange 兌換率conversion rate 換算率charge (動(dòng))收費(fèi)bill 帳單change money 換錢procedure 手續(xù)、程序information desk 問(wèn)詢處luggage label 行李標(biāo)簽overbooking 超額訂房per cen

3、t 百分之 reasonable (形)合理的cash (動(dòng))兌換keep (動(dòng))保留、保存bank draft 匯票accept (動(dòng))接受procedure fee 手續(xù)費(fèi)fill in the form 填表 電訊服務(wù)operator 電話員house phone 內(nèi)部電話special line 專線dial a number 撥號(hào)碼hold the line 別掛電話cant put somebody through 接不通ordinary telegram 普通電話receiver 聽筒city phone 城市電話telephone number 電話號(hào)碼replace the

4、phone 掛上電話Line, please. 請(qǐng)接外線The line is busy(engaged) 占線send a telegram(cable) 發(fā)電報(bào)long distance 長(zhǎng)途電話telephone directory 電話簿call somebody up 打電話給某人 cant hear somebody 聽不見(jiàn)cant get through 打不通inland telegram 國(guó)內(nèi)電報(bào)ordinary mail 平信switchboard 交換臺(tái)central exchange 電話總局The connection is bad. 聽不清e(cuò)xpress teleg

5、ram 加快電報(bào) special dispatch 專電registered fee 掛號(hào)郵資postcard 明信片 客房設(shè)備、用品escalator 自動(dòng)樓梯bookshelf 書架ground floor (英)底，層，一樓cabinet 櫥柜switch 開關(guān)Venetian blind 百葉窗簾 curtain 窗簾 wastebasket 字紙簍tea trolley 活動(dòng)茶幾night table 床頭柜 first floor (英)二樓，(美)一樓 folding screen 屏風(fēng)hanger 掛鉤plug 插頭wall plate 壁上掛盤 Chinese paintin

6、g 國(guó)畫elevator, lift 電梯drawer 抽屜second floor (英)三樓，(美)二樓 spring 彈簧cushion 靠墊，墊子socket 插座，插口sitting room 起居室voltage 電壓floor 樓層，地板carpentry (總稱)木器tea table 茶幾bedclothes 床上用品quilt 被子 mattress 床墊thermos 熱水瓶 transformer 變壓器飯店交流用語(yǔ)歡迎和問(wèn)候語(yǔ)：1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。2、How d

7、o you do?您好?。ǔ醮我?jiàn)面）Glad to meet you .很高興見(jiàn)到您。3、How are you?您好嗎？Fine, Thanks. And you ?很好，謝謝。您好嗎？4、Welcome to our hotel (restaurant , shop).歡迎到我們賓館（餐廳、商店）來(lái)。5、Wish you a most pleasant stay in our hotel .愿您在我們賓館過(guò)得愉快。6、I hope you will enjoy your stay with us.希望您在我們賓館過(guò)得愉快。（客人剛?cè)氲陼r(shí)）I hope you are enjoying yo

8、ur stay with us.希望您在我們賓館過(guò)得愉快。（客人在飯店逗留期間）I hope you have enjoyed your stay with us.希望您在我們賓館過(guò)得愉快。（客人離店時(shí)）7、Have a good time!祝您過(guò)得愉快！電話用語(yǔ)：8、*hotel , front desk. Can I help you?*飯店，前廳。您找誰(shuí)？9、Sorry, Ive dialed the wrong number.對(duì)不起，我撥錯(cuò)號(hào)了。10、May I speak to your general manager?能和你們總經(jīng)理說(shuō)話嗎？Speaking.我就是。11、Sorry

9、, he is not in at the moment.對(duì)不起，他現(xiàn)在不在。Would you like to leave a message?您要留口信嗎？12、Pardon.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？I beg your pardon.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？祝賀語(yǔ)：13、Congratulations!祝賀您！14、Happy birthday!生日快樂(lè)！15、Happy new year!新年快樂(lè)！16、Merry Christmas!圣誕快樂(lè)！17、Have a nice holiday!假日快樂(lè)！18、Wish you every success!祝您成功！答謝和答應(yīng)語(yǔ):19、

