《英語(yǔ)中高職貫通第一》課件-lesson 3

WarmingUpMatchthewordsandphraseswiththepictures.a.sweaterb.cashc.registerd.deliverye.shopownerf.lanterng.cashierh.customeri.creditcardj.changingroom1.2.3.5.4.6.10.8.7.9.edjhgafcbiGoodService...A:Doesitfit?B:Yes.Itfitswell.Howmuchisit?A:153dollars.Isthereanythingelseyou’dliketosee?B:Yes.Doyouhaveajackettomatchthesweater?A:I’mafraidthematchingjacketsareoutofstockatthemoment,butwe’llbegettingsomesoon.B:Whenwilltheyarrive?A:We’reexpectingadeliveryattheendoftheweek.Ifyoulike,I’llputoneasideforyouwhentheycomein.

(Inaclothesshop)A:Goodmorning.Haveyoubeenwaitingverylonghere?B:No,onlyafewminutes.Couldyouhelpme,please?A:Certainly.WhatcanIdoforyou?B:I’mlookingforasweaterofmysize.A:Whatisyoursize?B:Itakeasize38.A:Thirty-eight.Well,wehavethisLanternBrandonspecialofferthisweek.B:Verynice.Yes,Ilikethatstyleverymuch.A:Youcantryitoninthechangingroomoverthere.B:Right,thanks.I’llseeifitfits.A:Goodmorning.(1)?B:No,onlyafewminutes.Couldyouhelpme,please?A:Certainly.(2)?B:I’m(3).A:Whatisyoursize?B:(4).A:Thirty-eight.Well,wehavethisLanternBrand(5).B:Verynice.Yes,(6).A:Youcan(7).B:Right,thanks.I’ll(8)....Completethedialog.HaveyoubeenwaitingverylonghereWhatcanIdoforyoulookingforasweaterofmysizeItakeasize38onspecialofferthisweekIlikethatstyleverymuchtryitoninthechangingroomoverthereseeifitfitsA:Doesitfit?B:Yes.Itfitswell.Howmuchisit?A:(9).Isthereanythingelseyou’dliketosee?B:Yes.Doyouhaveajacket(10)?A:I’mafraidthematchingjackets(11),butwe’llbegettingsomesoon.B:Whenwilltheyarrive?A:We’re(12).Ifyoulike,I’ll(13)foryouwhentheycomein.Completethedialog.153dollarstomatchthesweaterareoutofstockatthemomentexpectingadeliveryattheendoftheweekputoneaside1.Whatdoesthecustomerwanttobuy?

2.Whatisthesizeofthesweaterthecustomerneeds?

3.Howmuchisthesweater?

4.Isthesweateronspecialoffer?

5.Whatdoesthecustomerwanttobuytomatchthesweater?

6.Istheshopassistantpolite?Howdoyouknow?.Answerthequestionsbelow.Shewantstobuyasweaterandajacket.Size38.

It’s$153.

Yes,itis.Hewantstobuyajackettomatchthesweater.Yes,sheis.Becauseshesaid“Goodmorning.Haveyoubeenwaitingverylonghere?”and“WhatcanIdoforyou?”.Studythedialogagainandfindthesentencesforthefunctionsbelow.1.greetingawaitingcustomerpolitely:

2.askingforhelppolitely:

3.sayingyouwanttobuysomething:

4.sayingwhatsizeyouwant:

5.tellingthecustomertotryiton:

6.sayingthatsomethingisoutofstock:

7.offeringtoputasidethingsforyourcustomer:

Haveyoubeenwaitingverylonghere?Couldyouhelpme,please?I'mlookingforasweaterofmysize.Itakeasize38.Youcantryitoninthechangingroomoverthere.I'mafraidthematchingjacketsareoutofstockatthemoment.Ifyoulike,I'llputoneasideforyouwhentheycomein.Selecttwocommoditiesfromthetablebelow,androle-playthedialogswithyourclassmate.

Theshopassistanthaspromisedtoputamatchingjacketasideforhercustomerwhenthenewdeliveryarrives.Nowsheistalkingtosomeoneinthephone.HotlineServiceI.Answerthequestionsbelowandexplainyourreasons.HotlineService1.Istheshopassistanttalkingtothecustomer?Andhowdoyouknow?

2.Whatisthecustomer’sname?Istheshopassistantsureaboutthat?3.Howoldisthecustomer?Istheshopassistantsureaboutthat?

II.Now,listentotherecordingseveraltimes,andcheckyouranswers.She’sayounggirlinhertwentiesorsomething.Theshopassistantissureaboutit.No,sheisn’t.Becauseshesaid“Sheleftthestorewithoutleavingherphonenumber.SoIhavenowayoffindingher”.Linda,buttheshopassistantdoesn’tknowthecustomer’sfamilyname.HotlineServiceIII.Whatisyouropinionabouttheshopassistant?Selectananswer,andgiveyourreasons.□She’saforgetfulperson.Yourreason:□She’sacaringperson.Yourreason:□She’sasloppypersoninwork.Yourreason:□She’sinexperiencedinwork.Yourreason:□She’saprettygirl.Yourreason:

Now,listentothesecondconversation.Answerthequestion,andexplainyourreasons.()Whatisthecustomerlikeaccordingtotheshopassistant?A.She’stallwithblondhair.B.She’sprettywithblackhair.C.She’sprettyandtall.D.She’slovelywithtwobrighteyes.Listentotheconversationsagainanddecideiftheinformationbelowistrueorfalse.WriteTforthetrueandFforthefalseinformation.()1.Thecustomerleftherphonenumberwiththeshopassistant.()2.Thecustomerisayounggirlandisinherthirties.()3.Itwasthefirstdaythattheshopassistantbegantoworkintheshop.cFFTCompletethedialogaccordingtotherecording.A:(1)?B:Goodmorning.I’mashopassistantfromSunshineClothesShop.(2)?A:Didsheleaveherphonenumberwithyou?B:No.Sheleftthestorewithoutleavingherphonenumber.SoIhavenowayoffindingher.ButIheardhertalkingonthecellphoneinthestore.Shesaidsomethinglike“mynameisLinda...”,butIdon’tknowherfamilyname.A:Justamoment.Letmecheckitonthecomputer.(3).B:Yes,youhaveseveralLindasinyourneighborhood?A:(4)?B:No,no,no,she’sayounggirl...inhertwentiesorsomething.A:Letmesee...Lindainhertwenties?But(5).B:You’vegotonlyoneLindainhertwenties?She’sbeenoutoftownforamonth?Oh,no,I’msureitwasn’therthen.ThisLindavisitedourstorelastweek.A:(6).B:Thankyouforyouradvice.I’lltryanotherplacethen.MaybeyouhavetotrysomewhereelseGoodmorning.MayIh