服務(wù)類職場應(yīng)用題

1、職場應(yīng)用題目2For Contestant A Only選手A:某公司業(yè)務(wù)擴大，現(xiàn)需要租用新的辦公室。假設(shè)你是該公 司辦公室主任，手上有總經(jīng)理對選址的出一個符合要求的最佳地點。在比賽第一階段，你需在30 分鐘內(nèi)完成以下任務(wù)：1. 閱讀總經(jīng)理提出的選址要求，填寫任務(wù)單中的Section 1 ；2. 向隊友詢問三個辦公地點的信息，填寫任務(wù)單中的Section 2 ；3. 與隊友討論，選出一個你們認為最佳的地點，完成任務(wù)單中的 Section 3 ；（備注：任務(wù)單僅由選手A 填寫，供其在賽場陳述時參考。）4. 準備第二階段的匯報內(nèi)容。在比賽第二階段，你需在3 分鐘內(nèi)向裁判匯報任務(wù)完成情況，內(nèi)容需涵蓋

2、以下要點：)1 What is your group s task?)2 Which office have you chosen for the company?)3 Why have you chosen this office? (Please give detailed reasons why you have chosen this office and havent chosen theother two.)For Contestant B OnlyPlease read the requirements for an office.Dear Mr. Holt,As you kno

3、w our company is getting bigger and we will shortly need a new office. I would like you to find a suitable place for us to move to. Ideally, it should have good public transport connections because people travel from all over the city. So, one located near the metro or bus stops would be really help

4、ful for staff. The offices themselves should have space for a minimum of 150 people but it would be better if there was enough space for 200 because our company is likely to keep getting bigger. Our budget is limited to 200,000 yuan per month. Included in the office, I would like you to find one wit

5、h a canteen for staff to eat in. There should be parking for 50 cars for senior management and visitors. Lastly, I would like an office with space for a staff gym. Its important for our staff to be happy and healthy.Sincerel y,MichaelFor Contestant A OnlyWorksheetSection 1 Read the requirements for

6、an office and complete the following form.DetailsRequirementsLocationNearorSpaceBetweenandpeopleCostLimited to Facilities,andSection 2 Communicate with Contestant B and complete the following form.DetailsInformation about each officeLocationOffice A: Office B:Office C: Office A: SpaceOffice B: Offic

7、e C: Office A: CostOffice B: Office C: Office A: FacilitiesOffice B: Office C: Section 3 Discuss the question with Contestant B and make a decision.Which office do you choose for the company?口 Office A口 Office B 口 Office CFor Contestant B Only選手 B:假設(shè)你是某公司辦公室職員，你的隊友是辦公室主任。公司 因發(fā)展壯大，需要租用新辦公室。你的隊友有公司對新辦

8、公室的具體要求，你的手上有三個可供選擇的辦公室。請與你的隊友溝通，選出一 個符合要求的最佳辦公室。在比賽第一階段，你需在30分鐘內(nèi)完成以下任務(wù):1. 認真閱讀三個辦公地點的具體情況，提取相關(guān)信息；2. 與隊友溝通，提供其所需信息，協(xié) 助其完成任務(wù)單中的Section 2 ；3. 與隊友討論，選出一個你們認為最能滿足要求的辦公室，協(xié)助隊友完成任務(wù)單中 的 Section 3 ；（備注：任務(wù)單僅由選手A 填寫。）4. 準備第二階段的答問內(nèi)容。在比賽第二階段，你需在2 分鐘內(nèi)回答裁判的三個問題?；卮鹦枧c實際任務(wù)相結(jié)合，表達清楚、有理有據(jù)、有邏輯性。For Contestant B OnlyPleas

9、e read the following information about the three offices and help Contestant A complete the worksheet.Office A1 kilometre from the metro, 400 metres from a bus stopSpace for 150 people150,000 yuan a monthA canteen and twenty parking spaces but no room for a gymOffice B400 metres from the metro, 200

10、metres from a bus stopSpace for 175 people200,000 yuan a monthA canteen, seventy parking spaces and room for a gymOffice C600 metres from the metro, 200 metres from a bus stopSpace for 200 people220,000 yuan a monthA canteen, fifty parking spaces and a well-equipped gym職場應(yīng)用題目3For Contestant A Only選手