10、Thank you (very much).謝謝您（非常感謝）。20、Thank you for your advice (information , help)感謝您的忠告（信息、幫助）。21、Its very kind of you .謝謝，您真客氣。22、You are welcome .不用謝。23、Not at all.不用謝。Dont mention it .不用謝。24、Its my pleasure .非常高興為您服務(wù)。(With pleasure.)(My pleasure.)25、I am at your service .樂(lè)意為您效勞。26、Thank you for s

11、taying in our hotel.感謝您在我們酒店下榻。27、Im sorry .很抱歉。28、Excuse me .對(duì)不起。29、Im sorry, Its my fault.很抱歉。那是我的過(guò)錯(cuò)。30、Sorry to have kept you waiting.對(duì)不起，讓您久等了。31、Sorry to interrupt you.對(duì)不起，打擾您了。32、Im sorry about this.對(duì)此表示抱歉。33、I apologize for this.我為此道歉。34、Thats all right.沒(méi)關(guān)系。35、Lets forget it.算了吧。征詢語(yǔ)：36、Can(Ma

12、y)I help you?我能幫您什么嗎？Yes, please.好的。37、What can I do for you.我能為您干點(diǎn)什么？38、Is there anything I can do for you?有什么能為您效勞的嗎？39、Just a moment, please.請(qǐng)稍等一下。40、May I use your phone?我能借用您的電話嗎？Certainly.當(dāng)然可以。Yes, of course .當(dāng)然可以。指路用語(yǔ):41、Go upstairs/downstairs.上樓/下樓。42、Its on the second (third) floor .在二（三）樓。

13、43、Excuse me.對(duì)不起。Where is the washroom (restroom, elevator)?請(qǐng)問(wèn)盥洗室（休息室、電梯）在哪兒？This way, please.請(qǐng)這邊走Turn left /right.往左轉(zhuǎn)/右轉(zhuǎn)。45、Its in the lobby near the main entrance.在大廳靠近大門。46、Its in the basement at the end of the corridor.在地下室走廊盡頭。提醒用語(yǔ)：47、Mind(Watch)your step.請(qǐng)走好。48、Please be careful.請(qǐng)當(dāng)心。49、Please

14、dont leave anything behind.請(qǐng)別遺忘您的東西。50、Dont worry.別擔(dān)心。51、Take it easy.放心好了。52、Please dont smoke here.請(qǐng)不要在這邊抽煙。告別語(yǔ)：53、Goodbye.再見(jiàn)。54、See you late.再見(jiàn)。55、Good night.晚安。56、See you tomorrow.明天見(jiàn)。57、Goodbye and thank you for coming.再見(jiàn)，謝謝您的光臨。58、Goodbye and hope to see you again.再見(jiàn)，希望再見(jiàn)到您。59、Have a nice trip

15、!一路平安！60、Wish you a pleasant journey! Good luck!祝您旅途愉快！祝您好運(yùn)！前廳：1、Have you a reservation?您預(yù)定過(guò)了嗎？2、May I know your name and room number?您能告訴我您的名字與房間號(hào)嗎？3、Here is your room key.給您房間鑰匙。4、Please pay at the cashiers desk over there.請(qǐng)去那邊帳臺(tái)付款。5、Are these your baggage?這些是您的行李嗎？May I take them for you?我來(lái)幫您拿好嗎？

16、 客房部6、Housekeeping. May I come in?客房服務(wù)員，我可以進(jìn)來(lái)嗎？7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.請(qǐng)把要洗的東西放在浴室門后的洗衣袋中。8、I hope Im not disturbing you.我希望沒(méi)有打擾您。9、One moment ,madam. Ill bring them to you right away .等一會(huì)兒，夫人。我馬上送來(lái)。10、Ill send for an electrician( doctor.)我給您請(qǐng)電

17、工（大夫）。餐飲部：11、Sit down, please .Here is the menu.請(qǐng)坐，給您菜單，先生。May I take your order, sir?您要點(diǎn)菜嗎？12、What would you like to have, coffee or tea?您要喝咖啡還是茶？13、Would you like to have any wine with you dinner?您用餐時(shí)要喝點(diǎn)酒嗎？14、Service hours are:（餐廳）供應(yīng)時(shí)間是：7:00a.m.to 9:00a.m.for breakfast.早餐7點(diǎn)到9點(diǎn)。11:30a.m.to1: 30p.m.

