品質(zhì)部各部門的工作職責(zé)流程描述.doc

QUALITY FUNCTION DSCRIPTION cC%,tAB&fsA& :vyB!j nD 1. How to understand QM? Whats the content? (怎么理解品質(zhì)管理，它的內(nèi)容有哪些？) ,oHzO$ To organize the necessary function and activities to reach the defined quality requirements. Including: YDu$c(mM 組織必要的資源進(jìn)行改善和預(yù)防活動(dòng)以達(dá)到公司或組織設(shè)定的品質(zhì)目標(biāo)或要求。包括： $H6DnO 1.1 Set up quality system wbUA-_NI* 1.3 Graded quality document |MKFAFm 規(guī)范化組織的品質(zhì)文件 _a) qkKn 1.4 Quality document control ?GU1r,Co 作好組織的品質(zhì)文件控制 j6Yf=B/ 1.5 Quality records GG2(+YQ 作好組織的品質(zhì)記錄 wPs_); 1.6 Quality plan o|xB7h: 擬定組織或公司的品質(zhì)計(jì)劃a3 1.7 Internal quality audit jSSh_W/ 進(jìn)行內(nèi)部品質(zhì)申核 _m9AP 1.8 Corrective & preventive action V FWt* 執(zhí)行品質(zhì)改善和預(yù)防活動(dòng) KGD7. 1.9 Quality performance review GSfLi+% 進(jìn)行品質(zhì)績(jī)效評(píng)估 07=)xwz3$ 1.10 Quality concept/quality system training 3%, a|2ae 品質(zhì)觀念和品質(zhì)系統(tǒng)的培訓(xùn) e aNngd g1YV-4L% 2. How to understand the QC? Whats the content? (怎么理解品質(zhì)控制，其內(nèi)容是什么？) (2)G+r/D 2.1 PMP availability | 7&feWp 確保PMP被執(zhí)行 H| s2 2.2 Process flow define and review(including FMEA, 6sigma) tS#I. h 確保工藝流程(PFMEA)被正確執(zhí)行 2X|s&2N 2.3 Process and material qualification :8GF77: 每道工藝和物料的認(rèn)可 X4i#otevv| 2.4 Process equipment and software quality and control B Tm+iC 工藝設(shè)備和測(cè)試軟件的監(jiān)控 Ho*dL3 2.5 Tool control Mfm#iDw 使用的工夾量具的認(rèn)可和控制 w|NVFLUj 2.6 Work instruction review, critical process control 3Pn* 使用的操作指示卡的評(píng)估以及關(guān)鍵工序的控制 EJW. 2.7 In-process control(quality patrol and check-list) !0YjUT 制程的控制，包括巡拉和檢查清單等 *$Fjh 2.8 Statistical methods and techniques QU8Qlve 統(tǒng)計(jì)技術(shù)的應(yīng)用 %*X 返工或返修程序的跟進(jìn) z;7,A_ 2.11 Failure analysis p6w+Xu 壞品的分析和跟進(jìn) xlS60w 2.12 Push 6S activities e/5;?R1U2 推動(dòng)6S的執(zhí)行 o?fG% z - E/5_Su 3. How to understand the QA? Whats the content? (怎么理解品質(zhì)保證？其內(nèi)容是什么？) oMzP9 3.9 Product identification sTa K) 產(chǎn)品的可追溯性控制 YBO24W 3.10 Product traceability Vtj/:;5 產(chǎn)品可靠性測(cè)試 3.11 product quality control by handling, storage, packing, and delivery FNy =Lq 包裝，搬運(yùn)，貯存和交付過程中的品質(zhì)控制 t1L5 JE)O 3.12 Sampling standard =_QqS F 抽樣標(biāo)準(zhǔn)的制定 IL7q1)?