11、A：某咖啡連鎖店想要開一家新店，需要為新店選址。假設(shè)你是新店的店長，手上有總經(jīng)理對新店選址的基本要求。你的隊友是選址負責人，給出了三個地點的相關(guān)資料。請與你的隊友溝通，選擇一個你們認為最合適的咖啡店地點。在比賽第一階段，你需在30 分鐘內(nèi)完成以下任務(wù)：1. 認 真閱讀總經(jīng)理對新店選址的基本要求，填寫任務(wù)單中的Section 1 ；2. 向 隊友詢問三個地點的相關(guān)信息，填寫任務(wù)單中的Section 2 ；3. 與隊友討論，選出一個你們認為最能滿足要求的咖啡店地點，完成任務(wù)單中的 Section 3 ；(備注：任務(wù)單僅由選手A 填寫，供其在賽場陳述時參考。)4. 準 備第二階段的匯報內(nèi)容。在比賽第

12、二階段，你需在3 分鐘內(nèi)向裁判匯報任務(wù)完成情況，內(nèi)容需涵蓋以下要點：.1 What is your group s task?.2 Which shop have you chosen for the company?.3 Why have you chosen this shop? (Please give detailed reasons why youhave chosen this shop and havent chosen the other two.)For Contestant B OnlyPlease read the requirements for a new coffe

13、e shop.Dear Miss Johnson,d alsos better if there isAs you know our coffee shops are doing very well and I feel it is time to add a new store to our group. We would very much like our new store to be in the downtown area and I would like you to choose a suitable location. When choosing the location t

14、here are some important things I would like you to consider. Firstly, we need a location where a lot of people walk past. It would be best if we could be located in the centre of the business district. We need space that can seat at least 80 people. It would also be good if there is space for childr

15、en to play in. While the location and space are important, we must also think about the price. The rent per month should not be higher than 50,000 yuan . Lastly, we need to think about the competition in the area. We like to sell sandwiches, salads and fruit in our shop, so itno shop selling similar

16、 food near us. Could you please find a suitable locationand get back to me as soon as possible?Sincerely ,Cath yFor Contestant A OnlyWorksheetSection 1Readthe requirements for a new coffee shop and complete thefollowing form.DetailsRequirementsLocationLocated in the Seating spaceFor at leastpeopleRe

17、ntNo higher thanper monthCompetitionNo nearby shops selling Section 2 Communicate with Contestant B and complete the following form.DetailsInformation about each shopLocationShop A: Shop B: Shop C: Seating spaceShop A: Shop B: Shop C: RentShop A: Shop B: Shop C: CompetitionShop A: Shop B: Shop C: Se

18、ction 3 Discuss the question with Contestant B and make a decision.Which shop do you choose for the company?| Shop A | Shop B | Shop CFor Contestant B Only選手 B:某咖啡連鎖店想要開一家新店，需要為新店選址。假設(shè)你是新店的選址負責人，手上有三個地點的相關(guān)信息。你的隊友是新店的店長，手上有總經(jīng)理對新店選址的基本要求。請與你的隊友溝通，選擇一個你們認為最合適的咖啡店地點。在比賽第一階段，你需在30 分鐘內(nèi)完成以下任務(wù)：1. 認 真閱讀三個地點的

19、情況介紹，提取相關(guān)信息；2. 與 隊友溝通，提供其所需信息，協(xié)助其完成任務(wù)單中的Section 2 ；3. 與 隊友討論，選出一個你們認為最能滿足要求的咖啡店地點，協(xié)助其完成任務(wù)單中的 Section 3 ；（備注：任務(wù)單僅由選手A 填寫。）4. 準 備第二階段的答問內(nèi)容。在比賽第二階段，你需在2 分鐘內(nèi)回答裁判的三個問題?；卮鹦枧c實際任務(wù)相結(jié) 合，表達清楚、有理有據(jù)、有邏輯性。Please read the following information about the three shops and helpContestant A complete the worksheet.Shop

20、ALocated in the main business districtSeating space for 100 peopleRent: 50,000 yuan per monthNear a caf offering a wide range of sandwiches, cakes and saladsShop BLocated in the main business districtSeating space for 85 peopleRent: 46,000 yuan per monthNear a caf eoffering cakes and hot sandwichesS

21、hop CLocated in the main shopping area's playgroundSeating space for 75 people and a childrenRent: 57,000 yuan per monthNear a caf offering a wide range of salads, fruit and soups職場應(yīng)用題目3For Contestant A Only選手 A：某公司想要為員工提供健身房( health club )福利，以強健其體魄。 假設(shè)你是該公司的總經(jīng)理助理，手上有對健身房各個方面的要求。你的隊友是辦公室負責人，手上有三