18、for lunch.午餐11點(diǎn)半到1點(diǎn)半。6:30p.m.to 8:30p.m.for dinner.晚餐6點(diǎn)半到8點(diǎn)半。15、Here is the bill. Please sign it.這是您的帳單，請(qǐng)簽字。/P預(yù)訂酒店英語(yǔ)（開房必備）Dialogue Aa:Good morning.Hilton Hotel. May I help you?b:Good morning.Have you got any vacancies for the nights of 12th and 13th.Id like to make a reservation for the two nightsa:

19、All right .Single or double-room?b:Double-room please.a:Yes.we have a double -room available.b:Is that with or without bath?a:Its a room with shower and toilet ,sir.b:That sounds fine. Is there an air conditioner?a:Yes,but of course.b:How much will it be for one night?a:Let me see.A double-room $800

20、 per night.b:Does that include breakfast?a:Yes.that includes a continental breakfast and a morning newspaper.b:Do you accept VISA?a:Yes, we do, what time will yo be arriving?b:I should be there aroud 5:30 p.m on the 12th.a:Ok, sir ,Could I take your name and contact number, please?b:Yes,Its John Smi

21、th.Its New York 456-122a:Could you spell that, please?b:J-o-h-s-m-i-t-h.a:John Smith. double-room with bath and air conditioner for the nights of 12th and 13th.b:Thats right.Thank you.a:Thank you sir. Good-bye. 餐廳點(diǎn)餐英語(yǔ)用語(yǔ)點(diǎn)菜就餐的次序：找桌子 看菜單 點(diǎn)菜 付錢 離開Have you got a table for two, please?請(qǐng)問(wèn)您有兩個(gè)人的桌子嗎？ Have yo

22、u booked a table? 您預(yù)定餐桌了嗎？ Have you made a reservation? 您預(yù)定了嗎？ smoking or non-smoking? 吸煙區(qū)還是非吸煙區(qū)？ Would you like something to drink? 您想喝什么？ Would you like to see the menu? 您需要看菜單嗎？ Language Notes 三言兩語(yǔ) 點(diǎn)菜就餐的典型次序是：找一張桌子坐下看菜單點(diǎn)菜付錢離開。英語(yǔ)語(yǔ)言的表達(dá)基本上也是依照次順序。“訂餐”在英文中有兩種說(shuō)法，即to book a table 和make a reservation在英國(guó)

23、以及在其它很多國(guó)家，餐廳一般劃分為吸煙區(qū)和非吸煙區(qū)。一進(jìn)餐廳，服務(wù)員會(huì)主動(dòng)征詢客人的意見(jiàn)，然后引領(lǐng)客人前往所選擇的區(qū)域就餐。打攪一下，我能看看菜單嗎？expression表達(dá) Excuse me, could I see the menu, please?打攪一下，我能看看菜單嗎？ Are you ready to order?您現(xiàn)在可以點(diǎn)餐嗎？ first course/stasrters第一道菜開胃菜 maincourse主菜dessert甜食 Could I have the bill, please?請(qǐng)拿賬單來(lái)，好嗎？ How would you like to pay?請(qǐng)問(wèn)您怎樣付款

24、？ Language Notes三言兩語(yǔ) 在西餐廳就餐，菜單一般由三類不同的菜別組成。the first course或者starters是指第一道菜，往往是湯、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips是魚和炸土豆條，它同“roast beef and york shir pudding牛肉布丁”、“shepherd spie牧羊人的餡餅”一樣，都是典型的英國(guó)傳統(tǒng)菜肴。最后一道是甜食或冷或熱，但都是甜的。西方飲食習(xí)慣是先吃咸的，后吃甜的。西餐菜單名目繁多，有時(shí)不易讀懂。遇到這種情況，可以請(qǐng)服務(wù)員解釋一下。餐廳里的對(duì)話Conversation In A Restaura

25、nt Hugh is ordering a meal in a restauranta few moments laterEmma: one sparkling waterHugh: Thanks very muchEmma: Are you ready to order?Hugh: Yeah I think I am actually. Could I just have the soup to start please.Emma: Thats minestrone, is that all right sir?Hugh: Yeah, thats fine, and for the main

