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CONSUMER&
BRANDBrandKPIs
for
ice
cream:
Lacta
inBrazilConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Lacta’sperformance
intheicecream
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202484%
of
Lacta
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Lacta’sbrandingresonates
with
Gen
Zsimilarly
to?Lactaranksthirdinawareness
withintheicecreamother
brandsinthe
industrymarket?Lactagenerally
appealsto
women
more
than
men?Thepopularity
ratingof
Lactais59%?Lactaranksfourth
inconsumption?Among
Lactaenthusiasts,32%
fallunderthe
high-income
category?Interms
of
loyalty,Lactaiseighth
inBrazil?Lactahasascore
of
31%
formedia
buzz?Consumers
want
theiricecream
brandstohaveauthenticity,reliability,
and
honesty
/trustworthiness3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
forLacta
at
97%Brand
profile:
snapshotBrand
performance
of
Lacta
inBrazil97%84%59%44%31%AwarenessPopularityUsageLoyaltyBuzz5Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,245,
all
respondents(awareness),
n=1,205,
respondents
who
know
the
individual
brand
(popularity),
n=1,205,
respondentswho
know
the
individual
brand
(consumption),
n=530,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,205,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Lacta’sbranding
resonates
with
Gen
Z
similarly
to
other
brands
in
the
industryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations41%40%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeLactabygeneration
versustheshareof
industryusers
ingeneral,
we
cansee
thatLactais
likedby3%
of
Babyboomers
and25%
of
GenXers,
whereas
thetotalshareof
industryusers
is5%and27%,
respectively.30%28%27%25%ForMillennials
andGen
Z,
41%
and
30%
feel
positivelytowards
Lacta,versus
40%
and28%.
Socurrently,
forLacta,Gen
Zconnects
most
with
theirbrandcomparedtothe
overall
industryuser.5%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=706,
Lactaenthusiast,
n=1,199,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Lacta
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Lactashows
thatwomenaremore
likely
to
haveanaffinity
withthe
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Lactahasasimilarproportionof
LGBTQIA+consumers
when10%9%54%
ofwomen
likeLactacompared
to46%
ofmen,
whereas
for
the
overallindustry,52%
of
women
consume
icecream
compared
to
48%
of
men.52%48%54%88%88%compared
to
theindustryusers
ingeneral.10%
ofLactaenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.46%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=706,
Lactaenthusiast,n=1,199,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Lacta
enthusiasts,
32%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.6%8%Single32%33%32%12%13%CoupleSingleparentNuclear32%
ofLactaenthusiastsarefrom
high-income
households.Lacta’sbrandis
generally
enjoyed
morebyconsumers
who
arepartof
anuclearhousehold,
40%
ofLactaenthusiastshavethiscurrent
livingsituation.8%8%33%40%37%Multi-generational9%9%35%35%23%23%ExtendedOther2%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=706,
Lactaenthusiast,
n=1,199,
ice
creamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
ice
cream
brands
to
have
authenticity,
reliability,
andhonesty
/
trustworthinessBrand
profile:
qualitiesQualitiesconsumerswant
from
icecream
brandsForice
cream,
thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,reliability,
and
honesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Lactaconsumers
alsoappreciate
thesekey
attributes,indicating
Lactaexudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatLactaenthusiastsareleast
focused
onare
high
valueandcleverness.ReliabilityExclusivityLactashouldwork
on
promotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
ice
cream,which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
ice
cream,which
ofthefollowing
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=530,
Lactaconsumers’,
n=706,
Lacta
enthusiast,
n=1,199,
icecreamconsumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Lacta
fans,
65%
state
that
they
get
excited
about
ice
creamBrand
profile:
attitudesWhat
doconsumersthink
oficecream
ingeneral?65%59%49%42%35%33%29%28%28%27%23%23%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouticecream
topicsrelating
toicecreamIget
excitedIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
ice
creamdo
youagree
with?”;
Multi
Pick;“When
it
comes
toice
cream,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=706,
Lacta
enthusiast,
n=1,199,
ice
cream
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1184%
of
Lacta
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
ice
cream,
theaverage
awareness
ofabrandinBrazil
is
55%.
Awareness
of
Lacta,however,isat97%.Awareness59%
ofBrazilian
icecream
consumers
saytheylikeLacta,compared
to
anindustryaverage
brandpopularity
of42%.44%
ofindustryconsumers
inBrazil
saythey
consumeLacta,with
the
average
consumption
of
abrandat33%.BuzzPopularity84%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of82%.Lactahasbeen
noticed
more
inthe
media
comparedtootherbrands,with
a“Buzz”
score
of
31%
comparedto23%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Ice
cream
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,245,
all
respondents(awareness),
n=1,205,
respondents
who
know
the
individual
brand
(popularity),
n=1,205,
respondentswho
know
the
individual
brand
(consumption),
n=530,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,205,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Lacta
ranks
third
in
awareness
within
the
ice
cream
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofLactaRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.3%1Nestlé98%98%97%96%92%89%50%43%37%29%2Kibon3Lacta4Garoto5OreoUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6MagnumJundiá78Ben&Jerry'sH?agen-DazsLaBasqueOutofallrespondents,
97%
were
aware
of
Lacta.Thisranksthemthird
compared
tootherbrandssurveyedinthismarket.997%AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,245,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Lacta
is
59%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofLactaRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Kibon81%73%68%59%53%49%45%39%32%30%2Nestlé3MagnumLacta41%4Outofconsumers
who
knew
thebrand,
59%
saidtheyliked
Lacta.Thisranksthemfourthcompared
to
otherbrandssurveyed
inthismarket.5Garoto6H?agen-DazsOreo59%78Ben&Jerry'sJundiá9PopularityN/A10Perfetto14
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=1,205,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Lacta
ranksfourth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofLactaRank#
BrandUsage
%73%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
ice
cream,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Kibon2Nestlé67%3MagnumLacta50%Outofconsumers
who
knew
thebrand,
44%
saidtheyconsumed
Lacta.Thisranksthemfourthcompared
toother
brandssurveyed
inthismarket.444%44%5Garoto44%56%6H?agen-DazsOreo31%729%8Jundiá28%9Ben&Jerry'sPerfetto26%UsageN/A1021%15
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;Base:n=1,205,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Lacta
is
eighth
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofLacta’s
consumersRank#
BrandLoyalty
%92%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Kibon16%2MagnumNestlé91%390%4H?agen-DazsBen&Jerry'sOreo88%588%686%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
ice
cream,
whichof
the
following
brandsareyou
likely
toconsumeagaininthe
future?”.7Garoto85%8Lacta84%84%9Jundiá82%Outofrespondents
whohaveconsumed
Lacta,84%saidthey
would
consume
the
brandagain.LoyaltyN/A10LaBasque79%16
Notes:“When
it
comesto
ice
cream,which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;
Multi
Pick;Base:
n=530,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Lacta
has
a
score
of
31%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofLactaRank#
BrandBuzz%49%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Nestlé2Kibon47%31%3MagnumGaroto39%Outofconsumers
who
knew
thebrand,
31%
saidtheyhadheardaboutLactainthemedia.
Thisranksthemfifth
compared
to
other
brandssurveyed
inthismarket.432%5Lacta31%6Ben&Jerry'sOreo25%723%69%8H?agen-DazsLaBasqueJundiá19%914%BuzzN/A1013%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,205,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
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