| s g VR# 4. Job for QE(品質(zhì)工程的工作內(nèi)容) 7M=; 測(cè)試設(shè)備/量具的認(rèn)可 +$eCQ 4.3 New process/new equipment development F7$&VP%0 新工藝/設(shè)備的研究 6zCi_O 9n 4.4 Online trouble-shooting wFcD C 生產(chǎn)線品質(zhì)問題的解決 4.5 PPM improvement V9na7 組織資源進(jìn)行品質(zhì)問題的改善活動(dòng) m_. 4.6 Failure analysis a9?of 進(jìn)行壞品分析 FN?CDtD!9 4.7 Reliability test a% p-Bz3Gn 可靠性測(cè)試方法的研究 #fM!q% 4.8 DOE eXWO 執(zhí)行試驗(yàn)設(shè)計(jì) ,Arbhk_ 4.9 SPC PR$UWWpn 領(lǐng)導(dǎo)SPC活動(dòng) IKB$RTGf 4.10 CS-Customer service -D6s&f/ 處理客戶投訴5. In quality control activities, what plan will be prepared? (在品質(zhì)改善活動(dòng)中， 將要準(zhǔn)備什么計(jì)?？) uVtM#yi0cv 5.1 QP(Quality plan) -(n;r 品質(zhì)計(jì)? 01G4q:)d! 5.2 PMP(Process management plan) 6CEWu- 工序管理計(jì)? Nn U& 5.3 CI(Continuous improvement plan, PPM target) e%J(b_gC_ 持續(xù)改善計(jì)?， 包含需設(shè)立的PPM目標(biāo) yZ%PV D 5.4 Subcontractor/supplier PPM improvement plan 3=0hHU| 外發(fā)協(xié)力?S/供貨商的品質(zhì)改善計(jì)? v!X+ 5.5 Quality cost reduction plan )bwE3 品質(zhì)成本減少計(jì)? S5$cqPI 5.6 Quality training plan RI%Cc/ 品質(zhì)培訓(xùn)計(jì)? yP mfbOo$ 5.7 Quality system improvement-Toward QS9000 and ISO14001 Uz1q 品質(zhì)體系的改善計(jì)? ?*h 4K Y,lg2. 6. How to understand Management(怎么理解管理) :9N2 EV (organize a team, take effective activities such as planning, organizing, Ff!1N= j training, controlling, adjusting, and assessing to reach a given target) Bl:Jh8f2 組織資源，采取有效的活動(dòng)，如策?，組織，訓(xùn)練，控制，調(diào)整和評(píng)估，以達(dá)到設(shè)定的目標(biāo)。 fZO/ p L wm79dSq) 6.1 To set the target Y?5UhzifEY 設(shè)定目標(biāo) UHV-NJ- 6.2 To analyze current situation w+ 2Y$?Rv 分析現(xiàn)狀 fmDgLb 6.3 prepare executive program _*:Iks 7BRn 7.3 FMEA dfm0( 準(zhǔn)備失效模式及影響分析報(bào)告 k=A:! %X8 7.4 ETR(Engineering trial run) F2YdxZ 進(jìn)行工程試產(chǎn) PUcm/5 7.5 Preparation for mass production) ,XJGR 大批量生產(chǎn)的準(zhǔn)備 %.DR w 7.6 WI/PFC review ekKN0iA 生產(chǎn)操作指示和工藝流程圖的準(zhǔn)備和批準(zhǔn) h,Wuhh,L 7.7 PMP J|oP&= 準(zhǔn)備工序管理計(jì)? V3yMwa 7.8 Tester/equipment qualification(MSA-GRR, correlation, calibration) nkUoE9 測(cè)試儀器的認(rèn)可(通過MSA，相關(guān)和調(diào)校進(jìn)行) 1l&;&Hg 7.9 Material qualification SRFMu 使用的材料的批準(zhǔn)認(rèn)可 x|Z 2Y t 7.10 Process sample approval(PSA) _Uv_KA! 