26、 course could I have the chicken please?Emma: Chicken.Hugh: And just some vegetables and some boiled potatoes pleaseEmma: Boiled potatoes, OK?Hugh: Thanks very much.Emma: OK.餐廳里的對(duì)話休正在餐廳點(diǎn)餐（過(guò)了一會(huì)兒） ?，敚阂环輲牡V泉水。 休：謝謝！ 埃瑪：您現(xiàn)在可以點(diǎn)菜嗎？ 休：是的，可以。請(qǐng)先給我來(lái)一份例湯，好嗎今日的例湯是什么？ ?，敚菏且獯罄卟藴?以嗎？ 休：可以。好的 至 于主菜，請(qǐng)給我一份雞肉，好嗎？

27、埃瑪：雞肉 休：再來(lái)一點(diǎn)蔬菜和煮土豆。 埃瑪：煮土豆。好的。 休：謝謝！ ?，敚汉玫?。旅館英語(yǔ)-尋問(wèn)餐廳到國(guó)外游玩，品嘗當(dāng)?shù)孛朗呈切谐讨仡^戲之一，然而，身為異鄉(xiāng)人，自然無(wú)法知道每家餐廳口碑如何。此時(shí)，不妨向飯店中的服務(wù)人員詢問(wèn)，說(shuō)出自己的喜好及需求，請(qǐng)對(duì)方做最佳建議。是否可介紹一家附近口碑不錯(cuò)的餐廳?Could you recommend a nice restaurant near here?我想去一家價(jià)位合理的餐廳。I want a restaurant with reasonable prices.我想去一家不會(huì)吵雜的餐廳。Id like a quiet restaurant.我想去一家

28、氣氛歡樂(lè)、活潑的餐廳。Id like a restaurant with cheerful atmosphere.是否可建議這一類的餐廳?Could you recommend that kind of restaurant?此地餐廳多集中在那一區(qū)?Where is the main area for restaurants?這附近是否有中國(guó)餐廳?Is there a Chinese restaurant around here?這附近是否有價(jià)位不貴的餐廳?Are there any inexpensive restaurants near here?你知道現(xiàn)在那里還有餐廳是營(yíng)業(yè)的嗎?Do y

29、ou know of any restaurants open now?我想嘗試一下當(dāng)?shù)厥澄铩d like to have some local food.最近的義大利餐廳在那里?Where is the nearest Italian restaurant?旅館英語(yǔ)-餐廳預(yù)約享受異國(guó)美食是出國(guó)旅游的樂(lè)趣之一，若已打聽好何處有美味，不妨在出發(fā)前先打電話詢問(wèn)是否需訂位，以免興沖沖的出門，卻碰上餐廳客滿的情況。電話預(yù)約時(shí)，一定要詳細(xì)告知餐廳預(yù)約時(shí)間、人數(shù)與名字，并且最好詢問(wèn)清楚是否需著正式服裝，以免屆時(shí)失禮。我需要預(yù)約位子嗎?Do I need a reservation?我想要預(yù)約3個(gè)人的位子

30、。Id like to reserve a table for three.我們共有6個(gè)人。We are a group of six.我們大約在8點(diǎn)到達(dá)。Well come around eight oclock.我要如何才能到達(dá)餐廳?How can I get there?我想要預(yù)約今晚7點(diǎn)2個(gè)人的位子。Id like to reserve a table for two at seven tonight.我很抱歉。今晚的客人相當(dāng)多。Im sorry. We have so many guests this evening.我們大概需要等多久?How long is the wait?9點(diǎn)

31、應(yīng)該沒(méi)問(wèn)題。Nine oclock should be O.K.今天的推薦餐是什么?What do you have for todays special?我們想要面對(duì)花園的位子。Wed like a table with a view of garden.沒(méi)問(wèn)題。請(qǐng)給我你的名字。Its O.K. Your name, please.我的名字是潔西卡楊。My name is Jessica Yang.餐廳是否有任何服裝上的規(guī)定?Do you have a dress code?女士是否需著正式服裝?Could the ladies wear formal dresses?請(qǐng)不要穿牛仔褲。No

32、jeans, please.旅館英語(yǔ)-餐廳點(diǎn)餐 到異國(guó)品嘗美食可說(shuō)是旅游的樂(lè)趣之一，然而，若是語(yǔ)言不通，大概就很難品嘗餐廳最受好評(píng)的菜色了。因此，學(xué)會(huì)基本點(diǎn)餐說(shuō)法，適當(dāng)?shù)脑儐?wèn)服務(wù)生，并表達(dá)自己喜好，包管可以讓自己吃得地道又滿足。請(qǐng)給我菜單。May I have a menu, please?是否有中文菜單？Do you have a menu in Chinese?在用晚餐前想喝些什么嗎？Would you like something to drink before dinner?餐廳有些什么餐前酒？What kind of drinks do you have for an aperiti