22、家健身房的資料。請與你的隊友溝通，選擇一家你們認為最符合要求的健身房。在比賽第一階段，你需在30分鐘內(nèi)完成以下任務(wù):1.閱讀公司對健身房的各方面要求，填寫任務(wù)單中的Section 1 ；2. 向 隊友詢問三家健身房的相關(guān)信息，填寫任務(wù)單中的Section 2 ；3. 與 隊友討論，選出一家你們認為最能符合公司要求的健身房，完成任務(wù)單中 的 Section 3 ；（備注：任務(wù)單僅由選手A 填寫，供其在賽場陳述時參考。）4. 準 備第二階段的匯報內(nèi)容。在比賽第二階段，你需在 3 分鐘內(nèi)向裁判匯報任務(wù)完成情況，內(nèi)容需涵蓋以下要點：.1 What is your groups task?.2 Whic

23、h health club have you chosen for the company?t chosen the other two.).3 Why have you chosen this health club? (Please give detailed reasons why you have chosen this health club and havenFor Contestant A OnlyPlease read the requirements for a health club for staff use.Dear Mr. Lucas,To support our s

24、taff, I would now like to offer health club membership to all employees. Obviously, we do not have space to build a gym in our offices so can you find a suitable health club in the local area? The health club should meet the following requirements:Be located near our officesA wide range of facilitie

25、s including a gym, a swimming pool and classes such as yogaOpen 24 hours a dayHave a social programme and a bar or a restaurantLess than 350 yuan per month per personPlease look into the available options and get back to me as soon as possible.Sincerely,SallyFor Contestant A OnlyWorksheetSection 1 R

26、ead the requirements for a staff health club and complete the following form.DetailsRequirementsLocationIt should be close to .FacilitiesThe health club should have ,andOpening hoursIt should be open .Have a social programme and a or aSocial programmeCostLess than per month per person.Section 2 Comm

27、unicate with Contestant B and complete the following form.Information about each healthDetailsclubHealth club A: LocationHealth club B: Health club C:精品資料Health club A: FacilitiesHealth club B: Health club C: Health club A: Opening hours Health club B: Health club C: Health club A: Social programme

28、Health club B: Health club C: Health club A: CostHealth club B: Health club C: Section 3 Discuss the question with Contestant B and make a decision.Which health club do you choose for the company?| Health club A|一Health club B|一Health club CFor Contestant B Only選手B:某公司想要為員工提供健身房( health club )福利，以強健

29、其體魄。假 設(shè)你是該公司的辦公室負責人， 手上有三家健身房的資料。 你的隊友是公司總經(jīng) 理助理，手上有對健身房各個方面的要求。請與你的隊友溝通，選擇一家你們認為 最能符合要求的健身房。在比賽第一階段，你需在30分鐘內(nèi)完成以下任務(wù)：1 .認真閱讀三家健身房的情況介紹，提取相關(guān)信息；2 .與隊友溝通，提供其所需信息，協(xié)助其完成任務(wù)單中的Section 2 ;3 .與隊友討論，選出一家你們認為最能滿足要求的健身房，協(xié)助其完成任務(wù) 單中的Section 3 ；（備注：任務(wù)單僅由選手A填寫。）4 .準備第二階段的答問內(nèi)容。在比賽第二階段，你需在2分鐘內(nèi)回答裁判的三個問題?；卮鹦枧c實際任務(wù)相結(jié)合，表達清楚

30、、有理有據(jù)、有邏輯性。For Contestant B OnlyPlease read the following information about the three health clubs and helpContestant A complete the worksheet.Health club AFacilities available gym, pool and classesOpen 24 hours1 kilometre from the officeSocial programme and bar available350 yuan per month per perso

31、nHealth club BFacilities available gym, pool and classesOpen 7 to midnight2 kilometres from the officeSmall caf 由nd no social programme260 yuan per month per personHealth club CFacilities available gym, pool and classesOpen 24 hours1.5 kilometre from the officeSocial programme and bar and restaurant

32、 available 310 yuan per month per person職場應(yīng)用題目4For Contestant A Only選手A:某公司要招聘一名實習生（intern ）,工作時間為今年夏天。假設(shè)你是該公司人力資源部負責招聘的經(jīng)理，手上有對新實習生各個方面的要求。你的隊友是人力資源部員工，手上有三名候選實習生的資料。請與你的隊友溝通，選擇一名你們認為最符合公司要求的實習生。在比賽第一階段，你需在30 分鐘內(nèi)完成以下任務(wù)：1. 閱 讀公司對實習生的各方面要求，填寫任務(wù)單中的Section 1 ；2. 向 隊友詢問三名候選人的相關(guān)信息，填寫任務(wù)單中的Section 2 ；3. 與 隊