工序使用的樣品的批準(zhǔn) 01 /$) 7.11 Mass production monitoring(SPC) trI $|Nb 使用SPC工具對(duì)大批量生產(chǎn)進(jìn)行監(jiān)控 TmcxKw 7.12 Continuous improvement D RT FH 進(jìn)行連續(xù)的改善 !lZ6d$ 8. How to control incoming quality(怎么進(jìn)行?砹掀焚|(zhì)控制) Ux4/ fX 8.1 Incoming piece part inspection/test specification AXgE1k 準(zhǔn)備或取得?砹系囊?guī)范或測(cè)試方法 l P6A _O 8.2 Functional/dimensional ranking(safety requirement, major requirement or minor requirement) :WiypKk1 ?墓?尺寸等方面對(duì)產(chǎn)品缺陷進(jìn)行分級(jí) B142c XKN 8.2 Sampling plan and AQL(Acceptable quality level) HSzN9Df 確定?砹銑闃佑?jì)? 9pAkkDJ? 8.3 Tester/checking equipment maintain and calibration algMn?sT IQC所使用的測(cè)試儀器的維護(hù)和調(diào)校 .#7J6.p 8.4 Incoming quality control procedure x -P QBvr 準(zhǔn)備?砹掀焚|(zhì)控制程序 Qic8.5 Inspection/Test instruction preparation and review Z$C_ 6= ?砹蠙z查或測(cè)試指示卡的制作和批準(zhǔn) pbf:% 8.7 Material checking and judgement(OK or NG) AZCZ 8 ?砹系臋z查和作出收貨與否的決定 NlND)Wh.M 8.8 MRB procedure(rework, scrap, sorting, RTV or UAI) =k A$7 ? 跟進(jìn)MRB程序以確定問題批?砹鮮欠倒?翻工，報(bào)?U，篩選，退回供貨商還是讓步使用 ,/j n|Ki 8.9 SCAR and supplier feedback G9OtAW T 發(fā)出SCAR給供貨商尋求品質(zhì)問題的解決，?K跟進(jìn)供貨商的回?span style=font-size: 0pt;color:#F8F8F8 FV%sQ+yXC 8.10 Incoming quality record 3*?D_a 作好?砹蠙z查記錄 SL8.11 IQC report/Supplier quality indicator dYbik$ 作好供貨商品質(zhì)狀況的記錄 OpTL 8.12 Material identification and release to production k9推動(dòng)供貨商的?施品質(zhì)改善計(jì)? ui! pWxf 8.15 Shelf life and expired date control 4W *XM 產(chǎn)品有效期控制 iog Uk/ 8.16 Supplier out-going data collection #ebv 收集供貨商的出貨檢查記錄 WSQw8.16 AVL(Acceptable Vendor Level) and kick off guideline AU.5cekc 制定合格和不合格供貨商，以及取消不合格供貨商的資格的程序質(zhì)量管理部工作內(nèi)容 J#uQ:SJ XNoKL& JChTe z?! 1.參與產(chǎn)品的研究開發(fā)及試制。 hd )coQ|x 2.對(duì)產(chǎn)品、原物料、加工品等規(guī)格及作業(yè)標(biāo)準(zhǔn)，提出改善意見或建議。 5M$ gu 3.制定進(jìn)料、加工品、成品檢驗(yàn)標(biāo)準(zhǔn)確實(shí)執(zhí)行。 pdyA1 4.制定制程檢查標(biāo)準(zhǔn)，并稽核檢查站檢查人員是否確實(shí)實(shí)施。 N !&R6I 5.質(zhì)量異常的妥善處理，及鑒定報(bào)廢品。 e_YRw 6.檢驗(yàn)儀器與量規(guī)的管理與校正，及庫(kù)存品的抽驗(yàn)。 i+CP-Hw 7.原料供應(yīng)商，外協(xié)加工廠商等交貨質(zhì)量實(shí)績(jī)的整理與評(píng)