33、f?可否讓我看看酒單？May I see the wine list?我可以點(diǎn)杯酒嗎？May I order a glass of wine?餐廳有那幾類酒？What kind of wine do you have?我想點(diǎn)當(dāng)?shù)爻霎a(chǎn)的酒。Id like to have some local wine.我想要喝法國(guó)紅酒。Id like to have French red wine.是否可建議一些不錯(cuò)的酒？Could you recommend some good wine?我可以點(diǎn)餐了嗎？May I order, please?餐廳最特別的菜式是什么？What is the specialty

34、 of the house?餐廳有今日特餐嗎？Do you have todays special?我可以點(diǎn)與那份相同的餐嗎？Can I have the same dish as that?我想要一份開胃菜與排餐（魚餐）。Id like appetizers and meat (fish) dish.我正在節(jié)食中。Im on a diet.我必須避免含油脂（鹽份/糖份）的食物。I have to avoid food containing fat (salt/sugar).餐廳是否有供應(yīng)素食餐？Do you have vegetarian dishes?你的牛排要如何烹調(diào)？How do yo

35、u like your steak?全熟（五分熟/全生）。Well done (medium/rare),please.旅館英語(yǔ)-預(yù)定篇出外旅游時(shí)，旅館便是我們的家，詳細(xì)了解家中的每一項(xiàng)設(shè)備與使用方法，才能得到良好的住宿品質(zhì)。此外，在確認(rèn)房間之前，不妨盡量向旅館提出個(gè)人合理的要求，畢竟，一趟旅游成功與否，住宿的舒適感可是占一席之地的。我會(huì)晚一點(diǎn)到達(dá)，請(qǐng)保留所預(yù)訂的房間。Ill arrive late, but please keep my reservation.我在臺(tái)北已預(yù)訂房間。I made a reservation in Taipei.我的名字是王明明。My name is Wang

36、Ming-Ming.我想要一間安靜一點(diǎn)的房間。Id like a quiet room.我想要樓上的房間。Id like a room on the upper level.我想要一間視野好（有陽(yáng)臺(tái)）的房間。Id like a room with a nice view (a balcony).隨時(shí)都有熱水供應(yīng)嗎?Is hot water available any time?我可以看一看房間嗎?May I see the room?是否還有更大的（更好的/更便宜的）房間?Do you have anything bigger (better/cheaper)?我要訂這間房間。Ill take

37、 this room.麻煩填寫這張住宿登記表。Would you fill in this registration form?這里可使用信用卡（旅行支票）嗎?Do you accept credit cards (travelers checks)?是否可代為保管貴重物品?Could you keep my valuables?餐廳在那兒?Where is the dining room?餐廳幾點(diǎn)開始營(yíng)業(yè)?What time does the dining room open?早餐幾點(diǎn)開始供應(yīng)?What time can I have breakfast?旅館內(nèi)有美容院（理發(fā)院）嗎?Is t

38、here a beauty salon (barber shop)?是否可給我一張有旅館地址的名片?Can I have a card with the hotels address?是否可在此購(gòu)買觀光巴士券?Can I get a ticket for the sight-seeing bus here?最近的地鐵站在那里?Where is the nearest subway station?旅館英語(yǔ)-住宿篇好不容易找到一家喜歡的旅館，不妨好好利用旅館內(nèi)的服務(wù)。除了既有硬體設(shè)施外，也可視自己需要向旅館提出合理要求，使自己有段舒適的住宿時(shí)光。何時(shí)需退房?When is check-out t

39、ime?明早你是否能幫我將行李拿到大廳?Could you bring my baggage down to the lobby tomorrow morning?當(dāng)然。你何時(shí)離開?Sure. What time are you leaving?8點(diǎn)。At 8 oclock.那么，我將在7點(diǎn)50分到你的房間。Then Ill go to your room at 7:50.我總共有3件行李。I have three pieces of baggage.明早，請(qǐng)將行李放在你的門口。Please leave them outside your room tomorrow morning.這是316