33、友討論，選出一名你們認為最符合公司要求的實習生，完成任務(wù)單中的Section 3 ；（備注：任務(wù)單僅由選手A 填寫，供其在賽場陳述時參考。）4. 準 備第二階段的匯報內(nèi)容。在比賽第二階段，你需在 3 分鐘內(nèi)向裁判匯報任務(wù)完成情況，內(nèi)容需涵蓋以下要點：.1 What is your group s task?.2 Which candidate have you chosen for the company?.3 Why have you chosen this candidate? (Please give detailed reasons whyyou have chosen this ca

34、ndidate and haven t chosen the other two.)For Contestant A OnlyPlease read the requirements for a new intern.Dear Mrs. Richmond,We have a position available this summer for a college student to gain work experience in our department. We often have lots of good letters and applications sent in that w

35、e keep on file. I would like you to look through these and choose a suitable candidate. Our requirements for the new intern are as follows:An average academic results above 70%Some experience of working with othersEnglish at least at intermediate level and ideally one other language at a basic level

36、Be available for a minimum of 2 months this summer and longer if possibleWant to work in finance in the futurePlease look through the letters and come back to me with your choice.Sincerely,HarleyFor Contestant B OnlyWorksheetSection 1 Read the requirements for an intern and complete the following fo

37、rm.DetailsRequirementsAcademic resultsAn average above ExperienceShould have experience of Language skillslevel in English plus one other languageAvailabilityNeed to work for Future career planWant to work inSection 2 Communicate with Contestant B and complete the following form.DetailsInformation a

38、bout eachcandidateCandidate A:Academic resultsCandidate B:Candidate C:Candidate A:ExperienceCandidate B:Candidate C:Candidate A:Language skillsCandidate B:Candidate C:Candidate A:AvailabilityCandidate B:Candidate C:Candidate A:Future career plan Candidate B: Candidate C: Section 3 Discuss the questi

39、on with Contestant B and make a decision.Which candidate do you choose for the company? Candidate A Candidate B Candidate CFor Contestant B Only選手B:某公司要招聘一名實習生（intern ）,工作時間為今年夏天。假設(shè)你是 該公司人力資源部的員工，手上有三名候選實習生的資料。你的隊友是該公司人力資源部的招聘經(jīng)理，手上有對新實習生各個方面的要求。請與你的隊友溝通， 選擇一名你們認為最能符合公司要求的實習生。在比賽第一階段，你需在30分鐘內(nèi)完成以下任務(wù)：1

40、 .認真閱讀三名候選人的情況介紹，提取相關(guān)信息；2 .與隊友溝通，提供其所需信息，協(xié)助其完成任務(wù)單中的Section 2 ;3與隊友討論，選出一名你們認為最能滿足要求的實習生，協(xié)助其完成任務(wù)單中的 Section 3 ；（備注：任務(wù)單僅由選手A填寫。）4.準備第二階段的答問內(nèi)容。在比賽第二階段，你需在2分鐘內(nèi)回答裁判的三個問題?；卮鹦枧c實際任務(wù)相結(jié)合，表達清楚、有理有據(jù)、有邏輯性。For Contestant B OnlyPlease read the following information about the three candidates and helpContestant A c

41、omplete the worksheet.Candidate AAn average above 80%Give group presentations frequentlySpeak intermediate English and basic JapaneseFree the whole of June, July and AugustWant to become an accountant in the futureCandidate BAn average above 70%Active in weekly group workSpeak advanced English and b

42、asic FrenchFree in July and AugustWant to work in investment in the futureCandidate CAn average above 75%Work in a team in his weekend jobSpeak English and basic FrenchFree in July onlyWant to work in law in the future職場應(yīng)用題目選手A：某公司想要更換簽約的快遞公司( courier company ),以得到更好的服務(wù)。假設(shè)你是該公司的辦公室主任，手上有對快遞公司各方面的要求。

43、你的隊友是辦公室職員，手上有三家快遞公司的資料。請與你的隊友溝通，選擇一家你們認為最能符合要求的快遞公司。在比賽第一階段，你需在30 分鐘內(nèi)完成以下任務(wù)：1. 閱 讀公司對快遞公司的各方面要求，填寫任務(wù)單中的Section 1 ；2. 向 隊友詢問三家快遞公司的相關(guān)信息，填寫任務(wù)單中的Section 2 ；3. 與 隊友討論，選出一家你們認為最能符合公司要求的快遞公司，完成任務(wù)單中的 Section 3 ；(備注：任務(wù)單僅由選手A 填寫，供其在賽場陳述時參考。)4. 準 備第二階段的匯報內(nèi)容。在比賽第二階段，你需在 3 分鐘內(nèi)向裁判匯報任務(wù)完成情況，內(nèi)容需涵蓋以下要點：.1 What is y