40、號(hào)房。我想要一件毛毯。This is room 316. Id like a blanket, please.請(qǐng)送給我一壺咖啡（熱水）。Please bring me a pot of coffee (boiled water).請(qǐng)送給我一些冰塊和水。Please bring me some ice cubes and water.我想設(shè)定早晨的呼叫鈴。Id like a wake-up call, please.幾點(diǎn)?What time?明早7點(diǎn)。7 oclock tomorrow morning.冷氣（電視、燈）無(wú)法開啟。The air-conditioner (TV set, light

41、) doesnt work.房間內(nèi)沒(méi)有熱水。There is no hot water.熱水不夠熱。The hot water is not hot enough.我要退房。請(qǐng)給我賬單。Id like to check out. My bill, please.我拿了一瓶小吧臺(tái)中的可樂(lè)。I had a coke in the mini-bar.是否能以信用卡付賬?Can I pay by credit card?我住的很愉快。I enjoy my stay.旅館英語(yǔ)-生活篇雖然是出外旅行，從衣物清洗到頭發(fā)整理，日常生活的清潔一樣也不會(huì)少。若想要好好享受度假時(shí)光，不再理會(huì)這些瑣事，不妨善加利用旅

42、館的美容與洗衣服務(wù)，輕輕松松做個(gè)光鮮游客。我有些衣服需要送洗。I have some laundry.這些衣服需要洗滌（熨平）。Id like these clothes cleaned (pressed).請(qǐng)將你需要洗的衣服放在紙袋中，并將衣物內(nèi)容寫下來(lái)。Please put your laundry in the paper bag and write down the contents of the laundry on it.明天（后天）是否可洗好?Will it be ready by tomorrow (the day after tomorrow)?我今晚（明天）就要。I nee

43、d them tonight (tomorrow).我明早9點(diǎn)以前需要這些清洗的衣物。Id like to have my laundry by 9 oclock tomorrow morning.這件不是我的。This is not mine.有一件遺失了。Theres one piece missing.明早幾時(shí)開始可以送洗衣物?From what time do you accept laundry tomorrow morning?從早上9點(diǎn)開始到下午4點(diǎn)為止。From 9 a.m. to 4 p.m.旅館中有美容院（理發(fā)廳）嗎?Is there a beauty salon (bar

44、ber shop) in this hotel?我想要預(yù)約今天下午5點(diǎn)。Id like to make an appointment for 5 p.m. today.你想要如何整理你的頭發(fā)?How would you like your hair?請(qǐng)幫我剪頭發(fā)和洗發(fā)（修胡須）。Haircut and shampoo (shave) , please.請(qǐng)幫我洗頭和整理頭發(fā)。Shampoo and set, please.請(qǐng)不要剪太短。Please dont cut it too short.后面（兩邊、頭頂）請(qǐng)?jiān)偌粢恍?。A little more off the back (sides/top

45、).我不需要抹發(fā)油。I dont need hair oil.賓館英語(yǔ)-預(yù)訂房間1Id like to book a double room for Tuesday next week.下周二我想訂一個(gè)雙人房間。2Whats the price difference?兩種房間的價(jià)格有什么不同？3A double room with a front view is 140 dollars per night, one with a rear view is 115 dollars per night.一間雙人房朝陽(yáng)面的每晚140美元，背陰面的每晚115美元。4I think Ill take t

46、he one with a front view then.我想我還是要陽(yáng)面的吧。5How long will you be staying?您打算住多久？6Well be leaving Sunday morning.我們將在星期天上午離開。7And we look forward to seeing you next Tuesday.我們盼望下周二見(jiàn)到您。8Id like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想訂一個(gè)帶洗澡間的單人房間，1

47、0月4日下午到10月10日上午用。9We do have a single room available for those dates.我們確實(shí)有一個(gè)單間，在這段時(shí)間可以用。10What is the rate, please?請(qǐng)問(wèn)房費(fèi)多少？11The current rate is $ 50 per night.現(xiàn)行房費(fèi)是50美元一天。12What services come with that?這個(gè)價(jià)格包括哪些服務(wù)項(xiàng)目呢？13That sounds not bad at all. Ill take it.聽起來(lái)還不錯(cuò)。這個(gè)房間我要了。14By the way, Id like a qui

48、et room away from the street if the is possible.順便說(shuō)一下，如有可能我想要一個(gè)不臨街的安靜房間。Dialogue AA: Room Reservations.Good afternoonB: Id like to book a double room for Tuesday next weekA: Thats fine, sir. A double room for Tuesday, September12th, with a front view or rear view?B: Whats the price difference?A: A d

49、ouble room with a front view is 140 dollars per night, one with a rear view is 115 dollars per night.B: I think Ill take the one with a front view then.A: How long will you be staying?B: Well be leaving Sunday morning.A: That will be five nights, sir. Thank you very much, and we look forward to seei

50、ng you next Tuesday.B: Good. Thats all settled then. Good-bye.A: Good-bye.Dialogue BA: Advance Reservations. Can I help you?B: Yes, Id like to book a single room with a bath from the afternoon of October 4 to the morning of October 10.A: Yes, we do have a single room available for those dates.B: Wha

51、t is the rate, please?A: The current rate is $50 per night.B: What services come with that?A: For $50 youll have a radio, a color television, a telephone and a major international newspaper delivered to your room everyday.B: That sounds not bad at all. Ill take it.A: Very good. Could you tell me you

52、r name, sir, please?B: Yes, it is Moore.A: How do you spell it, please?B: Its M-O-O-R-E.A: M-O-O-R-E. And what is your address, please?B: It is 3600 Montague Boulevard, Hattiesburg , Mississiippi39401 U.S.A.A: Excuse me, sir, but could you speak a little more slowly, please?B: Sure, no problem. Its

53、3600 Montague Boulevard, Hattiesburg, Mississippi 39401 U.S.A. Have you got it?A: Yes, so it is 3600 Montague Boulevard, Hattiesburg, Mississippi 39401 U.S.A.B: Thats right.A: What about your telephone number?B: (601) 264-9716. By the way, Id like a quiet room away from the street if that is possibl

54、e.A: A quiet room away from the street is preferred. O.K. Well mail you a reservation card confirming your booking as soon as possible. We look forward to your visit.B: Thank you and good-bye.A: Good-bye.Words and Expressionssettle v.解決available a.可得到的，有用的confirm vt.使堅(jiān)定，認(rèn)可Mississippi n.密西西比（美國(guó)州名）賓館英

55、語(yǔ)-在賓館門口15Welcome to our hotel.歡迎光臨。16So you have got altogether four pieces of baggage?您一共帶了4件行李，是不是？17Let me have a check again.讓我再看一下。18The Reception Desk is straight ahead.接待處就在前面。19After you, please.你先請(qǐng)。20Excuse me, where can I buy some cigarettes?勞駕。我到哪兒可買到香煙？21There is a shop on the ground flo

56、or.一樓有個(gè)商店。22It sells both Chinese and foreign cigarettes.在那兒可買到中國(guó)香煙和外國(guó)香煙。23Can I also get some souvenirs there?也可以買到紀(jì)念品嗎？24There is a counter selling all kinds of souvenirs.有個(gè)柜臺(tái)出售各種各樣的紀(jì)念品。25Excuse me, where is the restaurant?勞駕，請(qǐng)問(wèn)飯廳在哪兒？26We have Chinese restaurant and a western-style restaurant. Whi

57、ch one do you prefer？我們有中餐廳和西餐廳，你愿意去哪個(gè)?27Id like to try some Chinese food today.今天我想嘗嘗中國(guó)菜。Dialogue A(A car pulls up in front of Huatian Hotel and a doorman (A) goes forward to meet the guests B and C, opening the door of the car for them.)A: Good evening, sir and madam. Welcome to our hotel. Mr Bell

58、 (B): Thanks. Good evening. A: (Opening the trunk, taking out the baggage and looking at the name on the baggage tags.)Im the doorman, sir. So you have got altogether four pieces of baggage?B: Er. Maybe five, Margaret (C)?A: Five? Oh, sorry. Let me have a check again.C：Oh, no, Henry. Always poor mem

59、ory! Weve got only four.B: I see.(To the doorman) Sorry, boy. Youre right. Four pieces.A: Never mind, sir. The Reception Desk is straight ahead. After you, please. B: Yes, thank you.Dialogue BA: Excuse me. Where can I buy some cigarettes?B: There is a shop on the ground floor. It sells both Chinese

60、and foreign cigarettes.A: Can I also get some souvenirs there?B: Yes, sir. There is a counter selling all kinds of souvenirs.A: By the way, where is the mens room?B: There is one at the end of the corridor.A: Thank you.B: You are welcome.Dialogue CA: Excuse me, where is the restaurant?B: We have Chi