44、our group s task?.2 Which courier company have you chosen for the company?.3 Why have you chosen this courier company? (Please give detailed reasonswhy you have chosen this courier company and haven t chosen the othertwo.)For Contestant B OnlyPlease read the requirements for a new courier company.De

45、ar Miss Hamilton,Based on our growing business and work efficiency, the current courier company has not been very reliable. So I would like you to find a new one. The new courier company should meet the following requirements:Good national coverage, local offices in all major cities and be able to t

46、ransport any package across the country within two daysCost of delivery should be lower than 20 yuan per package since most of our packages are smallAvailable App to track the packages and for our employees to download and useHigh customer satisfaction. YouDetailscan look online at reviews, or speak

47、 toanyone you know who has used them already.Our last experience was so bad that I dont want it to happen again. Canyou look into different options and get back to me with your choice?Sincerel y,MariaFor Contestant A OnlyWorksheetSection 1 Read the requirements for a new courier company and complete

48、 the following form.RequirementsCoverage and Offices in and deliver a package anywhere withinEfficiencyCostA small package costs TrackingAnto download for trackingCustomersatisfactionMust beSection 2 Communicate with Contestant B and complete the followingform.DetailsInformation about each courier c

49、ompanyCoverage andCourier Company A: Courier Company B: EfficiencyCostTrackingCourier Company C:Courier Company A:Courier Company B:Courier Company C:Courier Company A:Courier Company B:Courier Company C:CustomersatisfactionCourier Company A:Courier Company B:Courier Company C:Section 3 Discuss the

50、question with Contestant B and make a decision.Which courier company do you choose for the company?| Courier Company A | Courier Company B | Courier Company CFor Contestant B Only選手 B: 某公司想要更換簽約的快遞公司( courier company )，以得到更好的服務(wù)。假設(shè)你是該公司的辦公室職員，手上有三家快遞公司的資料。你的隊友是該公司的辦公室主任,手上有對快遞公司各方面的要求。請與你的隊友溝通，選擇一家你們

51、認為最能符合要求的快遞公司。在比賽第一階段，你需在30 分鐘內(nèi)完成以下任務(wù)：1. 認 真閱讀三家快遞公司的情況介紹，提取相關(guān)信息；2. 與 隊友溝通，提供其所需信息，協(xié)助其完成任務(wù)單中的Section 2 ；3. 與 隊友討論，選出一家你們認為最能滿足要求的快遞公司，協(xié)助其完成任務(wù)單中 Section 3 ；(備注：任務(wù)單僅由選手A 填寫。)4. 準 備第二階段的答問內(nèi)容。在比賽第二階段，你需在2 分鐘內(nèi)回答裁判的三個問題。回答需與實際任務(wù)相 結(jié)合，表達清楚、有理有據(jù)、有邏輯性。Please read the following information about the three cour

52、ier companies and help Contestant A complete the worksheet.Courier Company AOffices in all major cities. All packages delivered within 48 hours20 yuan per small packageTracking App not availableCustomers are very satisfiedCourier Company BOffices in all major cities. All packages delivered within 36

53、 hours16 yuan per small packageTracking App free to downloadCustomers are generally satisfied but there have been a few complaintsCourier Company COffices in most major cities. All packages delivered within 36 hours18 yuan per small packageTracking App free to downloadCustomers are very satisfied職場應(yīng)

54、用題目6For Contestant A Only選手A:假設(shè)你是某公司市場部的一名員工，部門經(jīng)理要你為即將開始的美國市場考察設(shè)計一條出行路線（從本市到紐約）。你的隊友是本公司秘書部的一名員工，他手上有三種不同的路線設(shè)計信息，你需要與隊友溝通共同選出一條符合要求的路線。在比賽第一階段(20 分鐘內(nèi))，你需完成：1. 向隊友詢問三種路線的相關(guān)信息，填寫任務(wù)單中的Section 1 ；2. 與隊友討論，選出一種滿足需求的路線，完成任務(wù)單中的Section 2 ；3. 準備第二階段的匯報內(nèi)容。在比賽第二階段(3 分鐘內(nèi))，你需向評委匯報任務(wù)完成情況，內(nèi)容需涵蓋以下幾個要點：)1 What is yo

55、ur groups task?)2 Which routine do you choose for the business trip?)3 Why have you chosen this routine? (Please give detailed reasons why you have chosen this routine and haven t chosen the other two.)For Contestant A OnlyPlease read the information of the demands of the business trip.The trade mission will set off from our